This hotel is located in a good enough area in Amman. First thing one notices is all the males at the front desk. I have stayed here at least six or seven times and rarely do I see any female employees. There is one female in the fitness center, and my colleagues and I found her to be a bit... more

This hotel offers a great service, from when they first deliver your luggages to your room, to answering any questions you may have at the reception desk. We were recommended an excellent Lebanese restaurant called Levant, and given valid advice on all the destinations we visited. The staff become familiar with you in the space of a few days, and... more

I have stayed twice at the Grand Hyatt in Amman, both times on business trips. The hotel is great for the business traveler, and for the tourist as well. The food is very good, if a bit expensive. I received breakfast with my room rate and it was excellent in terms of quantity and quality. I also happened to be... more

Rooms were very nice, quiet, view was pleasant and staff attentive when called. Fruit in room when we arrived, not refreshed daily. Good breakfast buffet. Quiet and comfortable place to stay when you arrive jet lagged. Nice public meeting area with good service. Concierge was knowledgeable, friendly and on point when recommending restaurants, and made sure we knew what the... more

This hotel was a great place to end our trip to Jordan. Everything was first class! more

Stayed here twice (1 night each) in September. Service was on par with that in Asian countries and the staff (almost all men) were friendly and happy to help with anything. As a Hyatt Gold Passport Diamond member I was treated like royalty in the hotel - being given the best rooms, hand-written welcome notes from the hotel manager, access... more

This hotel was good for a group (we were 50 people) with fitness, spa, nice restaurant areas and a good breakfast. It seems they host a lot of weddings. The bathrooms had nice walk in showers and tubs. I found the taxi drivers, and most people in general in Amman to be very friendly and honest. However, just up from... more

My husband and I just returned from a wonderful 10 day trip to Jordan. We stayed at the Grand Hyatt our first two nights and then on our last night. The hotel is beautiful through out. Gorgeous lobby, nice breakfast buffet with many selections, even cooked to order eggs, omelets, etc. Two swimming pools, one indoor, which we did not... more

Stayed there the second week of July 09 for 4 delightful days. Absolutely loved the hotel and the staff. We had a Club level room on the 6th floor and were very pleased with the accommodations. The room was a nice size and spotlessly clean. The beds were comfortable and the bathroom more than adequate with both a tub and... more