There is nothing I could say that hasn't already been said about Elegance 3. It far exceeded our expectations. There wasn't anything to find fault with from the moment we checked in to our departure. The service far exceeds anything we've experienced before. This was our first trip to Vietnam and our first stop on a three week tour to... more

I chose this hotel purely because it has so many rave reviews written about it, and I am now able to say that they are all true. Hanoi Elegance 3 is a sweet little hotel in the middle of the chaos, with exceptional staff and nice big rooms (we got the suite I think). As soon as we arrived we... more

The Staff, food, rooms and facilities here are all brilliant. Wouldnt stay anywhere else in Hanoi They helped us with transport to Sapa, and went out of their way to make sure we got around with the least amount of trouble. more

We had the pleasure of staying at the Hotel Elegance 3 recently, and it has made a lasting impression on us. We arrived very early (5:30 a.m.) after an overnight train trip, and they were so great to let us use a room in which to take a shower and freshen up. They even delivered clean towels and shampoo for... more

This hotel on the edge of the old quarter of Hanoi has everything you need for a relaxing stay. All the staff are very friendly, helpful and professional. The rooms are spotless and equipped with PC, internet access & flat screen TV. The breakfasts are great. On a recent stay we asked to be upgraded to one of the family... more

Although I did enjoy many things about Hanoi, exploring the nooks and crannies of its honking chaos also tired me out a bit... but the peaceful and lovely atmosphere of Hotel Elegance Three really refreshed me each time I came back to my room. It can not be beat for cleanliness, thoughtful touches (fresh flowers & fruit) in each room,... more

Hanoi Elegance 3 Hotel, unimposing from the outside, showed its true class once inside. The personal touch with all members of staff being extremely friendly and helpful was the best we have experienced in 20 years of global travel. This was evident both during our stay and beforehand in making the reservation and other bookings. They booked our excellent Halong... more

Eleganace 3 is truly elegant - we were so astounded by our gilt edged toilet and basin we took a phot. The staff were fantastic-change dour money and kept our luggage while we went to Sapa - when we got back after over night train, they gave us a room to have a shower!! Beautful staff, nothing too much trouble,... more

The Hanoi Elegance 3 is a very nice, very friendly hotel in the old quarter of Hanoi. The location is super – right outside the front door is all Hanoi's hustle and bustle. Just a couple of minutes' walk and you're on the silk street – the street the hotel is on is actually an extension of the silk street.... more