Some of the reviews make it hard to believe I'm reading about the same hotel! No serious problems during my ten night stay late Sep/early Oct 2009. I actually had more trouble with a couple of taxi drivers than with the hotel. One driver in particular made a loud, ugly scene in the lobby which I thought should not have... more

We just got home from spending 6 nights at this hotel. Location by the Knesset - good for that bad for the Old City - need to take a cab - at 50NIS each way! Only a few rooms have been renovated. Ours was old, dirty carpet and air conditioning was not working properly especially when it was in the... more

I booked a week at the Jerusalem Crowne Plaza with a little trepidation after reading the reviews on Trip Advisor, but the hotel was in the right location and they offered a good deal for a young family such as ours. (tip: check out the deals on the US site for IHG as they include more and the dolar prices... more

I checked in very early in the morning. I came to Jerusalem on a business trip (and it's always nice to see friends and family). The people at the front desk were friendly and helpful. I wanted to get some sleep before a long day of meetings. I had a comfortable room on the 16th floor - a beautiful view.... more

I stayed in Crowne Plaza for 5 nights in a business trip. I had booked a Superior single room and am not sure if the hotel offered an upgrade, as I had a friend living in Jerusalem insisting with the hotel to provide a good service. The room, on the 16th floor, was not very big but was quite comfortable,... more

I have never written a review before, but I felt compelled to do so after the repeated nasty ones written by so many people recently staying at this property. I definitely went to Israel prepared for the worst with my guard up as we checked in and walked to our room. However, our experience was nothing short of fantastic. We... more

After reading all the negative reviews, I arrived at this hotel for a long weekend with no little trepidation. We were part of a large group (250 rooms!) and clearly this establishment had been chosen for the price and not the amenities. But I have to say that the experience was not the "hell" described by others. In brief, this... more

Having read other reviews before booking we were concerned, but our experience of the hotel was excellent. We stayed two nights during the May 2009 school holidays and had one large room between the four of us - a double sofa bed for the kids (7 and 12 years) and a huge king size bed for parents. In Israel (our... more

We visited with Morning Star in a big group from the US on pilgrimage. The sites around Jerusalem were marevelous but this hotel deserves a 1 star rating. Old rooms, carpets breaking, cleaning staff is non existing. The food did not meet our expectations, quality and quantity lacking. We will never come back to this hotel. more