My room, number 219, had bedbugs. I awoke to see one running across my pillow and squashed it, leaving quite a bloodstain. I saw other bloodstains on my pillows and sheets. Then I counted over 100 bites on my left side. I didn't bother counting the ones on my right side. When I tried to complain to the front desk,... more

We booked for the first time in to the Raffles in Phnom Penh and what a very very pleasant surprise . We travel a lot in Asia and find more and more hotels going sleek and modern so you could be any where in the world except in the Orient!! What a pearl, this very relaxing and super friendly hotel... more

Stayed for 7 nights in the hotel. The location was opposite the American embassy and outside the hotels there were many tuk tuks whereby you need to negotiate to visit around. The location is about 5 - 10 minutes by tuk tuks as there were no car taxis to the Waterfront -that's the main eateries and pubs where expatriates hang... more

Stayed at the hotel for 7 nights on the first leg of family holiday. The whole family really enjoyed the stay. The rooms are not cutting edge modern but that is half the point of choosing this hotel. Everything was clean and everything worked as it should. The hotel is from a bygone era and to stay here is to... more

Having stayed in a fair number of hotels, they all start looking the same. Nothing wrong with that; they usually serve the purpose, especially when you are out on business. Then sometimes you come across a hotel that feels truly special by transporting you to a different place and/or time. Maybe it's my weakness for historic buildings, but I feel... more

My family spent two nights at this charming hotel through a very very well organised private personal trip by Global Travel Cambodia. This hotel was beautiful. We stayed in a Landmark room with lovely views over the pool. The furnishings were top notch and the bathroom was amazing - particularly the claw-foot bath. The service impeccable, this was such a... more

This hotel is still an oasis vs. the Intercont which is on a very busy boulevard, but some will prefer the more modern standard Intercontinental. The best and lightest rooms are those in the wing directly above reception, facing the main driveway. Avoid the rooms at the back of the building that face the road- always seems to be reception's... more

We waited forever to get the three rooms we had booked months in advance. In spite of knowing we were a family, they had booked us in different wings and different floors of the hotel. Finally, into our rooms which were standard to small in size. Except at breakfast where there was a spartan crowd, all their restaurants were empty.... more

I live in Phnom Penh. In March Raffles advertised a ST. Patricks night so being Irish, I thought yes, sounds like a good treat. i invited some friends along. Big Mistake, When we got there there was a buffet in the garden. No sign of anything IRISH. No Green, ni Irish music, no Irish Stew. Just a lot of empty... more