This hotel is good if you want to visit friends or if you are going to Makkah for business, but I don’t recommend it if you are going for Umrah.
The hotel is clean and nice.
The only disadvantage is the location. It’s located in Azizia, which is too far from Haram, if you need to go to Haram, you have to take their shuttle.
The shuttle is too bad, because it’s not 24 hours (which they said), and you can’t find it any time when you want to go back to hotel. So probably you will need to take a taxi every time.
And even though, most of the taxis don’t know the hotel, because it’s in the back of the main azizia street, usually I call the hotel from the taxi and let the hotel operator talk to the taxi driver.

Simply, I wouldn’t recommend it, only because the location. more