This hotel looks nice from a distance but up close it is in a sorry state... the bathroom door did not shut, when I picked up the telephone in the bathroom it fell off the wall--- no nails etc. , just one thin wire holding it on , chairs were broken and it was a bit dirty. The restaurant food... more

This is potentially a great hotel, but it seems as if it has been years since it was renovated. Some of the rooms stink from years of smoking (including what was supposed to be non smoking room), and since everything is pretty old, it simply doesn't feel clean. Another big minus, is the face that you can't open the window... more

Stayed at Rixos Astana for three nights at the end of May. Check-in and check-out was OK, no probem. Staff at the reception were very nice and helpful. As most of the 5* Turkish run hotels, this one looks very nice outside - rooms are very spacious and nicely decorated, the lobby and bars are quite nice too. But the... more

I stayed in the hotel for 2 nights and found the spa absolutely amazing. Great rooms, modern interior, lovely view. more

Generally this is a good hotel. It's well equipped and there's free internet. It's just not consistent. The staff training is not there. I have stayed here 5 or 6 times and know it very well. If you order the same thing from the room service menu, it will probably look quite different each time. Quite a surprise - as... more

Well Astana has long needed some competition to the other 5-star mainstay - the Intercontinental. The Rixos is the new competition, and it is located in a more "interesting" part of town - in the midst of the new diplomatic district, right off the main construction strip in the middle of town. The upside of the location is that you... more

I stayed for three nights at Rixos President Hotel Astana. It is in a very convenient location, close to airport and the new administrative center. They assigned me a superb deluxe room and I had a nice welcome letter and a tray of snacks. The staff was very friendly and the service was great. more

gute Verplegung, luxeriös und freundlich. Gute Lage more