We stayed at Golden Sun Hotel no.1 in Hanoi in the old quarter for 2 nights and found the experience to be excellent. The rooms were neat and well airconditioned, the location was perfect - right in the heart of the old quarter just near the lake, and we received a tasty breakfast every morning (eggs, pancakes, crusty rolls etc).... more

Our group stayed at the Golden Sun Hotel #1 in October 2009. Hanoi was our base for our trips to Sapa and Halong bay, so we stayed at Golden Sun for a total of 3 nights between our trips. We had a great time there and it felt like we were returning home everytime we came back from a trip.... more

It's easy to see why this hotel is rated at number 8 out of 333 hotels in a city that must be in the 'top ten' of every travellers list. Right from when you are greeted at the airport by a happy smiling face with your name on the card (make sure you get this extra service - $15), you... more

This was the hotel that my husband and I chose to end our trip on. We received the most wonderful service, the breakfasts were great. I can totally recommend the Pho. We upgraded to a room with a lake view which quite literally was a room with a view. The staff were amazing and were extremely helpful. The rooms were... more

This hotel has to be one of the best I have stayed at ever. What made it stand out above the rest (and I've stayed in much flashier hotels) is the friendliness and helpfulness of the staff from the cleaning staff, breakfast girls, reception staff and manageress Mrs Moon - each and everyone would bend over backwards to assist in... more

We booked a triple room through hotels.co.uk. On arrival we were told our room was not available and were given two rooms instead. These rooms were both deluxe rooms with good views. The manager was very friendly and personally apologized and compensated us for the confusion regarding the booking. Very good hotel and location - thank you more

We stayed at the Golden Sun at the beginning of our trip and no other place in Vietnam - north to South - provided service like the Golden Sun. Duc was awesome! He was helpful to a fault and our trip would not have gone so easily without him. In fact I think we owe a good portion of trip... more

Changes to our travel plans meant we arrived in Hanoi sooner than expected. No sooner had we walked into the Golden Sun Hotel foyer (ably assisted by the door staff) we were allocated rooms. It was seamless. The rooms were clean and tidy, with welcoming fruit and a great breakfast. All the staff were extremely friendly, happy and their attitude... more

We have just returned from Vietnam and the Golden Sun Hotel was by far the best hotel we stayed in over the whole 3 weeks. Mrs Moon was very helpful arranging trips, pickups etc before we even arrived in Vietnam and there wasnt anything she couldnt answer. We arrived in Vietnam after 24 hours travelling and were picked up at... more