The hotel has seen better ages, but service is good, rooms are clean, and most have really good views of the Bosphorous. Seasons bar at level 14 has an absolutely fantastic view of Istanbul. On the downside, Hotel needs renovation in its rooms and public areas, they really look old, but again, service, views and location are solid good. A...
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Dear Guest,
Thank you for your valuable comments and the time taken to send them.
We are happy to learn that you had a pleasant experience in our hotel.
At the same time, I am glad to announce that the hotel will undertake a full renovation of its rooms and main public areas starting mid this year. During this period,...
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Great location in the City. Close to great food, shopping and sightseeing.
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Dear Guest,
Thank you for taking the time to send these comments.
We appreciate your feedback about our hotel and look forward to welcoming you back soon.
Sincerely,
Inigo Arruti
Hotel Manager
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A strangely built hotel - it pretends to be some 19th century classic but it really a handful of years old. Having said that the service is spot on, many breakfast options are available and the rooms are super comfortable.
For tourists I wouldn't recommend, it isn't in the greatest area for sightseeing, but it does the job for business...
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Dear Guest,
Thank you for taking the time to send these comments.
We appreciate your candid feedback about our services and we will continue working in order to keep our standards high.
We look forward to welcoming you back soon.
Sincerely,
Inigo Arruti
Hotel Manager
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Excellent location, right on center for all destinations. Not a rich breakfast but would you get you up till noon till you get hungry again. Warm staff and smiley faces although their English is a problem for most of them and does not get further than good morning. I had minor issues with room service not worth to mention. Would...
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Dear Guest,
Thank you for the time taken to send your comments. We are happy to learn that you overall enjoyed your experience with us and note your constructive comments in order to improve our services.
We look forward to welcoming you back soon.
Sincerely,
Inigo Arruti
Hotel Manager
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A nice Hotel, but have a half of beer in the music lounge and it will set you back £6 .. Just go with plenty of cash and be prepared for surly reception staff, even if you are Diamond Member ..
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Dear Guest,
Thank you for taking the time to send your constructive comments. We take note of them in order to improve our services.
We look forward to welcoming you back soon.
Sincerely,
Inigo Arruti
Hotel Manager
More
Great spot for visiting the sites but hotel seen better days.
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Dear Guest,
Thank you for taking the time to share your comments.
We are planning to start our hotel renovation this year including all rooms and suites. During this period, we will keep offering our services as the renovation will be done in different phases.
I thank you once more for your comments and look forward to welcoming you soon....
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Good location, clean, excellent housekeeping, very friendly...
I really enjoyed my stay at the Conrad. The front desk staff and concierge was always helpful. Lots of facilities - gym, tennis courts, pool, spa, etc. The room was a good size and the view was great. Really nice view as well from the 14th and 15th floors (Bar and The location...
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Dear Guest,
Thank you for your kind comments about your stay.
As you mention our hotel offers some of the best views of the city, as it is the case at our rooftop bar. Distance to the main attractions is relatively short as well.
Thank you for choosing the Conrad and we look forward to welcoming you back soon.
Sincerely,...
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Stayed twice here. The first time it was great. Good selection for breakfast. Location is good as just a short walk to good restaurants served all kind of budget. The view from the bedroom and the top restaurant were awesome.
Unfortunately during my second stay the hot water on the whole floor had a bit problem. Reported since the day...
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Dear Guest,
Thank you for sharing your feedback with us.
While we are happy to learn that you were overall satisfied with our services, I truly apologize for the inconvenience caused by the technical problem you mention.
That day we had an unexpected failure of our water system and I want to apologize for the disturbance caused. I have taken...
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I stayed in Conrad for 1 week in Jan. 2012 on business and it was a very enjoyable stay, the staff are very friendly and the rooms are nice in terms of space and facilities, the breakfast served is very nice with a lot of varities (continental, arabic, tukish, etc...), maybe it's only con is being far from the center...
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Dear Guest,
Thank you for sharing your feedback with us and for having chosen our hotel for your stay in Istanbul.
This feedback motivates us to keep working for our ultimate goal, service excellence indeed.
We look forward to welcoming you back soon.
Sincerely,
Iñigo Arruti
Hotel Manager
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Stayed at the Conrad for 6 nights. I was a bit skeptical after having read some of the negative reviews. Our overall experience was positive. Right from check in to check out we were treated well. We were upgraded to the executive floor with access to the lounge for my HH gold status. 14 and 15 th floor rooms are...
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Dear Guest,
I want to personally thank you for having taken the time to share your kind comments which I already shared with the team and congratulated them for delivering this service.
As you mention, some of the most impacting views of the city can be enjoyed at our hotel, and we are happy to see that you enjoyed our...
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