We stayed here during our trip to Hanoi, Vietnam in May for our adoption. Excellent property...Very friendly and helpfull staff...Not in the center of the city, needed to commute for dinner, sites, etc...not not that big of a deal...just a few dollar taxi ride.... The hotel is really setup for families...great facilities, rooms, etc...not a very good selection for food... more

This is a very modern property with nicely appointed rooms. You are not likely to be disappointed by the quality of the furnishings and service. However, you may be disappointed by 2 things: (1) the daily breakfast in the small "cafe" - it is defiitely below 4-star hotel standard in its range and taste, and there are no alternatives in... more

I work in Hanoi for about 3 months at a time on a project to improve access to education for the most disadvantaged children in Viet Nam so I need to live somewhere with good facilities which is not too expensive. I stayed at the Somerset West Lake for 3 months before its recent refurbishment. It was good then and... more

My partner and I stayed in the Somerset West Lake for a night as we couldn't get a booking for the 23rd of August at the Sofitel Metropole. The room we had is a studio apartment with excellent facilities. The property we were told is only 6 months old and no wonder everything looks so nice. Don't be fooled by... more

We stayed on this property for one week, with my husband and 2 young children (ages 4 and 9 months). We stayed in a 2 bedroom appartment, located on the 4th floor. The appartment was very, very nice and large. Must have been recently remodeled or something, because the furniture, beds and furniture was very, very tasteful and comfortable. Our... more