Was in Beijing with my family during christmas. Hotel was alright but the chef by the name of George he shouldn't be there cos he was rude and not compromising with the omelette station. Is normal as we are on your and we needed our breakfast as quick possible and he refuse to start till 8.00 am as a chef... More

We spent a total of 5 nights in Beijing in September, including 3 nights at the Schonbrunn hotel. This hotel was part of our tour, so we didn't have any choice. The hotel common areas are nice and new, and certainly the exterior architecture is quite nice. The staff did their best to help, however none of the staff except... More

The rate at this hotel is actually quite low compared with other hotels of similar quality in Beijing. The room is small, but comparable with other hotels in Beijing of similar class. The gym was finally opened (last year it was closed) and while it was functional but very limited in equipment. The location is not convenient at all and... More

Stayed here in May 2012 for 4 nights, as part of 3 day beijing tour and an extra day on our own. Overall hotel was decent, had amenities and facilities nearby. Because it is not in the touristy part of town, there is lots of local flavor if you're willing to explore around the hotel. Pros: Rooms are spacious: 2... More

After a long flight the hotel was a lovely respite. Great amenities. The rooms were clean, the beds were comfortable. Our tour guide dealt with check-in process which did not take very long. Not a big fan of Beijing as a city, but the hotel was great.

Usually you take the service attitude here in Beijing with a grain of salt but for an international hotel as they claim to be， the service was one of the worst i’ve ever encountered。 The rooms are spectacular though， one of the best i‘ve stayed in China - new and bright， nice thoughtful details throughout。 HOWEVER - when we first... More

We stayed at the Schonbrunn Hotel in Beijing with a group of 20 Americans including two small children. The check in process was a little long as they were accommodating changes to our room type. We ended up with most of us in a room with one queen sized bed and some people in a room with two double beds.... More

I stayed at the Schonbrunn as part of a small workshop. It is very nice in some respects, and lacking in others. The biggest issue was that it lost power in a windstorm shortly after I arrived and they didn't seem very prepared for the outage. Rooms had battery-powered emergency flashlights but neither hallways nor stairways had any emergency illumination.... More