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Sunway Hotel Hanoi

4.0 of 5
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
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Sunway Hotel Hanoi
Ranked #103 of 469 hotels in Hanoi
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216 reviews from our community

Traveller rating
    61
    101
    39
    8
    7
See reviews for
Families
16
 
Couples
76
 
Solo
13
 
Business
23
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The room is spacious with the basic amenities and the front office staff is helpful and friendly. We enjoyed most is the phoa they served during breakfast buffet, which is really smooth and appeitizing. The breakfast area is little small (this might due to the hotel renovation), so do plan to have your breakfast early to beat the crowd. We... More

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
23 May 2013

Dear Sir/Madam, Thank you for taking time to write to express your appreciation of the Sunway Hotel Hanoi. We are delighted to hear of your pleasant experience and are happy that we have been able to contribute towards making your holiday in Hanoi a memorable one. We have since then completed the minor repair to our restaurant and breakfast is... More

California
Top Contributor
61 reviews 61 reviews
53 hotel reviews
Reviews in 49 cities Reviews in 49 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 17 May 2013

I enjoyed my stay at this hotel even though it was in an older section of town. Staying here enabled me to really enjoy the local color, so to speak, instead of just seeing all the modernized sections of town. The nearby eating joints catered to the locals and you can be sure the food is good and cheap. Their... More

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
17 May 2013

Dear Sir/ Madam, Thank you for taking time to share your wonderful experience at Sunway Hotel Hanoi. We are happy to know that we have been able to contribute towards your memorable holiday in Hanoi and glad to note that you enjoyed the quality of our excellent buffet spread for breakfast and dinner. Your comments have been a tremendous encouragement... More

Wolverhampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2013

The sunway hotel is ideally based for visiting the city. A little way out of the main area but walkable. The hotel is spotless staff very helpful. Use the taxi from hotel about 540 dong. Some English is spoken in hotel but not a lot. About 10 storeys high so lots of views from rooms. Room service good and always... More

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See 5 more reviews by Wendy P for Hanoi
SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
17 May 2013

Dear Sir/Madam, Thank you for taking time to write such a complimentary report about Sunway Hotel Hanoi. We are happy to know that we have been able to contribute towards making your trip to Hanoi a pleasant and memorable experience and have passed on your comments to all staff at our daily briefing. Thank you for choosing to stay at... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013 via mobile

We came back at the end of our holiday ,we could walk to the old quarter and around the lake about half hour walk .quiet area nice breakfast plenty of choise , would recommend good wifi ,entertainment own bar singer ,great staff nothing too much trouble .. Thanks keep it up robert

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
17 May 2013

Dear Sir/Madam, Thank you for taking time to write such a wonderful report about Sunway Hotel Hanoi. We are absolutely delighted to hear of your pleasant experience in our hotel on your recent holiday in Hanoi. Thank you for your appreciation of our excellent breakfast spread and your kind comments on our cleanliness and comfort. Your comments are great motivation... More

Bowral, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

The attention received at Sunway was much more than we expected On booking in which was quick we found our room a little too small The staff at the front desk went out of their way to show us a bigger room & our change over efficiently handled The room was extremely quiet. well serviced & comfortable The restaurant was... More

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
9 May 2013

Dear Sir/Madam, We thank you for taking time to write to Tripadvisor about us and for your wonderful comments expressing your appreciation of our friendly staff, cleanliness and excellent buffet breakfast. Your comments are a tremendous encouragement to all of us here. Thank you once again for choosing to stay at Sunway Hotel Hanoi. We’d love to look after you... More

Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 May 2013

I spent this time 4 days in Hanoi for business and I stayed as usual at Sunway Hotel. Service is excellent. Rooms are a bit small but tiny and with good forniture. Bathroom is very good. Good Buffet Breakfast. Staff is very helpful and friendly, trying to help you out for anything and everything. Rate is acceptable What can you... More

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See 2 more reviews by Milord48 for Hanoi
SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
7 May 2013

Dear Sir/Madam, Thank you for taking time to write such a complimentary report about Sunway Hotel Hanoi. We are glad that we have been able to contribute towards making your trip to Hanoi a pleasant and memorable experience and have passed on your comments to all staff who are very encouraged by this.. Thank you for choosing to stay at... More

Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

Efficient service, good sized clean rooms. Bed package is very comfortable and with double glazed windows blocking out most o the street noise, gaurantees good night sleep. Breakfast excellent with variety for western, japanese and even a nasi lemak station for the Malaysians! Beware room service is a tad expensive relatively. Two lots of chips and a couple of glasses... More

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See 3 more reviews by Klokani for Hanoi
SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
7 May 2013

Dear Sir/Madam, Thank you for taking time to write such a wonderful report about Sunway Hotel Hanoi. We are absolutely delighted to hear of your pleasant experience in our hotel on your recent holiday in Hanoi and are happy to have contributed positively towards it. . Thank you also for your comments which are great motivation for our team and... More

Doncaster, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 30 April 2013

Comfortable Hotel just on the edge of the Old Town , not too far from anywhere in Hanoi . Rooms comfortable and clean, A very good buffet breakfast with lots of choice . Vietnam soup was excellent ,if an unusual choice for a European. Good cheap restaurants fairly close by the same with bars but not that many. Straight across... More

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
7 May 2013

Dear Sir/Madam, Thank you for taking time to write such a wonderful report about Sunway Hotel Hanoi. We are happy to know that we have been able to contribute towards making your trip to Hanoi a pleasant and memorable experience especially your unique experience with the local people.. Thank you for choosing to stay at Sunway Hotel Hanoi and we... More

Shah Alam, Selangor, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 April 2013

Super comfortable bed, helpful staff and a great breakfast and get home feeling , the location is at the Central but quiet and 5 mins to Vincom Mall , it is very convenience. The restaurant was nice too and I would recommend this as a convenient and comfortable place to stay. The staff treated all aspects of our stay with... More

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SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
26 April 2013

Dear Sir/Madam, Thank you for taking time to write to express your appreciation of our staff and facilities about the Sunway Hotel Hanoi. We are delighted to hear of your pleasant experience in our hotel on your recent holiday in Hanoi. Your comments are a tremendous encouragement to all of us. Thank you once again for choosing the Sunway Hotel... More

Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 April 2013

Having had early doubts about the distance from the 'tourist' centere these were soon put to bed. The hotel is spotless, the welcome and continuing service first class with many of the front reception desk speaking very good English. Whilst there is a range of good local restaurants nearby the centre of town and the sights are only a 10-15... More

Was this review helpful? Yes 1
SunwayHotelHanoi, Guest Relations Manager at Sunway Hotel Hanoi, responded to this review
22 April 2013

Dear Sir/Madam, We thank you for taking time to write to Tripadvisor about us and for your wonderful comments expressing your appreciation of our friendly staff, cleanliness and excellent buffet breakfast. Your comments are a tremendous encouragement to all of us here. Thank you once again for choosing to stay at Sunway Hotel Hanoi. We’d love to look after you... More

 
 
Sunway Hotel Hanoi
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Hotel Summarization (Beta)

What travellers say

  • Old quarter(5)
  • Very good(5)
  • Hoan Kiem lake(4)

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#14 Luxury Hotels in Hanoi
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sunway Hotel Hanoi is part romantic Vietnamese ambience and part ultra modern business hotel, a haven of relaxation yet never far from important destinations. Sunway Hotel Hanoi is 45 minutes from Noi Bai International Airport. It is within close reach of shopping and entertainment attractions, and conveniently within reach of legendary Hoan Kiem Lake. Sunway Hotel Hanoi offers corporate, business and leisure traveler the best accommodation experience with high service standard at an affordable price ... more   less 
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Also Known As:
Hanoi Sunway Hotel

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Sunway Hotel Hanoi
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