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Sanctuary Olonana

C14, Keekorok, Masai Mara National Reserve, Kenya
Hotel amenities
Sanctuary Olonana
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121 reviews from our community

Traveller rating
    109
    9
    1
    0
    2
See reviews for
Families
35
 
Couples
51
 
Solo
7
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Wisconsin
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 20 April 2013

O(for outstanding)lonana Tented Camp, located on the Mara River, is a "small luxurious camp with stunning river views". The river was so high and rushing that it upset the Hippos and babies, who loudly protested! We watched and heard them all night. I think it was my favorite place to stay on the safari. The food and detail of everything... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
24 April 2013

Dear Guest, Thank you so mch for this lovely review, much appreciated! We are so happy that you enjoyed your stay with us.Thank you for your kind comments about the food and especially the staff, they absolutely loved hosting you. We look forward to welcoming you back one day soon. You can follow all the latest news from Sanctuary Retreats... More

Big Sky, MT
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

Last month we spent a week at Olonana on the Masa Mara in Kenya. The lodge was outstanding, the food excellent, and the equipment in good condition. The most impressive part of the trip, other then the wildlife drives, was the operation led by Mr. King. He and his staff (Mr. Nixon, Phillip, Ambrose, and Kristine) made us feel at... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
18 April 2013

Dear Guest, Thank you for this lovely review,much appreciated! We are absolutely thrilled that your experience with us was such a positive one. We shared your feedback with King and the team, they loved hosting you and are very happy that you enjoyed your stay. Thanks once again and we look forward to welcoming you back one day soon. You... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 April 2013

I pretty much agree with the reviews already written on here, we had a fabulous couple of days, very attentive staff, food standard and quality was of a very high standard, the tents were well equipped and it was a bit cool in the evening and the hot water bottle in the bed was a lovely touch. We wanted for... More

Was this review helpful? Yes 2
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
9 April 2013

Dear Sharon, Thanks you so much for the lovely review. Delighted that you and your family had such a fabulous time with us. We shared you feedback with the rest of the team, they were thrilled with your comments. Awesome that you planning to come back,we looking forward to seeing you again. You can follow all the latest news from... More

Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 January 2013

A friend recommended Sanctuary Olonana to us, and we learned firsthand that Maurice and the friendly team at Sanctuary Olonana run a first-class establishment with excellent service. We stayed in two tents during our stay: one night in the standard tent, which was quite nice; and two nights in a honeymoon tent which can only be described as exceptional. Very... More

Was this review helpful? Yes 2
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
5 February 2013

Dear CTB78 Thank you so much for taking the time to share your experience at Sanctuary Olonana on Tripadvisor. We are definitely pleased about your friends recommendation and even more pleased that you decided to stay with us. Maurice and the rest of the team were delighted to learn that you appreciated their efforts.We are very glad that you enjoyed... More

New Braunfels, Texas
Top Contributor
109 reviews 109 reviews
38 hotel reviews
Reviews in 60 cities Reviews in 60 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 9 January 2013

All of the previous reviews are pretty much spot on as far as the hotel being beautiful, the staff gracious, the roaring rapids and the rejuvenating spa by the river. We had a wonderful time during our short visit, but I would have given it an excellent rating had our particular room been cleaned more thoroughly. We were really the... More

Was this review helpful? Yes 1
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
14 January 2013

Dear Guest, Thank you very much for taking the time to post a review on TripAdvisor. We are happy to hear that overall you had a great experience, however we would like to apologise for the substandard housekeeping, rest assured this has been discussed with the team.We are actively working to improve our standards and your feedback has proved valuable.... More

1 review
5 of 5 stars Reviewed 27 December 2012 via mobile

We were in Sanctuary Olanana between 21 th and 25 th December 2012. We had amazing holiday with great hospitality and service. if you go Masai Mara you can stay in Sanctuary Olonana Camp. it is amazing. Location is very good, camp is very nature. We have seen manykind of wild animals and very nice lands. Manager Maurice, quide Duncan,... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
14 January 2013

Dear Guest, Thank you for taking the time to post this lovely review. We are delighted that you had an amazing holiday with us. Thank you for your kind comments regarding the "great hospitality and service" and the "very good location" of our camp.We have passed on your comments to Maurice, Duncan, Philp and Big John, who were very pleased... More

Pune,India
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 December 2012

Words seem insufficient for my experience at the Sanctuary Retreats !! This was my first experience in the wild and was completely worth it ! We spent 4 nights here, with the best intuitive service and excellent Gourmet food! Rosemary (based in Nairobi) assisted us with all the booking, picked us up at the Nairobi airport and drove us to... More

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SanctuaryRetreats_2, Sanctuary Management at Sanctuary Olonana, responded to this review
7 December 2012

Dear Guest, Thank you for sharing your feedback on TripAdvisor following your recent stay with us at Sanctuary Olonana. We do appreciate your kind comments with regards to the welcome you received, the chef, your wake-up tea and cookies and your meals. We will definitely pass your comments onto Rosemary, Lucas and the rest of the team who will be... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 1 December 2012

I thought I had died and gone to heaven when I arrived at Olonana. Greeted with a pan-flute-playing Maasai, a tropical drink, several staff and a chorus of noisy hippos playing in the river below, it was a magical arrival and the entire experience for the next three days continued in the same way. Exquisite food, exceptional service, awesome setting,... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
4 December 2012

Dear Guest, Thank you very much for taking the time to post this wonderful a review on TripAdvisor. We are very pleased about your lovely comments regarding "the exquisite food, exceptional service, awesome setting, beautifully furnished luxury tents and amazing attention to detail across the board" We are delighted that you enjoyed your stay with us and look forward to... More

Khartoum, Al Khartum, Sudan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 November 2012

This was our first Safari in Kenya although we lived in Mombasa for a long period of time, it never crossed my mind Masai Mara will be such magnificent and wonderful place for a family specially teenagers to enjoy to such extent. Our stay at Olonana was a magical and sweet memory to cherish for a long period of time.... More

Was this review helpful? Yes
SanctuaryRetreats_2, Manager at Sanctuary Olonana, responded to this review
28 November 2012

Dear Guest,m I would like to thank you for taking the time to post a review on Tripadvisor. We are very pleased to learn that your stay at Sanctuary Olonana was a magical one and a memory that you will cherish for a long time. We would be grateful if you could let us know which aspects of your dining... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 November 2012

We spent four wonderful nights in Ololanda lodge, and had the opportunity to compare it with two other lodges, one just outside the conservancy, like Ololanda, and one in the heart of it. Ololanda was in another class: with only twelve “tents”, the lodge’s guest lounge and terrace felt expansive and luxurious. To be truly top notch, the public and... More

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travellers say

  • Game drive(11)
  • Big John(4)
  • Friendly and helpful(3)
  • Special mention(3)

Additional Information about Sanctuary Olonana

Address: C14, Keekorok, Masai Mara National Reserve, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Amenities:
Free Breakfast Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #22 of 97 Speciality lodging in Masai Mara National Reserve
Price Range: £££
Official Description (provided by the hotel):
Sanctuary Olonana is an award-winning tented camp on a private stretch of the Mara River, at the foot of the impressive Siria Escarpment close to where the famous last scene from "Out of Africa" was filmed. Located close to the border with Tanzania, the game concentration is high - and during the annual wildebeest migration, the action happens right on the camp's doorstep. ... more   less 
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Also Known As:
Sanctuary Olonana Hotel
Sanctuary Olonana Hotel Maasai Mara National Reserve
Sanctuary Olonana Kenya/Masai Mara National Reserve

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Sanctuary Olonana
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