Hotel is with great location. All the sightseeing and bazaar is close. Rooms are spacious but not very clean. Reception stuff was nice on check in but on check out they were quite impolite and rude. Breakfast is not the best.

This is the worst hotel I have ever stayed at, in Istanbul or anywhere. The customer service at the hotel is horrible and rude and unhelpful. The room was covered in dust and dirt, the bathtub was filled with water and would not drain. The sink was leaking water and the floor of the bathroom was covered in water. The... More

pros: - good price - Location is great - staff are cool - great view from restaurant and balconi - very good cleanliness - normal Locker Cons: - gloomy rooms at nights (bad light system) - Not always warm water - bad Internet speed - not a good air condition at all - limited brakefast variety - there is no... More

stayed in this hotel for nearly a week with my husband and children whilst in turkey. i have to say the attitude of the staff (the buffet staff and the cleaning staff) is the worst ive seen. ive traveled a lot and been in countless hotels and this by far is the worst in regards to the attitude of the... More

A budget hotel in a fantastic location really close to Hagia Sophia. The guy on reception was really friendly and the free wifi was good enough for Skype calls home. However, we did find a couple of toenail clippings in our room and the jacuzzi bath leaked, which explained the drain in the floor in the bathroom! The breakfast was... More

My wife and I visited Istanbul on September 10th for 3 nights and stayed at the Basilica Hotel. The spacious room was conveniently located to all of the major sights, but the air conditioning was underpowered and the reception desk was very weak. The folks at the front desk did not speak english well and when my wife and I... More

Great location but the the standout feature of our 5 day stay here was Yusef's helpfulness - less of a hotelier and more of a tourist advisor, which for our first time in Istanbul was fantastic. Good tips on how to avoid queues, eat authentic Turkish food rather than tourist faire and generally made our use of time and money... More

We searched for a hotel based on rating and Agoda reviews. on this basis we chose accommodation for family and were seriously embarrassed by what we encountered. Service is a concept unknown to the reception and general hotel facilities (although a very attentive lady ensured the linen and rooms were always clean). The reception staff member was quick to excuse... More

4.5 RATING!!!!! I 'd love to meet the person who came up with this rating for this hotel and ask him/her what criteris was used and how on earth they can justify it, Spent a week there on a BB basis.During which time we had a power cut on and off for two days, luckily some of our party had... More