Very warm and cordial welcome given to us by Hotel staff starting at the Airport - Nicely located and good accomodation for the price - Hotel was able to arrange excellent tours for us throughout our stay in Istambul, I especially want to mention Mr Sadat Bey who helped me find my Mobile phone which i had left behind in... more

This hotel is centrally located for the main mosques and Topkapi, and within walking distance of the tram, the spice market and many shops. The staff are not only welcoming upon one's arrival but remain totally helpful throughout the entire stay. They are committed to assisting you each and every day recommending transport, restaurants, tour guides and shops. Nothing seemed... more

This hotel is a 5 minute walk from Hagia Sofia Church in the centre and 5 minute walk in the other direction to the water buses across to Asia. Fantastic location. All staff were very helpful at the hotel. Postcards left with the reception desk were posted to the UK. Rooms small, and I suggest you specifically request a non... more

It felt very good to be picked up by very friendly hotel driver since it was our first time in Turkey. The personal presentation we received upon arrival to the hotel was excellent. Before we got our clean and nice room we already knew what we had to expect from Istanbul - the cross road of cultures, languages, people, continents... more

We arrived after a long journey and were met with a warm friendly greeting. From the moment of arrival to departure the staff did everything to make our stay comfortable and enjoyable and we cannot commend them enough. We stayed in a suite and although the rooms were a little small they were clean and comfortable - the price that... more

The Orient Express has a great location, a short walk to any of the main attractions, close to restaurants and bars and local transport. The staff were very efficient and helpful. The room was clean and comfortable and non-smoking. Unfortunately it was on the 7th floor, right below the restaurant, which was a bit noisy the first night (an early... more

First, we were greeted by the car service (which was arranged by the hotel)at the airport and given a map showing us the route that would be taken to the hotel & then various points of interest was pointed out along the way. Upon arrival we were greeted by the front desk representative (Esat)) and were invited to experience “Turkish... more

We found the hotel, and especially the staff, excellent value. The rooms are a bit small but we were on a short break so this was not an issue. The welcome was especially noteworthy with staff eager to provide information regarding the hotel and Istanbul's attraction during a short briefing. Also of note were the excellent buffet breakfasts available from... more

Stayed in the Orient Express for 5 nights in March with my husband and his parents. Great stay, fantastic staff. Food in the hotel was great. Rooms are a little small as prople have mentioned, but with so much to see you don't really spend much time in them. The pool was a added bonus great to have a quick... more