We arrived into Hanoi by train at 4 am in the morning and by 4.30am we were knocking on the hotel door and waking up the night staff. They were very friendly and as they were fully booked they offered us the use of a room at Hanoi elegance 1 just a 1 minute walk around the corner. We were... more

The Hanoi Elegance 2 is a breath of fresh air in a crowded city. Amazingly, they maintain a sense of tranquility, even though they are located in the thick of the Old Quarter. While motos buzz around narrow polluted streets, the staff helpfully gives suggestions, calls taxi cabs, and thinks of the needs of the customer (and not the hotel).... more

we spent 10 days in E2 hotel and all the reviews were true. The staff is courteous, friendly at all times. The room (choose the back ones since Hanoi is terribly noisy) was immaculate. We enjoy all the fresh fruit at breakfast. We booked a cruise for Ha Long Bay following the recommandation of the manager as well as a... more

We tried booking into HE4 after reading the reviews on trip advisor but they were booked and they had a room for us at HE2. I could not have been more pleased with the staff, our room and the location. The hotel and our room are spotlessly clean and this place is a deal for the price. We would definitely... more

Great place, ideal location - . Lovely room with ensuite and good shower and nice decor. great breakfasts and wonderful staff I would higly reccommend more

Great hotel, great location, great service, great breakfast. We could not have asked for more. One of us even ended up being sick (not from the hotel) and they recommended a fantastic clinic, offered to send up food and were all around accommodating. Our only complaint was the super hard sell by staff of a trip to Ha Long Bay.... more

We stayed at at least 4 other hotels during our roughly 3 weeks in Vietnam and this hotel was far and away the best place we stayed. Not only was the room beautiful and the location ideal (and the location was RIGHT in the old quarter with great dining and things to do right outside), but the staff were some... more

I loved our stay in this hotel. I would recommend emailing the hotel and arranging airport pick up - which we did a couple of weeks before our visit. Thsi worked very smoothly. The hotel is in a briliant location in the old quarter. This is a very busy area - and the traffic and bikes are very frantic. Take... more

We are currently staying at the Elegance 2. I love it. We are in a deluxe suite, so we have a balcony overlooking the street. But there are thick wooden shutter doors on the outside of the glass doors. When the cacophony of the street noice gets a bit overwhelming, we can shut it out. Otherwise, we have a front... more