I stayed at the Jacaranda in May of this year with out tour group Saga on our first night .Its a lovely hotel and the staff couldn,t do more for you. the rooms and food were excellent, One of our group was taken ill the last few days of out tour and after being in hospital was taken back to... more

The Jacaranda is a comfortable hotel, with excellent service and a very pleasant restaurant, but it is plagued by a disco across the road which continues - very loudly - until 4am at night. The hotel is across the road from the Sarin Centre shopping mall, which is very convenient. There is a free shuttle bus to & from Nairobi,... more

In general terms the hotel rooms and restaurant are ok and the day receptionists were fairly efficient and friendly. However, there is an open air bar right in front of the building (owned by the same hotel) which plays live music, very loudly, until around 4.00 am, not great if you are a light sleeper and have an early start... more

Staid in this hotel over the yrs but this time round was not a plesant stay.The receptionist were rude,n acted like they dint want to be botherd.Came late after going out few times n found all receptionists sleeping n coverd up n had to knock to be opened for. The service at the res was horrible,1st night oderd for meal... more

We stayed here for one night before embarking on our safari. The reception area is very nicely done with a high ceiling and comfy chairs. Our room was clean and comfortable - my only criticism would be that the vents above the door and in the bathroom let in insects and noise. We were left two bottles of water in... more

We are a military family traveling a lot, we weren't impressed at all, with the location of the hotel, rooms and personnel conduct. We are fairly young, (27/29) I do suggest young people to go somewhere else; in the hotel there was a lot of family with kids and there wasn't too much to do a night. We had to... more

We stayed in this hotel for 2 nights in July, one night either side of our safari and thought it was a lovely comfortable hotel. The meals were very good, including the buffet breakfast, lunch at the pool side and dinner in the safari restaurant and the staff were friendly and helpful. Across the road is the shopping centre -... more

An over night stay on our way to Safari, Hotel is dated, comfortable and a good introduction to the fantastic service of all the otyer hotels we stayed at, a good eat all you can buffet for the dinner and breakfast we had. Overall a good clean bed in a comfortable city hotel more

This hotel was not bad, but there was nothing great about it either. About middle of the road for African hotels. more