Arriving to the hotel after a long trip, we were in deep need for relaxation, but we preferred to perform our umrah as we were in the estate of Ihram, a few minutes after entering the room, our luggage was delivered. A platter of fresh fruit, a complimentary bottle of water was there. The room had stunning view overlooking Holy... More

We stayed at Pullman Hotel for 1 night, the location was absolutely great! direct access to the Haram Grand Mousique and all surrounding areas, full services at the shopping mall inside the complex. there are also a lots of other hotels inside Abraj Al Bait Complex. the hotel was extremely crowded, but that's the nature of this Holy City it... More

This is one of the best hotels you could possibly stay at; it's just a few feet away from Haram and is very central. The hotel itself has very good service, my family and i have always been staying at this hotel whenever we come for Omrah. The staff is very good, from Restaurant they were very friendly and helpful,... More

I stayed there for two night , it was for Oumra purpose , the team there makes me feeling at home , i really enjoyed the stay and i would highly recommend it to my friends . Also the hotel location is very close to Al Haram , which make me feel more comfortable . Thank you for the entire... More

We stayed in this hotel with a group from UAE,it. Was my first trip to SA for Omra.we stayed only 3 nights . We truly enjoyed the hospitality of the team there. Room is very comfortable and well maintained. breakfast buffet was excellent and full of nice items specially the Fetir.the location is ideal as its only an elevator trip... More

The Front Desk Staff had poor Customer Service skills, was not warm and welcoming, was not helpful, and I am extremely disappointed with the Front Desk Staff and their Customer Service Skills. The Room was extremely disappointing as well. There were no towels in the bathroom. When requested for bath towels, I got only one Bath Towel for two guests... More

I stayed in this hotel form my umrah trip and as it was my 1st trip I was hoping to be an ideal one. I consider myself lucky to have such wonderful trip, umrah rituals done easily in a prefect timing with the less crowd possible, weather was write good my wife & I drunk from Zamzam water until we... More

I stayed many times at the Pullman Zam Zam Hotel Makkah , the room was excellent , the food was great and service is more than perfect and staff is very friendly . I highly recommend the Pullman Zam Zam for any future trip to Makkah .

If not due to the price, better use another hotel in the same Abraj Al Bait Complex. Actually the Hotel was averagely okay. Near with Masjidil Haram, has a lot of reception desks & lifts, big room and late check out was available up to 4 pm. Even it has a lot of reception desks, we still need to queued... More