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Sheraton Tel Aviv Hotel and Towers

5.0 of 5
115 Hayarkon Street, Tel Aviv 63573, Israel
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Sheraton Tel Aviv Hotel and Towers
Ranked #38 of 79 hotels in Tel Aviv
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397 reviews from our community

Traveller rating
    125
    147
    85
    28
    12
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Families
84
 
Couples
100
 
Solo
38
 
Business
127
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Massachusettes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

The Sheraton is by the Mediterranean Sea but a block away from the excitement of the city that never sleeps...yes, the same tempo and energy of Manhattan. The staff at this hotel are wonderful. The Lobby is very welcoming and like many other hotels in Israel, you have service of food and beverage. We were lucky to qualify for the... More

Was this review helpful? Yes
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
16 May 2013

Dear Ora 311: Thank you so much for the positive review and expressing your kind compliments to our service and staff, which is much appreciated. We were pleased to read that you enjoyed your accommodation, towers Lounge services, and our lobby. It is letters like yours that help us motivate and train our staff in order to maintain our quality... More

Birmingham, United Kingdom
2 reviews
1 of 5 stars Reviewed 13 May 2013 NEW via mobile

On a stop to a friends apartment this hotel was a disastrous end to a lovely stay in Tel Aviv. Besides Michael the staff were impersonal and basically rude and offensive on one occasion. I wasn't given any information on most of the facilities available and had to work it out for myself. In the middle of the night my... More

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 10 May 2013

Great hotel in general especially when booked with access to the Lounge where you can get complimentary refreshments such as soft drinks,beer and some little snacks. Make sure to take room with sea view which is just amazing! Sheraton like most of the hotels in Tel-Aviv is located on the beachfront, literally. Walk across the street and you are in... More

Was this review helpful? Yes 1
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
13 May 2013

Dear ArturNorthLondon: Thank you for the positive review of our hotel. We are happy to read that you enjoyed the location of the hotel and Towers lounge complimentary refreshments. It was nice to hear that your room was clean and kept tidy throughout your stay. We again apologize for the delay in getting your room and agree that it should... More

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 May 2013

Stayed here for a week over passover and a couple of days after it. THE GOOD A) Service for once true 5 star service. Best in Tel Aviv. The staff are trained to be nice it seems unlike most other TLV hotels. We had a problem with noise, and they upgraded us from Club to Royal floor which made a... More

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See 3 more reviews by Kingdoz for Tel Aviv
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
9 May 2013

Dear Kingdoz: Thank you for your detailed feedback and taking the time to post your comments. We are delighted to hear that the service at the Sheraton Tel Aviv was a true 5 star service and best in Tel Aviv. It was nice to hear that our staff were nice, breakfast in our Towers Lounge was awesome , and the... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 May 2013

Staff serving us from check-in, restaurant & check out were pretty ok. Laundry came in way early (wonder if they did clean it ;p ) Swimming pool was like a wading pool but hey, you got the beautiful beach!!! They missed replacing our tissue paper box twice but always ensured we had clean towels. If you stay at the Sheraton,... More

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sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
9 May 2013

Dear ghostrider201: Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you were satisfied with our restaurant staff as well as your check in and check out. We reviewed your comments with regards to your friend's experience. We do take all comments seriously and appreciate all the feedback we can... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 April 2013

The staff are really friendly and the hotel is clean and comfortable, if lacking in character (a feature of many business hotels). An excellent choice of food for breakfast unless you are traveling over passover (like me) and then,for religious reasons, the choice becomes extremely limited. The hotel is right on the beach and fairly close to most things. I'd... More

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sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
9 May 2013

Dear RichTea547: Thank you for your feedback and taking the time to post your comments. We are pleased to hear that our staff are really friendly and the hotel is clean and comfortable. For business, leisure or a bit of both we look forward to seeing you again. With kind regards, More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 24 April 2013

I stayed at the hotel when I was Gold member of Starwood Preferred Guest program. We were traveling as a family of 3 (myself, wife and 16yo daughter) For ages I was promising my wife that we would go to Israel - unfortunately some events beyond my control were conspiring to prevent this visit for a couple of years. Finally,... More

Was this review helpful? Yes 1
See 2 more reviews by AX9465 for Tel Aviv
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
29 April 2013

Dear AX9465: Thank you for the detailed and positive review of the Sheraton Tel Aviv. We are happy to inform you that the municipality has completed the beach works and the newly renovated Tel Aviv beach is spectacular. We are very happy to know that the Sheraton Tel Aviv will be your preferred hotel when you will visit Tel Aviv... More

California
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 18 April 2013

Our family of five stayed here for 11 nights for Passover. We had connecting rooms which were spacious and the staff was very attentive. The front desk staff could use some help. They were not as knowledgeable as I would have liked. Just beware that the beach in front of the hotel is being "renovated"; there is noise early morning... More

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See 7 more reviews by NelCalifornai for Tel Aviv
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
21 April 2013

Dear NelCalifornai: Thank you for your feedback and taking the time to post your comments. We are happy to know that your two connecting rooms were spacious and the staff attentive. Currently we have recruited new front office staff who are receiving ongoing training. We apologize that they were not as knowledgeable as you would have liked. We are working... More

NYC
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 April 2013

Very friendly and appreciative staff. All of the comforts of home and in a very classy atmosphere. The lobby is beautiful and what a view of the beach. This hotel made a difference being so far from home, I felt very comfortable. the concierge level is worth the upgrade.

Was this review helpful? Yes 1
sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
17 April 2013

Dear mikefaud1: Thank you for the positive review of our hotel. We thank you for your compliments to our staff who you found friendly and appreciative. It was nice to hear that you felt comfortable. Thank you so much for staying with us and we hope to see you again in your "home away from home" in the near future.... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 April 2013

Ok Im sat in my hotel room at the Sheraton writing this review at 3.45am with the sound of a full on rave about 200m away in the Renaissance hotel across the road who thought it would be a good idea to have an outisde party with a huge soundsystem. Fair enough its not the Sheratons fault there is a... More

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sheratonTelAviv, Public Relations Manager at Sheraton Tel Aviv Hotel and Towers, responded to this review
23 April 2013

Dear Siamcoxy: Thank you for your feedback and taking the time to post your comments. We are sorry about the noise from the Renaissance hotel in which your sleep was disturbed, and we fully understand your frustrations. Unfortunately we do not know what other hotels are doing and cannot take responsiblity for their private parties. You had a special rate... More

 
 
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Enter dates 1 night 2 nights
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(19)
  • Great location(17)
  • Club lounge(10)
  • Pool area(6)
  • Friday night(4)
  • Business center(4)
  • Beautiful beach(3)
  • Busy street(3)
  • Very nice(3)

Additional Information about Sheraton Tel Aviv Hotel and Towers

Address: 115 Hayarkon Street, Tel Aviv 63573, Israel
Phone Number:
Region: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotels in Tel Aviv
#21 Luxury Hotels in Tel Aviv
#22 Family Hotels in Tel Aviv
#33 Business Hotels in Tel Aviv
Price Range: £££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Sheraton Tel Aviv Hotel
Sheraton Tel Aviv
Tel Aviv Sheraton

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Sheraton Tel Aviv Hotel and Towers
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