The weather was too warm to enjoy the day, so it's a good thing the room was comfortable. The bed passed the test of being a distraction to the heat. The included breakfast and evening dinner offerings were decent. Better watch out for the eggs though. They were a bit runny and not fully cooked. Finally, the flights out of... More

Was an OK stay - room was good and restaurants were fine. Not a good as other Sheraton hotels, but that was largely down to staff who were reluctant to do much more than the bare minimum. Reception staff seemed unsure what to do when i tried to check in - but was taken up to 5th floor check in,... More

I used to spend a day a week in Riyadh, and I rarely stay at Sheraton also this time, I had a negative surprise. At check in, they gave me a smoking room without any notice, even if I booked for a no smoking room and my SPG Guest profile reports preference for no-smoking. When I requested to change the... More

This was my first visit to Riyadh and I stayed at the Sheraton for one night only and I can say that this was a very disappointing. We arrived to the hotel at around 10:00 pm and everything was disappointing starting from the airport pickup. Anyway, the check in process was very slow and tiring. After 30 minutes, I was... More

I stayed there on April 7th while on a business trip. The main building was sold out, so the hotel offered a villa (meant for families) for the same price as a room. This left me a little apprehensive as I'd read some of the reviews on this site. Having to walk out the front door of the hotel after... More

A decent reliable "typical Sheraton" - okay, but nothing out of the ordinary, save for some of the bedroom fittings and fixtures which deserve to be retired after what looks like many decades of service. The decor is certainly showing its age, and tired enough for a substantial refurbishment. Decent food outlets: a good breakfast selection at Al-Bustan, and I've... More

I used to visit the Sheraton with my father as a child, and I recently returned after a 15 year absence. I think the Sheraton is a decent choice for anyone visiting Riyadh. The hotel has an excellent central location, and the staff are all extremely courteous and professional. The rooms are comfortable. At the moment there is a stark... More

With the price offered, I thought the rooms are luxurious. The rooms are really old. The toilet setup is so strange and not comfortable. The TV is so small with limited channels. The location is fair and in middle of city. The food is good. The room service is really excellent. They are fast and deliver upon your request.

Visited this hotel for one night only as I was in the area on business. I did not chose this hotel the organisation I was doing business with booked it. Very pleasant staff, lovely and clean. Room good size with excellent work station. Bed was extremely soft and comfortable. I was informed at check in that floors 5 & 6... More