The hotel has a good location and the service was very good. The entire hotel reeked of cigarette smoke and no non smoking rooms available. No internet in the room. Free wifi at pool. Good gym. Good breakfast. Not 5 star More

This is my second review of the Lao Plaza. Location is excellent to restaurants and sites in town. Staff is very friendly and helpful as ever. Rooms? Well, they need to get rid of the two double beds pushed together to make a queen theme. It just gets old, especially after several stays over as many years. Furniture is haphazardly... More

I stayed in the "Presidential Suite" ... please! No president ever stayed in this place! The staff is so rude I finally video taped the front desk manager insulting the guests. In order to cash a travelers check or use your American Express the hotel charged $7 US for every $100 US received. Maid Service was a joke ... that... More

I stayed in this hotel for one week on a business trip in September 2011. When you enter the hotel, there is an air of calmness. The lobby area is cool and very spacious. The receptionists are attentive and some speak good English. The hotel is well located in the centre of Vientiane and near many cafes, restaurants, and local... More

This hotel boasts about being one of the only "5 star" hotels in Vientiane. What a lie. I stayed in Vientiane for 2 nights. The first night i stayed in a 2 star guesthouse and the second night i stayed at this hotel. The 2 star guesthouse had much better service than this place. I called the reception area once... More

Lao Plaza is a good business hotel. You can go to any places in Vientiane easily from this hotel. The room is standard, clean and well maintained. There is no good view from the rooms since the hotel is surrounded by building. If you are here for business, this hotel is a safe choice. More

We stayed at Lao Plaza Hotel three nights in December and found it comfortable and very well situated in the centre of Vientiane. We had booked the superior room but were very disappointed to find out that there were no free internet in the room considering the fact that this is a 5 star hotel. We have stayed at 3... More

Stayed at this hotel on a conference. The hotel is conveniently located in Vientiane. Very walkable to sights such as the Patuxai, Morning Market, Mekong River. There's a little French restaurant at the Fountain abt 2 min walk from the hotel. French crepe restaurant (Xang Khoo). Scandinavian Bakery around the fountain area. White Lotus Spa in the street across the... More

I had high hopes for this hotel but it was slapstick comedy from the start. It wasn't that they didn't mean well but everything about the place was off e scale incompetant or not working. My suggestion is to go elsewhere and save yourself the pain. More