I've stayed in the Club Intercontinental for > 1 month and had the greatest hotel experience in my life. I couldn't find a single improvement point. Everything was amazing, starting from services, place, room everything. Highly recommended.

I stayed 6 nights in the Intercontinental Citystars Cairo and I had everything from airport pick service and the driver give me my room key. The room servicing, food in both the executive lounge and cafes was excellent. Overall service was excellent. The staff were very attentive and courteous and nothing was any bother to them. I certainly will be... More

The Intercontinental in Heliopolis is a lovely hotel with superb, smooth services. I was met at the airport by a driver who was courteous, professional, and thoughtful. The car was comfortable and clean and his driving calm and steady in crazy Cairene traffic. As I arrived at the hotel door, the doorman handed me my key and other information and... More

We looked forward to this hotel but in truth it was a let down after coming in from the heat it's looked beautful but we had to walk to the back of the hotel and go up some steps not good when you have someone with bad legs and bad back the room was average not what you would except... More

Spent a couple of nights there for work, although I was booked a room in the main hotel I was given a large room in the Residence. The room was lovely and clean, spacious and the free Wi-fi was great although was dropping on and off one night. My room was facing the street over the entrance of the Residence... More

Lower your expectation when it comes to food, three people for 1700 EGP, for average quality food, but location is good since you avoid traffic from / to airport, btw meet and assist service is useless

We've been here before as a family. This time we had a one night getaway so our family can swim and use the pool. It was very comfortable. As Platinum Priority Club members, we got an automatic upgrade to a deluxe room, and it was very nice indeed. The quality is amazing. The carpeting, bedding, upholstery, wood, ceramic, marble, design,... More

I always like the style of Intercontinental hotels, but this is one of the best that I've stayed at. Staff (with only one exception) combine being friendly and courteous in a polished manner and seemed able to remember a guest's name subsequently after any short interaction. The architecture and decor are both impressive and refined, and the wide range of... More

RESTAURANTS – ACTION (For Hotel): It is beyond dishonest, if not unscrupulous and unethical to cheat people in a restaurant. It takes excessive gall to post an attractive picture of a “Signature Dish” for Ostrich on the front cover of a 5-star restaurant and then serve hot dogs. This is a fact – Hot dogs. There was also some form... More