The hotel is impeccable, very secure and with its greenery feels removed from the bustle of the city. Rooms are ample, bed comfortable and the service is friendly and professional. Only comment is the height of the shower, too low if you are over 6' tall. Taxi service at the hotel will help you navigate you through some pretty bad... More

I travel every month to Bogota for business, I always stay in this hotel. Great service, the rooms are always clean and comfortable, and the whole place makes me feel like at home. Excellent security and very convenient location. No wonder a couple of top European airlines have their crews staying in this hotel. More

They offer me a "Romantic plan" including: 1 dinner, 375cc wine bottle, roses on bed and BF or Brunch on next day. They charged me a dinner... You can get better service, better food and newest restaurants, lobby and common areas in other hotels. For example; Sonesta Hotel across the 127 Street. More

I had my camera IN my case IN my backpack underneath at least a dozen things and I never took it out or used it while in Bogota. I left my backpack in the room the whole time. I had it on me riding the cab back to the airport and I also had it on me when I was... More

This is a hotel that could be named "Almost great". The rooms are fine in size but the first one had a cigarette smell although it was offered as smoke free. They claim to be a 5 start local, but there is just one phone besides the bed, none on the desk and the paid wifi was intermittent. The breakfast... More

I am glad I listened to the New York Times instead. They recommended this hotel and they were right. I have been to hotels in many countries. This is one the best I have stayed. First off, this is not a slab-sided concrete and glass enclosure. This almost like a villa with red-bricks, ivy on the walls and courtyards. The... More

A group of us stayed two nights there and we won't be back. Our guaranteed reservation somehow got cancelled before we showed up. When we tried to check in we were told that we no longer had reservations. Instead of offering to fix the problem and get us into rooms for the night, they told us to go across the... More

So upon getting a special offer via email we took off for our whirlwind getaway vacation. I have promised to take my wife away for our 15 year anniversary and this looked like to perfect spot. When we arrived checkin was a disaster. They said to arrive at 3pm but they might accommodate us if we arrived earlier. So I... More

Two weeks ago (or so) I hap plans for my wife and daughters to spend a holiday weekend there. However, their online booking service did not work, and, when, for the fourth time, I tried to pay my reservation, they had increased the rate I had previously obtained. The excuse was that I did not pay my reservation on time.... More