Just so you know.... The Baynunah is no longer a Hilton. In fact, it is no longer a hotel. This building has been converted into an apartment building. And to you recent reviewers, you are correct that it is not a 5-star hotel and not worthy of the Hilton name. That's why they no longer own it! However, it IS... More

First things first: this is not a 5-star hotel. This maybe a 3-stars at best. It is lacking when representing the Hilton Brand. Check-in at 11:45 pm after late night flight was confusing even after I explained several times and presented my pre-paid receipt from Hilton.com. I was tired and decided to sort it out in the morning before checking... More

First of all, this is not a 5-star hotel. It is a shame it is a part of Hilton. If so, it is the backyard of Hilton. MOST IMPORTANT, do not trust the pictures on the website! They don't give a fair view. Everything went wrong from check-in. We got a filthy room. Not renovated or anything for many years.... More

First things first: this is not a 5-star hotel. The staff says it's 3-stars, so does the plaque on the wall of the hotel. The will charge you for using internet with your own laptop or mobile and for ordering a taxi after check-out. Also the air-conditioning didn't work properly (too cold in my room), the room phones didn't dial... More

This hotel is not a Hilton as it is defined by the brand strategy. It's a long stay property, not a full service hotel. Also it is very worn and HHonors benefits are partly denied. As a Diamond I'm entitled to free internet access. I was given a 2hr voucher as a personal gift from the Front Desk Manager, which... More

Hereby I wish to convey my experiences at Hilton Baynunah. I visit the hotel 1 night stay and several nights per 3 month period. Checking in is always a pleasure whether you an HHonours member or not they all get the same treatment, from the Valet staff to reception/reservation and the breakfast staff are wonderful, welcoming guests and helpful when... More

I stayed for three days at the Hilton Baynunah. The room was clean, the bedding was crisp and high quality. The breakfast buffet was tasty as was the dinner with the added bonus of a beautiful view of the city. By my third meal the staff greeted my by name, which made me feel welcomed. What really impressed me though... More

Price was very good. Room was comfortable and clean. Staff were friendly and very happy. Location isnt the best due to a lot of construction work and it seems to be tucked out if the way of the main city so getting anywhere on foot is a bit tricky Biggest downfall was that I had to pay to use a... More

Ok let me just point out something which is of relevance. The Hilton Baynunah itself as a hotel is exellent and is situated very appropriately. However the staff did not live upto my expectations from a business perspective. For example, the internet was not functioning. The car hhonors arranged for me at the airport did have a GPS navigation device... More