There is undoubtly only one advantage with this hotel is that it is economical and very close to Haram. Those of you who will spend most of the time in haram will find this hotel economical. Those who want comfort and service must look for other hotels and they are many in the vicinity. I was surprised with the prompt... more

Receptionist are not patient and do not understand English. The bell boy (Bangladeshi guy) has to translate them. Our Umra agent in Saudi had made several errors on our reservations and we have to deal with them several times and the receptionist did not understand what the contract is written in English. While I was calling back to my USA... more

Al Massa Hotel is the closest economical hotel in Makkah which is actually just 5 minutes walk to the Holy Haram of Kaaba, the most sacred place for Muslims worldwide. The atmosphere is good, service was above average and ut is meant for a family crowd. The price was worth the facilities. Taxis easily available in the area and also... more

I stay there these May 2009 and found it really brilliant, comparing to others on the same cathegory ot highers. The Staff supper helpfull and facilities very good. Very near to the Haram and Shops, food just outside of the hotel if you don't fancy the food in the Hotel and very cheap. Will recommend to anyone, my room was... more

i stay in the hotel last juli,it is near kaaba,walk for 2 min.,the room service is good and cheap.....the room is very clean ,,the stuff is so freindly inspite the fact we change our room 3 times...at first we want kaaba view ,,then there ` was a construction beside it ,so we ask them again ,we need a quite room... more

The food was basically catered for pilgrims enmasse. for breakfast eggs were served only boiled, and requests for fried or omelets were ignored. The bread was of poor quality. There were 2 dining rooms but for meals only one was kept operational, and one had to wait at times for a table . The food at lunch and dinner was... more