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Sheraton Istanbul Maslak Hotel Reviews

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Sheraton Istanbul Maslak Hotel

5.0 of 5
Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey (Esentepe)
Hotel amenities
Sheraton Istanbul Maslak Hotel
81 traveller photos
Ranked #389 of 815 hotels in Istanbul
3.5 of 5 stars 307 Reviews
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307 reviews from our community

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Date Rating
Godalming, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Located in business district far from tourist sites”
3 of 5 stars Reviewed 24 May 2013 NEW

The location is ok for business trips but really not good for sightseeing, set amidst fast roads about half an hour by taxi from Galata Bridge and tourist areas. The hotel is known as having generously sized rooms and that was certainly the case. The bedroom area was very comfortable although bathroom fittings were in need of updating. The towel... More

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Gothenburg, Sweden
Top Contributor
79 reviews 79 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Business stay”
4 of 5 stars Reviewed 17 May 2013

Hotel was pretty convenient as it was closer to the office. Reception staff is friendly and helpful. Rooms are spacious and bed was very comfortable. I ordered some meals in the room and it was tasty but bit expensive compared to other restaurants. Breakfast was good but I didn't like to wait a lot to have coffee served. I think... More

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Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“very nice stay”
5 of 5 stars Reviewed 10 May 2013

It was my first time in Istanbul and I really enjoyed it. It was my girlfriend's dream to visit the city and the hotel was a really big part of the nice impression we had. The staff is very professional and friendly, the spa is nice and well maintained. If you have any requests you don't have to worry about... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest, Greetings from the magical city of Istanbul! Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. I hope to... More

Brussels, Belgium
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Business hotel in Istanbul”
4 of 5 stars Reviewed 8 May 2013

I have now stayed 2 times at the Sheraton Maslak hotel in Istanbul. After having read some of the reviews on TripAdvisor, I was a bit uncertain on how my first stay would turn out and therefore waited to post my review until I completed my 2nd stay. The hotel is situated on the outskirts of the city very close... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest; Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We would like to kindly inform you that we have shared the issue with the related department also your complaint has been discussed by the hotel’s management. Through the guidance of your feedbacks we are able to see... More

Cambridgeshire
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
“Business stay in Istanbul”
3 of 5 stars Reviewed 2 May 2013 via mobile

Chosen as it was right next to our office which made it very convenient - not somewhere I would chose for a social stay. Reception staff were first class and check in a breeze. Room was on the club floor and very large but felt tired and in need of a face lift. Ate in the bar one night and... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest; Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate your patronage and look forward to welcoming you back in effort to provide you the level of service you expect from our hotel. Sincerely, Secil Gurel... More

Chennai (Madras), India
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
“Comfortable hotel”
4 of 5 stars Reviewed 1 May 2013

I stayed for 2 nights at this hotel - it was comfortable but a little on the expensive side. The location is decent and the rooms are comfortable. The bed and the bathrooms is good. I did not eat the breakfast since I left early on both days. Most people speak good English and were friendly

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest, Thank you very much for your feedback that you have shared in TripAdvisor following your stay in Sheraton Istanbul Maslak. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. Your satisfaction and comfort are our first priority. We hope to welcome you back on many more occasions... More

UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Surprised”
2 of 5 stars Reviewed 1 May 2013

The hotel is in need of investment, the rooms are not well cleaned ie coffee stains and poor maintence ie broken blinds, The big wow for me was finding Condoms for sale in the room I thought this was the kind of thing you found in One Star hotels that where in effect Brothels. Location is good and staff are... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest; Thank you for taking the time to convey your comments regarding your recent experience with the Sheraton Istanbul Maslak. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate your patronage and look forward to welcoming you back in effort to provide you the level of service you expect from our hotel. Sincerely, Secil Gurel... More

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Los Angeles
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
“Stunning slide, from wonderful to unpleasant”
2 of 5 stars Reviewed 28 April 2013

This is the second time I’ve reviewed the property, the first time was September of 2007. All, I can say is; isn’t it amazing how fast a property can change. Sad to say, in this case it is not for the better. This was a great hotel, with nice service, very clean and tidy. And now it’s run down, tattered... More

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sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
14 May 2013

Dear Guest; First of all we would like to thank you for choosing our hotel for your accomodation in Istanbul. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern and take the... More

Johor Bahru, Malaysia
2 reviews
“Compliment”
4 of 5 stars Reviewed 15 April 2013

The hotel staff provide a good welcome for me and my family. The cleaner cleaned the room everyday with good service and I would like to convey my gratitidue to conceige staff, Mr Nihat Kilic for helping me to make a logistic arragement and provided guidance for during my stay at Istanbul.

Was this review helpful? Yes
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
20 April 2013

Dear Guest; Greetings from the magical city of Istanbul! We are delighted to receive your positive comments as nothing can be more gratifying than favourable comments from our guests. We appreciate your worthy comment about our staff;specially about Mr. Nihat Kılıç that we already shared with Sheraton Istanbul Maslak team. It is always rewarding to read such a comment. We... More

Lagos, Nigeria
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Old name.”
3 of 5 stars Reviewed 11 April 2013 via mobile

Not very exciting stay, boring breakfast, pour location for sightseeing. Mainly a business district, need to take a cab or the metro to move about. Has some good restaurants around. Not really worth the money.

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See 2 more reviews by ladeeh09 for Istanbul
sheratonmaslak, Guest Relations Manager at Sheraton Istanbul Maslak Hotel, responded to this review
20 April 2013

Dear Guest, Thank you very much for your feedback that you have shared in Trip Advisor following your stay in Sheraton Istanbul Maslak. Your willingness to share your thoughts with us is genuinely appreciated. Sheraton Istanbul Maslak is located in a business area which is all global company offices located around. We receive mostly business travelers. Our location is very... More

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Additional Information about Sheraton Istanbul Maslak Hotel

Address: Buyukdere Caddesi 233 | Maslak, Istanbul 34398, Turkey
Region: Turkey > Istanbul > Esentepe
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#208 Luxury Hotels in Istanbul
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood EMEA, Booking.com, Expedia, Orbitz, Venere, Tingo and Travelocity so you can book your Sheraton Istanbul Maslak Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton

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Sheraton Istanbul Maslak Hotel
Buyukdere Caddesi 233 Maslak
Istanbul 34398
Turkey
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