This hotel (??) is a major scam. The rooms are pretty basic and had cockroaches. Bathrooms are primitive and one extra decent gesture by the staff is meant to make you feel obligated to them. The guy who arranges tours for them is called Metallica and all the information that he gave us was an absolute lie. He made attempts... more

I had a great time here, they were very helpful in planning my time in Cairo and then helping in arranging my travel to Luxor, Aswan and Dahab. Excellent place. (Russell - England) more

I understand New Palace is under new management, perhaps that's why it wasn't what I'd been led to expect by friends who'd stayed there the previous year. I do not want to be unkind so will just write as I found the place. This is really a hostel trying to be a hotel - one guy introduced himself as "Head... more

My friend and I stayed at New Palace while looking for an apartment for the summer. The staff was super helpful. Reda and Makmoud are awesome. When we got violently ill (NOT from anything we ate at New Palace), the staff sent hot lemon water to our room. Also, when my friend's wallet fell out of her purse onto the... more

I have to say, we were happy to have a clean double room and a balcony. Ok, breakfast was really not something, but you have to know, almost nowhere in hostel's in Cairo you will not get a decent breakfast like we are used to have at home. Also food outside is so cheap, we never had any coments.. Coffe... more

Having travelled considerably and stayed in many budget rooms..Im afraid I have to say that I wouldn't be visiting the new palace again and would hesitate to recommend it to fellow travellers for the following reasons: - Welcome was abrupt and no assistance was offered with cases. - Breakfast was VERY basic (3 rolls and jam) and served from a... more

Personnel très sympa, terrasse accueillante, chambres propres, climatisation un peu bruyante et vétuste quand même. Trés bien situé au coeur... more

Alles sehr schmutzig und herunter gekommen. Aufdringliches Personal. Taxidienst vom Flughafen wollte doppelt bezahlt werden. Haben in der Nähe zum... more

Die Leute im Hotel waren sehr freundlich und sprachen gutes Englisch. Sie haben uns bei allem geholfen und haben unsere... more