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Tribe Hotel

Limuru Road The Village Market, Gigiri, Nairobi 00621 Kenya
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Traveller (759)
Room & Suite (177)
Videos (3)
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About

#21 of 242 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Tribe, a proud member of design hotels, takes hospitality back to its essence. Back to the nomadic days when weary travelers were greeted with sincerity, invited to feast and exchange stories, and rest in the comforts of home… a very comfortable home. The Hotel welcomes guests to a luxurious experience. The hotel maintains a benchmark of excellence in every aspect of its offerings. The guestrooms and suites excite and soothe at the same time – the colours mix with natural stone and wood, stainless steel and glass features blend with rustic metal and handmade wooden furniture, world-class amenities and new age technology seamlessly complement local fabrics and artifacts. Jiko, the signature restaurant inspired by African cuisine is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. Jiko authentically uplifts its inspirations while offering guests the delights of whimsy and fantasy through a playful approach to presentation
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Bowling offsite
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Trendy
Green
Languages Spoken
English, French, Spanish
Hotel links
1,806Review15Q+A100Room tips

Reviews
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Traveller rating
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Ivan A wrote a review Yesterday
1 contribution
Outstanding experience at The Tribe Hotel. Super friendly staff, comfortable rooms, great restaurant and atmosphere. Amazing breakfast and executive lounge meals. I would like to thank Valentine, Leah, Charles and Francis for their hospitality. Will return.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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fabtrips4us wrote a review Mar 2022
Hiawatha, Iowa37 contributions36 helpful votes
Hotel's Favourite
This hotel continues to be a favorite. The staff is phenomenal. Cornelius helped with getting PCR tests and so much more. Samora helped with a medical clinic visit for another reason. Eric and Chris were awesome drivers! Jacinta helped getting us some airport special accommodations. Staff is the best. The hotel is doing some pool renovation, but it didn't interfere with our plans. Love this hotel. Food excellent.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 8 Apr 2022
We thank you for being a repeat guest with us and taking the time to share about your wonderful experience with us. Hope you had a safe Trip back. Team Tribe looks forward to welcoming you back when your travels bring you back to Kenya.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara Renae B wrote a review 17 Mar
1 contribution
+1
From the moment I was greeted at the front desk at 11pm to the time of my checkout 8 days later…. A feeling of comfort,serenity, awe, relaxation and tranquility. I applaud the chef for the most delicious meals, the spa for the best massages, the front desk staff for the never ending smiles and helpfulness in planning my daily adventures. My daily outings were transformative. The Safari was life changing. ( Thank you James!) I especially bonded with Ivy, my driver . The stories we exchanged and the laughter we shared will live in my heart forever. You helped me feel a sisterhood at my new home away from home. Thank you TRIBE and Ivy!!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: For tipping with USD…the banks reject ‘old’ bills. Bring bills no older than 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steve E wrote a review 15 Mar
Saltburn-by-the-Sea, United Kingdom4 contributions
This was my first visit ever to Kenya to be with my daughter who now lives in Nairobi. My daughter took me for lunch to Tribe Hotel on Sunday 3rd March 2024 and what a fabulous atmosphere in the dinning room. Our waitress Catherine looked after both of us superbly well. She had a fantastic personality and provided us with a wonderful service through out the afternoon. The good was excellent and I look forward to another meal at this beautiful hotel on my next visit to Nairobi. Regards Steve Evans 15/3/24
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joyce2601 wrote a review 10 Mar
New York City, New York1 contribution
I used to be a big fan of this hotel since 2018. Something has changed on quality. New rooms are decent. Management not so! I sent two emails to manager to report issues with my room and sent three messages through his staff. No response from him! Please bring back the old quality to your renovated property. More training is needed for staff.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
Thank you for your Feedback Joyce. I look forward to speaking with you regarding your concerns and making it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Njerijulie wrote a review 10 Mar
2 contributions1 helpful vote
Hospitality at it's best. I had one of the best relaxed days of my life. I booked a staycation and it was worth every coin. The rooms, the food and i cannot forget about the lovely staff that you have, so warm and Kind-hearted I didn't want to go back home. Thanks so much Tribe. Shout out to Muchina and Barack for the purest smiles and welcome. I will be back
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
Dear Sam, Thank you for compliments. We are pleased to read you had a hospitable stay with us during your staycation. It was our pleasure to help you unwind and reset. I will be sure to recognize Muchina and Baraka. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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katherine r wrote a review 9 Mar
London, United Kingdom2 contributions1 helpful vote
I had a wonderful stay, all of the staff were super friendly and helpful, especially in the exec lounge and Cornelius who helped with my travel. It’s right next to Village Mall with lots of shopping and dining options. A great property all round.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
We are pleased to read you had a wonderful stay with us and our team hosted you with our warm welcome. Thank you for allowing us to host and see you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin Y wrote a review 1 Mar
1 contribution
The accommodations were excellent: modern, comfortable and with interesting decor. I enjoyed the breakfasts near the pool. But best of all was the staff, always friendly and helpful. Special shout out to Tony, who was never without a smile and a kind word.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
Thank you for sharing your feedback regarding your excellent accommodation at Tribe. It was our teams pleasure to share out kind hospitality. I will be sure to recognize Tony for his positive attitude.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tune wrote a review 1 Mar
21 contributions6 helpful votes
Hello, I booked the Hilton Kwetu in September (paid in full non refundable). In Dec, I received and email stating that the hotel was not open and I would be transferred to another hotel (Tribe). I booked three rooms, and confirmations were sent to me regarding this. Upon arrival there was confusion regarding whether my reservation was paid for which to my knowledge it was since it was deducted from my account months prior. To make sure I was not charged twice, I opened up a ticket with Hilton to get a receipt. The numbers listed online did not get me to a person so it was quite difficult. In the meantime, Tribe locked our rooms three times. After returning from an activity later I went to the front desk to clear everything up. I ran through all of my confirmations/app several times with the staff regarding pricing. (I sent these items 3 times prior via the requests of the staff members). After doing math, and them calling their Hilton contact on several occasions, we agreed upon the rate that I confirmed prior to the transfer and I paid with my card. One of the rooms added on an additional day for their stay, signed a contract regarding the rate, and paid for the additional night. Later that day, she was stopped in the lobby and asked to pay again even though she had a receipt for that transaction with Barbara. I was called that morning and told that I needed to pay for an extra day when my confirmation already included 4 days. I had to go to the front desk and make sure that was cleared up. They locked us out of our rooms again, and we had to get them to re-add access. Upon checkout, an additional $55 was on the folio, with no notes next to it. I asked what the charge was for and the manager could not confirm where it came from. After 30 minutes of him trying to figure out the origin of the charge it was removed. The entire experience was the worst billing exchange I have ever encountered. Unacceptable billing behaviors, and terrible quality control.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
Thank you for your Feedback. I look forward to speaking with you regarding your concerns and making it right. Kindly reach out to me at gm@tribehotel-kenya.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard A wrote a review 1 Mar
2 contributions2 helpful votes
It’s not about how you start a relationship, but rather how you finish one. Even though our stay started off a bit rocky, it ended VERY, VERY, VERY well. In fact, we would stay there in a heartbeat for three reasons: 1. The location was convenient. Being close to the mall offered the opportunity to take advantage of the wide variety of shops, stores, eateries, and markets. 2. Being a Marriott Bonvoy has great benefits for accruing points. And their included Happy Hour drinks and food for Bonvoy members was an excellent value-add really. 3. The people, people, people….did I say people? From the reception team to the night manager to the security, bell hop, housekeeping, waiter, driver, and even the spa teams, everyone was concerned about and committed to our satisfaction, especially because we were in Nairobi purely for medical reasons. Bonus: the team was also intentional about helping me pick up some Kiswahili (and even Sheng) bcuz they could tell I really wanted to learn their languages. So, ASANTE SANA SANA SANA to Norah, Alloys, Issa, Mansura, Teresia, Jackline, Valentine, Virginia, Jane, Leah, Barbra, Francis, Blair, Edga, Sherline, Bonareri, and Alex!!!! Mungu aku Bariki you all…until next time🤗☀️🙏🏾!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mike Mwangi, General Manager at Tribe Hotel
Responded 1 week ago
It was our teams pleasure connecting with you and sharing some of our vibrant culture. Thank you for you kind compliments regarding your excellent stay at Tribe. Thank you for recognizing the exemplarily team Norah, Alloys, Issa, Mansura, Teresia, Jackline, Valentine, Virginia, Jane, Leah, Barbra, Francis, Blair, Edga, Sherline, Bonareri, and Alex. We look forward to welcoming you back and God bless.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£236 - £295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tribe the village market hotel
LOCATION
KenyaNairobiHighridge
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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TRIBE HOTEL - Updated 2024 Reviews (Nairobi, Kenya)

Frequently Asked Questions about Tribe Hotel
Which popular attractions are close to Tribe Hotel?
Nearby attractions include Village Market (0.2 miles), Rosslyn Riviera Mall (0.4 miles), and Gigiri Lifestyle (0.4 miles).
What are some of the property amenities at Tribe Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Tribe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tribe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Tribe Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Tribe Hotel?
Conveniently located restaurants include CJ's - Village Market, Jiko, and Hero Restaurant.
Are there opportunities to exercise at Tribe Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Tribe Hotel have airport transportation?
Yes, Tribe Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tribe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Tribe Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tribe Hotel?
The staff speaks multiple languages, including English, Spanish, and French.