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Vinpearl Resort Nha Trang Reviews

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Vinpearl Resort Nha Trang

4.5 of 5
Hon Tre island, Vinh Nguyen, Nha Trang, Vietnam
Hotel amenities
Vinpearl Resort Nha Trang
434 traveller photos
Ranked #14 of 96 hotels in Nha Trang
4.0 of 5 stars 308 Reviews
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308 reviews from our community

Traveller rating
    155
    79
    27
    20
    27
See reviews for
Families
124
 
Couples
85
 
Solo
1
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth, Australia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Amazing beach, great theme park, fabulous spa”
4 of 5 stars Reviewed 22 May 2013 NEW

We purchased a 5 night package through deals.com which was no more a bargain than going through a booking sight but I have not travelled extensively so am a cautious traveller! I think we paid a fair price and overall we had a fabulous stay, I would suggest 3 days is enough, some of the dislikes I had are personal... More

Was this review helpful? Yes
See 2 more reviews by wozwise for Nha Trang
VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
24 May 2013

Dear wozwise, We are very happy to read all of your kind words here about the beach, spa, amusement park and Kid’s club. I would like to say a sincere thanks to you for both your stay with us and for taking the time to share your impressions. We very much appreciate all of your feedback you put here as... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Good but not great”
3 of 5 stars Reviewed 18 May 2013

We stayed at the Vinpearl for three nights in May, and given we have stayed at similar resorts before there were no major surprise negatives except....please be careful in regards to booking via Agoda as we did - we tried to book for two adults and two kids which didn't seem to work. We emailed the Vinpearl to let them... More

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VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
23 May 2013

Dear bradandlyndal, Let me take this opportunity to say thank you on behalf of the entire staff for your stay with us and for taking the time to share your impressions with the world. We were happy to read your great comments regarding the food, standard of service and especially Ms Mai. I truly appreciate all of your feedback and... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Definitely not worth spending your holidays here!”
2 of 5 stars Reviewed 11 May 2013 via mobile

So to be fair, I've actually just checked out of the vinpearl resort and waiting a few more hours until my husband and I take the tuk tuk to the speedboat. I really wanted to like this place, honestly I did! But it fell short on all sectors of what a five star hotel should be like! I know that... More

Was this review helpful? Yes 2
VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
18 May 2013

Dear JayneC84, Although I was happy to read some of your good comments regarding the views, beach, transportation services and helpful staff! I truly appreciate all of your feedback and can understand the frustration you mentioned. Let me give a most sincere apology especially for the fact that you fell ill during your stay. We make every effort possible to... More

australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Great 5 star hotel and best facilities - rooms very small though”
4 of 5 stars Reviewed 28 April 2013

This is a great hotel , the staff are wonderful, the food was good, the actual rooms were small though. They dont cater for 2 adults and 2 children in the one room which is a massive let down. We got around it but not what you would expect in a 5 star hotel. Other then the room being small... More

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VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
29 April 2013

Dear daveandjoyce, On behalf of the entire staff, I would like to say thank you for staying with us and that we appreciate you sharing your thoughts here. Of course we are overjoyed to learn that you were happy with the food, beach and especially staff! I will post your comments for the staff to see. All feedback and suggestions... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“For families with young children... and Russians”
4 of 5 stars Reviewed 28 April 2013 via mobile

Our experience at Vinpearl Resort Nha Trang was ok overall. The rooms and cleanliness are excellent in the executive building. However the extra bed was too short for me (as I am quite tall) and had to bring a chair to the foot of the bed to rest me feet on! The buffet provided a wide range from both western... More

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VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
29 April 2013

Dear seanolry, Thank you very much for both choosing us and for taking the time to share your impressions and feedback here. As we were happy to read your great comments regarding the rooms, facilities and cuisine, we of course wish we were able to have met every one of your expectations. We truly do encourage and appreciate all feedback... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Beautiful Resort, Beautiful Staff, Great for a family holiday.”
5 of 5 stars Reviewed 26 April 2013

We were looked after so well whilst at Vinpearl! The tour desk was very helpful. Clean beautiful rooms. Amazing pools, beach and bar. Very relaxing experience. The aquarium on the island was very impressive not to mention the amazing golf course. All the staff were lovely and extremely helpful.

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VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
27 April 2013

Dear Michelle_review, Nothing makes us happier here at Vinpearl than to read comments like your own. It is the exact experience we wish to provide our distinguished guests and are overjoyed that we were able to do so for you. I will have your review posted on the staff board so that everyone can see the results of their hard... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“spot the aussie”
4 of 5 stars Reviewed 17 April 2013

We (2) stayed 5 days in april 2013. Upon arrival after booking a Grand Deluxe Ocean view (executive building), was on the 2nd floor which gave no view over the palm canopy - kindly upgraded to 3rd floor room. Bed comfort is 0. Extra feather toppers required for padding. I had to call house keeping again next day to change... More

Was this review helpful? Yes 2
VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
19 April 2013

Dear julie g, On behalf of the entire staff, I would like to say thank you for choosing us here at Vinpearl for both your stays in Da Nang and Nha Trang and for taking the time to share your review with the world! Of course, we are disappointed and can understand the frustration you mentioned with the bed. I... More

Wellington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Excellent place for vacation”
5 of 5 stars Reviewed 15 April 2013

There is nothing negative about this resort. The room is nice and clean. The restaurant has a large varities of food and the menu is changed every day. Though of course, it starts to be repeating after 4-5 days. The service is great and the staff is attentive from the moment they pick you up from the airport to the... More

Was this review helpful? Yes 1
VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
17 April 2013

Dear Haka_Nguyen, Nothing makes us happier here at Vinpearl Resort Nha Trang than to read comments like your own. It is the exact experience we wish to provide our distinguished guests and are overjoyed that we were able to do so for you. I will be posting your comments on the staff board so that everyone can see them. We... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Worth your while !!!”
4 of 5 stars Reviewed 12 April 2013 via mobile

Vinpearl is a very nice resort. The beach is very secluded and simply beautiful. I didn't use the pools but they always seemed clean and well maintained. If you have kids then the pools will offer plenty of opportunities to keep them busy and happy. I need to clear out one thing. It might say the Vinpearl is a 5-stars-resort... More

Was this review helpful? Yes 1
VinpearlManager, Director of Rooms at Vinpearl Resort Nha Trang, responded to this review
13 April 2013

Dear mnn77, We are very happy to read all of your kind words here and I would like to say a sincere thanks to you for both your stay with us and for taking the time to share your impressions. We truly appreciate your comments and all feedback really helps us to improve services for all guests. Again, we are... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Never stay, maybe, just for a day-trip”
1 of 5 stars Reviewed 3 April 2013

If you need to cancel this hotel, never ever try to contact the hotel by phone. I have called them and cancelled two weeks in advance, they have charged the full amount,saying 'no show'. They could check the phone record to find my number,but, they refused to do so. I could not get the name of the front staff, but... More

Was this review helpful? Yes 6
VinpearlManager, Director of Sales at Vinpearl Resort Nha Trang, responded to this review
11 April 2013

Dear miho0501, Thank you for your comments, and we deeply regret any inconvenience and misunderstanding in the handling of your reservation. To clarify, as our email sent directly to you on 04 Apr, your reservation was made via a tour operator. As such, we were unable to process a direct cancellation, as the booking and payment are handled via the... More

 
 
Vinpearl Resort Nha Trang
Vinpearl Resort Nha Trang
4.0 of 5 stars 308 reviews
Enter dates 1 night 2 nights
 
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Hotel Summarization (Beta)

What travellers say

  • “Amusement park” (13)
  • “Cable car” (8)
  • “Very nice” (5)
  • “Speed boat” (4)
  • “Water park” (3)

What travellers search

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  • na trang vietnam resorts
  • vinpearl tour
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Additional Information about Vinpearl Resort Nha Trang

Address: Hon Tre island, Vinh Nguyen, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Luxury Hotels in Nha Trang
#9 Romantic Hotels in Nha Trang
#9 Family Hotels in Nha Trang
#11 On the Beach Hotels in Nha Trang
Price Range: ££
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Vinpearl Resort Nha Trang Hotel
Vinpearl Resort Nha Trang Hotel Nha Trang
Vinpearl Hotel Nha Trang
Vinpearl Resort
Nha Trang Vinpearl

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Vinpearl Resort Nha Trang
Hon Tre island, Vinh Nguyen
Nha Trang
Vietnam
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