We decided to stay at the hotel for a night before continuing our trip on the following day. The whole ambiance of the hotel was very inviting and exuded quality/Class. We walked into the hotel at night with no prior booking and the staff was very accommodating. I would like to recognize JAMES who was the receptionist assisting us. He... More

Stayed here during a 24-hour stopover in Nairobi and was quite disappointed. The hotel was advertised as a 5 star and my room as a suite but what I found when I opened the door was an old and smelly room. The level of cleanliness and decor are those of a 2 star hotel, but I could give the third... More

We stayed here for 2 nights in dec 2012. This is advertised as 5 star hotel, but I would not even rate it at a 2 star hotel . The rooms were terrible. It is a very old hotel, and hasn't been maintained at all. The rooms were poorly furnished . The tv that was in the room must have... More

a safe and acceptable base for a 1 night stay in Nairobi, but tired, not clean, and with infdifferent service. on check in our driver had to remonstrate to get some service, and breakfast was slow. the furnishings are tired and the room was not clean

The hotel is worn down. I stayed in two rooms - in the first the curtains were not closing and the fridge was not working, in the second one, the A/C was not working well. The pool and fitness centre are ok though. Location is very central. The bill for conference facilities was wrong - extra items were charged. Staff... More

Stayed here with my husband for 1 night only, so i had no time to see the pool and the fitness center. The hotel is located in the city center which is great and there's a mall nearby and several restaurants, but don't walk around alone at night, only if you're accompanied. Rooms are large and clean, but a bit... More

Good hotel value for money. Good for conferencing. I like the food service as well as the hospitality of the staff. Its not a new hotel and a little bit of renovation can help keep up with the modern world. The best all ensuite hotel

I'm a bit torn between the three and the four stars for this place. It is a neat hotel and the rooms are huge. Perhaps it is a matter of personal taste: though everything is kept up well, it is a bit oldfashioned to my taste, I could do with a bit less formality and thick carpet! Though the rooms... More

Our family found this hotel very safe, caring and warmly welcoming. We stayed twice, the second time for only one night. The room on the first occasion was superior to the second, but most acceptable. The location is perfect for walking to the market during daylight hours. The concieges were most helpful. And the breakfast buffet, included in the price,... More