Clean and convenient. The staff were exceptionally friendly. They arranged a really interesting day-long excursion to Halong Bay and booked airtickets and hotels in other cities. Enjoyed the breakfast. Thank you!. more

Stayed here for a total of 3 nights, 2 then back for one. Had a standard room for teh first stay and it was a small room but clean and comfortable and everything worked except the internet. Come back and stayed another night and in a deluxe room and it was worth the extra money for the room and the... more

I made a reservation to stay at Hanoi Plaza Hotel for 2 rooms, one single and one double room. The staff there were very sneaky. When we check it, it was fine and we went out. When we return, they told us that the room was for one person only. too bad, the hotel confirmation paper was given to them... more

My friend and I booked for a night (7 Dec) at Hanoi Plaza Hotel via venere.com. We contacted the hotel staff directly for airport transfer. I was alright in the beginning when we reached the airport, but the driver took us to Hanoi Capital Hotel instead of Hanoi Plaza Hotel. Fortunately the right hotel is not very far away, so,... more

I have never been to a hotel where the staff outnumber the guests helping themselves at the b'fast buffet. This seems a friendly enough place but obviously there is a lack of discipline in its management. My room was the noisiest I have ever slept in, Hanoi is undergoing footpath re-construction for its 1000th birthday in 2010 and work seemed... more

I recently (Sept '08) stayed at Hanoi Plaza, Hang Non St, and I give it top marks. Some reviews hightlight negative comments, but for me it was a teriffic hotel. I have stayed in several hotels in the old quarter and this is by far the best value. * clean, spotless rooms, bathrooms and dining area; * large rooms facing... more

Hanoi Plaza is located on Hong Non, a quieter street far away from the bustling Hoan Kiem Lake area. Quiet also because it is located along the street that sells tombstones and Chinese funeral rituals stuff. For the price of USD25 per night for a std room inclusive of all charges, this is not a half bad hotel. My friend... more

It was a nice location. Located near to the Hang Gai Street or silk/clothes street, it is very convenient for us three young women. The staffs were very friendly, nice and helpful and the room (triple sharing) that we stayed in was way cleaner than expected and spacious. They were also willing to keep our bags while we went on... more

we stayed 3 nights at Hanoi Plaza hotel: we had booked the family room (2 adults and 2 kids). When we got there the air conditioning unit was broken so the staff moved us to another room for the first night. We then moved to a larger room the other 2 nights. Overall the rooms were somewhat older but spacious... more