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Fairmont Towers Heliopolis

5.0 of 5
El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Hotel amenities
Fairmont Towers Heliopolis
Ranked #11 of 126 hotels in Cairo
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224 reviews from our community

Traveller rating
    137
    56
    18
    9
    4
See reviews for
Families
22
 
Couples
57
 
Solo
19
 
Business
97
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edinburgh
Top Contributor
98 reviews 98 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 11 May 2013

Fairmont Towers is only a 10 minute shuttle ride from Cairo airport, which for those familiar with Cairo, is a very short journey. The accomodation is to a reasonable standard, but don't expect the quality of a Dubai or Muscat hotel. The rooms are very clean, but in some places looking a little tired. There are numerous restaurants within the... More

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Cairo, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

During my initial expatriation phase, stayed four months in this top quality premises, a mere 10 minutes drive from CAI's International Airport. Enjoying President's Club privileges, I really hit the Jackpot. Without exception, staff was extremely helpful, friendly and committed to go for that extra effort and make you feel like at home. After such a long period however, variety... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013 via mobile

All was nearly excellent except for that malfunction at the room's toilet flush which caused water leakage and consequently has wasted like 2 hours of my one night getaway stay; as the maintainance team has not correctly dealt with the situation. However the food was superb at breakfast, lunch and dinner. Snacks lounge is simply awesome. Pool is outstanding, room's... More

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See 6 more reviews by AlySotouhy for Cairo
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review
8 May 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above kind review. We are so glad to know that you’ve enjoyed your stay and that you liked our rooms and amenities. We are also delighted to learn that you like our pool; we hope you’ve had the time to enjoy it. Regarding... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 27 April 2013

Overall experience: Good. I stayed there twice, I went for the all inclusive deal which is a bit pricy, but worth it. It includes room and all meals, including bars and room service, anytime, any size but no alcohol, sheesha or Massage. The staff are extremely helpful and nice. In all there are about 10 restaurants int he hotel, I... More

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Belgium
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 20 April 2013

It is a five star hotel so you expect to get the full deal. Well, things started very well. Knowing what traffic means in Cairo, i was happy to be in the hotel within 15' from the airport. So in terms of location if you're in the city for business purposes, that's a plus (there are convenient meeting rooms). Reception... More

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FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review
22 April 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank your review. We are glad to know that you've enjoyed your stay at our hotel and that you enjoyed our spacious rooms and liked our staff. Regarding your concerns, please note that it has been taken into consideration by the hotel management. We apologize for any inconvenience that... More

Cairo, Egypt
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 20 April 2013

I found the Fairmont Towers overall, very good. I will lay out the pros and cons and let you decide for yourself. The hotel is new and modern. There are 2 hotels on the same property. The Fairmont Heliopolis is an older (80s?) hotel. I'm told rooms are basic, small and just ok. The Fairmont Towers are much nicer and... More

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See 2 more reviews by PatrickErvin for Cairo
Dubai
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 19 April 2013 via mobile

Ive stayed here on business three times the year. As a business hotel I like it as the rooms are comfortable and predictable. If you are in the Presidents Club wifi is free which us good and the dining options in the hotel are good. Allow of this is let down by the breakfast. The buffet is unattractive and tired.... More

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FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review
22 April 2013

Thank you very much for your above review. We are glad to know that you've enjoyed your stay at our hotel. Regarding your concern about the breakfast, please note that it has been taken into consideration by the hotel management. We apologize for any inconvenience that might have happened. We look forward to welcoming you back soon at Fairmont Heliopolis... More

Lucerne
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 April 2013

A nice hotel with friendly staff. My room was facing the lobby/restaurant area and as it was only on the second floor i had to keep the window curtains closed. This made the room feel a bit small and dark. Apart from that, hotel rooms are modern and feature a large bed with a sitting area and desk. The bathroom... More

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Riyadh, Saudi Arabia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 April 2013

We have just stayed here for a couple of nights when visiting Cairo. The hotel is beautiful, food wonderful and the beds so so comfortable. The staff were very helpful but some were a little standoffish and very formal. The only downside was that when the rooms were cleaned, the used cups were left unclean even though the rest of... More

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FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review
22 April 2013

Thank you very much for your review. We are so happy to know that you’ve liked your stay and that you enjoyed our cuisines. We look forward to welcoming you back soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Warm Regards. Yara Atlam Internet Marketing... More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 April 2013

The fairmont towers turned out to be an excellent hotel with world class facilities under one roof and more than 16 restaurants!! Especially the Mexican restaurant...a must try! The hotel has two massive swimming pools (open air) and facilities like tennis and squash to de-stress after a long working day! Another benefit - 10 minutes from the airport!

Was this review helpful? Yes
FairmontTowers, Manager at Fairmont Towers Heliopolis, responded to this review
22 April 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you for your above kind words. We are delighted to learn that you’ve enjoyed your stay, our hotel facilities and Maria’s our Mexican restaurant. At Fairmont Heliopolis & Towers we always aim to turn our guests moments into special memories. We look forward to welcoming you back soon... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(12)
  • Pool area(4)
  • Spacious clean(3)

Additional Information about Fairmont Towers Heliopolis

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Business Hotels in Cairo
#10 Luxury Hotels in Cairo
#11 Romantic Hotels in Cairo
#18 Family Hotels in Cairo
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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Fairmont Towers Heliopolis
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