My husband and I stayed at the Novotel West Beijing Zhonguancun hotel from May 17-May 26. On May 25th, the hotel had it's grand openinas the ARIVa Beijing West Hotel & Serviced Apartment. I speak a little bit of broken Chinese but I am definitely not fluent. Every once in a while that was helpful but for the most part... more

We met our daughter from London and stayed at this 'modern' hotel. On arrival we were upgraded to a suite which included a bed for my husband and myself on the ground floor of the suite and another on the second floor complete with its own wonderful bathroom - great so we thought. However the suite had obviously not been... more

I am surprised by the negative feedback for this hotel. i have stayed here a couple of times and whilst it is 20 - 25 mins from the Forbidden City - I thought it was a beauitful hotel and great value. We had our arrangements looked after by our travel company in Australia and as our days were so full... more

I booked this right on novotel's site. Got to the hotel, no lights on in the lobby, things looked a little off. Then got to the room -- it was freezing. No hot water. Called, they said they would fix, called again, they said heat was out in the hotel and they couldn't say when it would be fixed. I... more

The hotel opened 5 days before I arrived. I had booked a suite with view on the Summer Palace, thinking it was close to it. I was first given a suite without the view; I complained, changed, and the suite I got had not AirCon nor Internet. I then changed a 3rd time, had a view, which was definitely not... more

ÜBERBLICK Das Hotel wurde erst im Juni 2008 eröffnet, und ist dementsprechend neu und sehr ansprechend. LAGE DES HOTELS Im... more