Have stayed there with my wife in January 2012. our room was partly renovated. The (only) chair in the room was broken. a few bulbs in the bathroom and the room itself were burned out. No radio except one local station from Haifa. Breakfast was just ok. The general feeling you get is that no body in the hotel really... More

Having stayed at the Jerusalem Crowne Plaza hotel many times in the past, I knew what to expect (it's in a great location, has an excellent Spa and free wi-fi but has only average facilities). This time however, it was a terrible experience! My room was pokey, smelly and old; there was a hole the size of a cheque-book in... More

I had the misfortune of staying in this dump last spring. The staff is extremely rude, the room was filthy and I even had a pubic hair on my pillow. My name tag fell on the floor, I picked it up and it was full of hair. The location is awful as well. I honestly have nothing positive to say... More

It is difficult to love your run-of-the-mill chain business hotel: an industrial tower, carpeted halls, generic rooms, non-descript service. But maybe you don't have to. The Crowne Plaza Hotel in Jerusalem provides you with adequate accommodations and a working internet connection, and if you are in town for a business meeting that is, essentially, all you need. The hotel offers... More

I have stayed at several CP hotels and this one was on the low end. It really needs an overhaul. It is not well kept, very old style, fixtures coming apart, poor sound proofing. Breakfast is really bad for a 4 star establishment. On the upside, we had a spacious room with a great view from the 18th floor. The... More

Overall impression is very good, but still few comments: there is not enough parkind place so in bad weather its quite frustrating. The heated swimming pool was not heated enough. The blankets were on the small size and the walls just too thin so you can hear your neighbours. Food was good and staff friendly and accomdating. More

I stayed here for 12 days, the check in experience was OK but when we got to our room we discovered it was small and pretty basic, there was very little room around the bed. I returned to reception and asked for a bigger room as I was there on business for 12 days, I was given a family room... More

This hotel is ok , however the hotel management is very bad. Bar staff are all kind but no customer service expierience at all, Reception is accurate, but handles to the hotel management idea that this hotel is the best around, believe me, now way! Rooms can be OK but you very quickly end up in a shabby old firnished... More

Stayed two nights over the weekend at the end of November on a deal from work.A mix up about rooms was handled promptly and to our satisfaction.The rooms are clean though lacked a room safe(there is one at the reception but its a hassles having to wait) the mini bar fridge wasnt in its place hidden in a cupboard but... More