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JW Marriott Hotel Cairo

5.0 of 5
Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
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JW Marriott Hotel Cairo
Ranked #10 of 126 hotels in Cairo
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350 reviews from our community

Traveller rating
    183
    112
    32
    13
    10
See reviews for
Families
60
 
Couples
70
 
Solo
32
 
Business
142
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Paris
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 15 May 2013 NEW

So large you can be lost in this luxurious hotel ! Various restaurants, try and test "wagyu" striploin beef at the Steak House. Of course clean and good service. Interesting place to stay, not so expensive compared to its quality.

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UK
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

We have stayed here many times on business and also for leisure. Some of the says have been over three weeks while moving to permanent homes in Cairo. The set-up of the hotel is magnificent with lovely open areas, a golf course, spa, several swimming pools and restaurants. The pools are manned by life guards which is good if one... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
14 May 2013

Dear valued guest, We appreciate your time you have taken on post this review which will indeed help other travelers to make an informed choice on their accommodation when in Cairo. In refrence to your comments, now we are undergoing a process of soft refurbishment to all our rooms, many phases of the project are done and we are progressing... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 11 May 2013

I stayed here for two nights while on business in Cairo. It is a beautiful hotel and the staff could not be more helpful. I was given a room facing the highway and hardly slept due to the noise. Egyptians like to use their car horns, particularly lorry drivers! The next morning I asked to be moved and my request... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
13 May 2013

Dear Valued guest, It is our absolute pleasure to receive such a positive comment about our hotel! We aim to provide our guests genuine hospitality with good and comfortable hotel rooms so that you can make the most of your time. I trust you will rejoin us back soon, meanwhile please feel free to contact me if I can be... More

Aberdeen
1 review
4 of 5 stars Reviewed 9 May 2013

A friend and I stayed at the JW Marriott, Cairo for a few days at the end of April. The hotel was very clean, the grounds and gardens were very well kept (although the the balcony plant troughs were past their best and had been used as ashtrays by previous guests, which was a wee bit inconsiderate to staff and/or... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
16 May 2013

Dear valued guest, It is our absolute pleasure to receive such a positive comment about our services! We aim to provide our guests genuine hospitality with good and comfortable hotel rooms so that you can make the most of your time. I trust you will rejoin us back soon, meanwhile please feel free to contact me if you need any... More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 May 2013

Having stayed many times in this Hotel it was once again nice to come back. The staff are very good and attentive, their service can not usually be faulted. Try the steak it is some of the best I have tasted, the rooms are getting a little old but still in good condition, if you are a business traveller and... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
12 May 2013

Dear valued guest, Thank you very much for your lovely feedback regarding the hotel and the team. I am glad you had an enjoyable stay with us and I am looking forward to welcoming you back to the JW Marriott Cairo Hotel in the near future. Kind regards Ali Ahmed Director of Rooms Operations More

Durban, South Africa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

Beautiful hotel, extremely comfortable, excellent amenities. Good food and great service. Extremely friendly staff. Beautiful setting, lovely, large lounge area in reception (where you can also have snacks/coffee etc), well laid out eating area. Room is exceptionally comfortable, peaceful and quiet, was able to sleep well, bed very comfortable. A wonderful stay, highly recommended hotel.

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
12 May 2013

Dear Valued guest, Thank you for your kind review of the JW Marriott Hotel Cairo. I was very pleased to read such positive comments about our staff & the service provided and I will certainly pass your positive feedback to the team. Our aim is to make sure that all our guests have the most enjoyable stay and I am... More

Ardsley on Hudson, NY
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2013

very friendly staff, great health club facilities etc. Very secure (like airport) i.e security down road to get in with dogs and search under car, metal detectors etc coming in ( it was afterall a Marriott in Islamabad, I believe, that was bombed and it is an AMerican or Western Icon target) but don't let tat deter you if you... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
12 May 2013

Dear valued guest, Thank you for your kind review of the JW Marriott Cairo I am glad that you liked the hotel and the team and I would be delighted to welcome you back next time in the near future. Should I be of any assistance, please feel free to contact me. Kind regards Ali Ahmed Director of Rooms Operations... More

Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Well we had gone there for business trip. The facilities are awesome. The wave pool and water park was excellent. Service is excellent. The only problem is far from the city. Kids can enjoy the most. Good space and building is architected well. If you are looking for food the only near by is a store next to petrol bunk.

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Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 May 2013 via mobile

Close to airport. Rooms were spacious but very old school. Internet connection was very slow in room. Breakfast was disappointing and not included in room rate even though was on a corporate rate of usd250+. Would have expected better service and amenities for this price in Cairo.

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
7 May 2013

Dear Valued guest, Thank you for staying at the JW Marriott Cairo and even more for your feedback. It is disappointing to read that you do not find the experience up to your expectation. I have read with concern that your experience at the Breakfast was not as good as we would have wanted it to be. Usually we get... More

Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 28 April 2013

What can I say? Stayed four times in this paradise in Cairo! Can't describe the hospitality..its beyond amazing...the concierge Joseph is so friendly and alwaysvery helpful, he is always willing to assist you. John one of the bell boys is such a hard working sweet haert ( never excepted a tip...why no you are my friends), shayed the supervisor of... More

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caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review
30 April 2013

Dear Valued guest, Wow, Thank you for such wonderful comments about our hotel and staff. Your kind review is very much appreciated, I will be sure to pass you compliments to our colleagues whose contribution is at the heart of our business. I eagerly hope we will have an opportunity to welcome you back to the JW Marriott Cairo soon.... More

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Hotel Summarization (Beta)

What travellers say

  • Golf course(14)
  • Very good(8)
  • Very nice(7)
  • Free shuttle(7)
  • Italian restaurant(6)
  • Pool area(4)
  • Great Place(3)
  • Really nice(3)

Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11757, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Cairo
#9 Luxury Hotels in Cairo
#11 Family Hotels in Cairo
Price Range: £££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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JW Marriott Hotel Cairo
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