Simply put IC need to close this place down and start again; if you have the choice avoid it. If IC choose to close and refurbish they should use the time to train the staff by taking them to Singapore or Thailand so that they can learn about customer service rather than open palm begging for undeserved tips. My stay... more

Stayed at this hotel for three nights as part of a group tour. The room was large enough, with a TV, a table and chairs, and a large closet. I'm giving the hotel four stars although I feel the room could have been kept cleaner. The breakfast and dinner buffets, which were included in the tour, contained a good variety... more

I was with a chruch group, we came to Egypt following a tour of Israel. This was a wonderful way to end our trip. The room was large and clean. The bathroom was also clean and modern. the food was so/so as we had been told to avoid any fresh food but the salads did look good. Breakfast was especially... more

Nice and neat Hotel. Pretty near the Pyramids. Beautiful poolside rooms and romantic setting for the dinner by the pool: ) The rooms are good and hygienic. Excellent food. The shops in the hotel sells some curios which are rare and good quality. If you can’t walk too long better to request a room near to the reception-Since the rooms... more

I stayed at here for a total of three nights in May and at first, my friends and I were bowled over when we entered - the lobby, decor, swimming pool and grounds are beautiful. But once you step into the rooms, it's a different matter entirely. The rooms were musty and dusty, and the shower heating didn't really work... more

The hotel is good and it is well maintianed, it has great ammenities during the afternoon, could be better but very acceptable, the breakfast was very good. the location is super close to the pyramds I like the stay. more

Overview: Stayed in IC Pyramids with my wife for 3 nights after a Nile cruise. It's a spacious resort with a HUGE pool (it's best feature), the room was ok (no cleaning problems) but the food and beverage was not so good (maybe I just got unlucky, but a lemon/mint juice cost me dearly in the last evening, for I... more

My husband and I checked in on our first night in Cairo, The façade of the hotel is dull and doesn’t have that hotel look about it, Inside the lobby the reception area was piled high with boxes, had a bulky ugly looking photo copier in plain view and the air conditioning ducts on the ceilings were black with dust.... more

Stayed for 3 nights at this hotel prior to our Nile cruise. Hayes and Jarvis Reps were excellent. Hotel was fine. Had good meals in the Lebanese and BBQ restaurant and buffet breafast each day. Helpful friendly staff and very good food. No tummy upsets. Hotel is not near anything but the hotel driver took us out shopping and we... more