I Love Istanbul, The cultural capital from East to West of the world. I prefer to travel to Istanbul twice a year but I choose only Surmelli Hotel. Clean, beautifull and comfortable rooms with interesting views. Excellent management and employees. Real good connections to historical and business places. Delicious and complete breakfasts. Good Rates and fees. More

Istanbul is where you cannot stay indoors for a long time as the city has so many attractions. So if you want to have a plasant place to stay alongside enjoying the wonderful city Surmeli can fulfill your desire. Not to forget its easy approach to main streets and shopping malls. The rooms are clean , the food is fine... More

We stayed here at the beginning and end of a two week bus tour. The hotel rooms were clean and comfortable. The staff was helpful. The food was fine. More

The Surmeli of the internet site and the one in reality are far far away from each other! This hotel is not even close to five stars facility. It is stuck way back at the seventies. Old building, outdated furnitures and the room was just depressing. old, smelly and unpleasant. However, everything was operating and the total service was quite... More

Stayed at the beginning and end of "Turkish Delight" Globus tour. Very good hotel for a welcome in Istambul, modern, clean, nice room and beds, big bathroom with amenities, great breakfast buffet. Security 24/7 at the entrance. Hotel staff, from bellboys to maids were more than happy to help. Hotel's concierge, Ipeck, was very kind and helpful with information about... More

Almost 5 years travelling to Istanbul I have styed at few hotels but have chosen Surmeli. I like hotel service, attentiveness of personnel is very good, service is on high level nice rooms (but some people might feel that rooms are small). Sometimes i faced with internet connection there. Travelling to Istanbul in business trip regurlarly i always chose Surmeli. More

the pictures of hotel in the websıte is not real cause you cant see bousphor from here.b.ut ınsıde the hotel ıs good.ınterent accsess ıs good. the variety of breakfast ıs good. guest relatıon is perfect ın gıvıng ınformatıon for sıghtseeıng. you dont need tour guid(Ms.ipek güneş). More

We spent 2 nights at the hotel, after we arrived in our room, we found the safe did not work. Then we had to wait for more than 5 minutes to get into an elevator ( there were 3 big parties in the hotel and there were only 3 elevators working and were overcapacity). Nevertheless, the room was very comfortable,... More

We found the staff very helpful and offered good information to assist us on our stay. We especially appreciated the support from Ipec who went out of her way to assist us when we had issues with a debit card. She ensured our stay went well. Thank you. More