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Stars Hotel

26 Bat Su Street | Hoan Kiem District, Hanoi, Vietnam
Hotel amenities
Ranked #167 of 435 hotels in Hanoi
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    17
    6
    2
    8
    12
Date Rating
Ben M
Oxford
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 3 December 2011

Really did not enjoy our stay here. The room was not very nice... The AC was broken and made so much noise all night. We told the lady at the front desk and she was very rude, accused me of lying and not knowing how to use the remote. The computer in the room didn't work, and the wifi was... More

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anchormedia
Reviewer
3 reviews
2 of 5 stars Reviewed 24 November 2011

We have been traveling non stop for the last 4 months (hostels, camping, hotels, bungalos, guess houses, you name it), and this was the most disappointing... 18$ for a night, ok. Lights turned on and off from hallway/outside locked door, AC did not work - and even worst started making hissing/loud clicking and brink of exploding noises from 1am-6am, even... More

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magnetalisa
Canada
1 review
5 of 5 stars Reviewed 20 May 2011

This was a great hotel for the price. The staff were very helpful, polite and mostly competent. They did put their heart into their jobs and mostly competent I really would recommend people to this hotel More

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littlepiggy24
Chicago
2 reviews
3 helpful votes
5 of 5 stars Reviewed 6 May 2011
2
people found this review helpful

the Stars Hotel in hanoi was an excellent hotel and a great value. For the hotel itself was fantastic. Our stay at the Stars Hotel was very nice and everything went smoothly. All in all it was a wonderful trip, wonderful country and wonderful people. Both of us look forward to returning to Vietnam in the future. More

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ChimKim
Hong Kong
1 review
3 helpful votes
5 of 5 stars Reviewed 30 April 2011
3
people found this review helpful

Definetly one of the best hotels we had in Vietnam (March 2011)! We had a cute love nest at the fourth floor, tastefully furnished, clean, a small terasse with our own altar :-) and as it was directed to the back, almost quite. All that for 17$ including breakfast. If you are more demanding, could be that you will be... More

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Happy_2bTraveling69
Montreal
Contributor
17 reviews
8 helpful votes
5 of 5 stars Reviewed 5 February 2011
2
people found this review helpful

We were traveling during Tet so there was a lot of things closed or booked. The staff from the Stars hotel were extremely pleasant and even invited us to share their Tet dinner which is a great honor on Vietnam. They are located in a quieter street, considering the craziness of Hanoi, so other than the roosters we were able... More

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Hong Ngoc Do, Manager at Stars Hotel, responded to this review
25 February 2011

Warmest greeting from Stars Hotel, Hanoi, Vietnam. Thank you very much for your lovely feedback. We are very happy to know that you enjoy your time in Vietnam. P/s: Going up and down stair helps you stronger !!! Once again, thank you for your staying with us. Best Regards, Do, Hong Ngoc More

NathanB50
Sydney, Australia
Reviewer
4 reviews
2 of 5 stars Reviewed 5 October 2010

Ended up leaving this place and going down the road where for $5 more the room was far superior. The photos are from 15 years ago, and nothing has been updated since. The computer was full of viruses and unusable, and the staff were pushy. Hanoi isnt the nicest part of Vietnam, so spend a bit more ($5-10) and go... More

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Hong Ngoc Do, Manager at Stars Hotel, responded to this review
19 February 2011

Dear Sir, Thank you very much for your review. Our hotel has been renovated 1 month ago. I am very looking forward to seeing you again. The computer updated the newest anti-virus for all the rooms. We always try our best to make customers happy with our service. Certainly, we are not so perfect that we do not get in... More

dv912
Jersey, United Kingdom
Top Contributor
53 reviews
20 helpful votes
4 of 5 stars Reviewed 3 October 2010

We had one of the cheaper rooms (we were put in there from another Guesthouse that was full - but at a discounted price) so for what we paid we were quite pleased. The place was pretty spacious and clean. There was a computer with internet available in the room and there was a kettle! The bathroom was quite small... More

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Osetegordete
London, United Kingdom
Senior Contributor
42 reviews
16 helpful votes
5 of 5 stars Reviewed 20 July 2010

We stayed for 2 nights and wished we had stayed longer.We paid $18 for a large double room with balcony including breakfast.We had TV,fridge,A/C,bath and shower and free internet in room with computer. Breakfast was excellent.Choice of eggs ,noodles,bread with fruit. It was in a great location in the old quarter. The staff were friendly and attentative and not pushy... More

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CalanthaFoley631
Senoia
1 review
5 of 5 stars Reviewed 6 May 2010

This Hotel is the best place to stay . i and my wife been there for one week .the staff very friendly and good English speaking , the room very clear .the price not expensive. We will come back Hanoi and stay here again More

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