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Nairobi Safari Club


Nairobi Safari Club
Hotel class 3 of 5
Koinange Street & University Way, Nairobi 43564, Kenya
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Traveller Reviews

[ Date ] [ Rating ]
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5 of 5 stars
Bedfordshire
30 Jun 2009 New

We stayed here for 2 nights at the start of our safari. The room was large clean & comfortable. The food was very good and the staff were very friendly and helpful. This hotel is a good base for the start of a safari or for seeing the rest of Nairobi. The Sheldrick elephant orphenage is not far & worth... more

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4 of 5 stars
York
26 May 2009

+ve Huge rooms Great staff Food is pretty good (try the pizzas!) Great location for central Nairobi Good value for an African hotel -ve Generally in need of a revamp towels and pillows are appalling more

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5 of 5 stars
Sydney
26 Apr 2009

We stayed at a number of holels in Nairobi as the hub of our African trip. This undoubtly had the best rooms, fantastic Buffet , helpful staff and great location. Booked through our african tour company more

Management response from
antuf, General manager

Thank you very much for your honest comments.

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2 of 5 stars
Oxford
14 Mar 2009
1/1 found this review helpful

While the room was reasonable the rest of the hotel was awful. This is classed as a 5 star hotel, the food does not come close to a 'little chef' , the table cloths are permamently stained and dirty, the gift shop charges extortionate prices - 200 shilings for a mars bar - 75 shillings in the local shop. Swimming... more

Management response from
antuf, Manager

It is amazing that we have to get badly rated because of the price of a Mars bar. Please consider our overhead expenses compared to a little kiosk. Regarding the garden surroundings, please remember that you were in a City Hotel. I do not want to say anything about the other comments because the rest of the honest reviews prove...

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4 of 5 stars
nairobi
26 Nov 2008

very good conferencing facilities... -- safe parking -- good location -- staff were polite and helpful -- conference room pleasant and clean -- overhead projector /sound quality etc was good -- seating arrangements very accommodating --delicious bitings and they served earl grey tea!(which in kenya is a treat) -- toilets clean -- pool luncheon was lovely (fish was delicious and... more

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3 of 5 stars
Clovis, CA
23 Nov 2008
1/1 found this review helpful

We were thrilled to see the elegance of the lobby and even more thrilled to see the tray of tangerine juice we were served upon our arrival. While the hotel appears to have been built and decorated in the late 70’s/early 80's, everything was clean and well-maintained. Our room was a suite and it was nice to have two separate... more

I liked it
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4 of 5 stars
Shropshire, England
22 Sep 2008
1/1 found this review helpful

Some of the negative reviews here perplex me. I just spent seven nights in the Safari Club on a business trip. My room was NOT dirty. The food wasn't bad -- not wonderful, but not bad, although if you want a burger like they used to be before MacDonalds perverted the idea, eat one here, They're great. The Black Forest... more

Management response from
antuf, General Manager

Thank you very much. I have forwarded your comments to the staff who really try hard to keep our guests happy and your review is like a pat on the back.

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1 of 5 stars
san francisco, ca
18 Aug 2008

This was the worst hotel I've every stayed at. The rooms haven't been updated since the 70's and everything in my room was dirty, dingy, and falling apart. It felt more like 'camping' than a hotel. My poor brother got TERRIBLE food poisoning from the restaurant. The lobby was deceiving when we arrived because it was really nice and then... more

Management response from
antuf, General Manager

My goodness, you must have really had a bad time in Kenya because your allegations are completely false (read other reviews). It is common for all hotels to receive guests who do nothing but complain about everything. We are happy that you have decided not to come back because you do not deserve our services which are appreciated by thousands...

Good value
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4 of 5 stars
Thousand Oaks, California
5 Aug 2008
1/1 found this review helpful

I normally stay at the Safari Club when I come through Nairobi whether I am staying in town for a single night or several days. The staff are all very friendly and professional. It helps that I've stayed here now often enough that they all pretty much know me. The hotel is undergoing a top to bottom refit with new... more

Management response from
antuf, General Manager

Thank you for your honest comments. It is greatly appreciated.

Spacious
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3 of 5 stars
Norfolk
1 Apr 2008
3/3 found this review helpful

We stayed at this hotel for one night at the beginning of March. I found the hotel as I expected for the age of the building and country. Our room was on the 11th floor and overlooked University Drive. We arrived at 9:30pm at night and left at 8:30am the next morning, so I suppose it wouldn't be wise to... more

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Nairobi Safari Club Address

Koinange Street & University Way, Nairobi 43564, Kenya