Stayed for just one night prior to flying to KL. Our room was spacious and clean, and had all the amenities you could possibly need for a short stay prior to a flight. The food in the coffee shop was tasty and good value, we'd recommend the curry and rice and the hamburgers! You get a good deal if you... more

We only stayed here for one night before an early flight, so wanted to be close to the airport. The hotel offers a free transfer to the terminal so this was ideal for us. We were actually pleasantly surprised by how nice the hotel was given we normally don't stay at these sort of chain places, but the setting is... more

Only stayed one night to be close to the airport. We had trouble with our booking which had not been passed on to them from their head office, but the staff were very friendly and did all they could to rectify the situation. Did not have time to use the swimming pool, but the food in the restaurant was good... more

Ok, top tip for this hotel, spend the extra few quid & get a Deluxe room. We did & got treated like royalty! We arrived all smelly with our backpacks after a long day travelling & felt like we arrived in heaven! Lovely staff, welcome drink, ace room service for drinks & dinner, football on the tv, lovely air con,... more

We stayed a day and one night for transit purpose. We were welcomed with a drink (that was nice) but rapidly I understood my mistake. This hotel is not a 5 star hotel ! Not even a 2 star! The room was dirty. The bathroom filthy. I had to call the room service to clean the windows (overlooking a hideous... more

We stayed at the Taj for one night on the way to the Maldives. It is a run-down property, no more than 2 star quality. The front desk took very long to check us in, and the staff are poorly trained and unfriendly. I attach a pic of the bathroom mould in the first room they tried to put us... more

We booked and paid for our room through Orbiz. When we were checking out they refused to accept our receipt from Orbiz and we had to pay again. They refused to talk to us or try and help us. Very poor customer service! When we got home, we called Orbiz and they gave us credit back on our charge card.... more

Stayed at this hotel on the final night of our two week holiday around Sri Lanka. What a lovely hotel. The staff are efficient and friendly, the rooms spacious and clean, and the restaurants are of a high standard. A fitting end to a lovely holiday in a beautiful country. more

Stayed at this hotel on new year's eve for one night the on my way to Bangkok since it is really close to the airport. just 10 mins and they have a complimentray drop service to the airport. The rooms are huge and very comfortable. Food could have been better..though it is the busiest time of the year..we didn't feel... more