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Swissotel Beijing


Hotel class 4.0 of 5
No.2 Chaoyangmen Beidajie, Beijing 100027, China
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Reviews you can trust

80% Recommend
4.0 of 5 stars 65 reviews
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By trip type
All (65)
[ Date ] [ Rating ]
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5 of 5 stars
solihull
19 Oct 2009 | Trip type: Business, Couples
1
person found this review helpful

We have just returned from an 8 night stay at the Swissotel in Beijing - very sad to leave such a homely and welcoming hotel. The hotel is smart, clean and comfortable (yes, the bathrooms are looking a little tired -the odd cracked tile - but pristinely clean and lashings of hot water) and the TV isn't flat screen (as... more

Management response from
SBJ_Management, Director Front of House

Dear MrsKG, Thank you for taking the time to share your feedback and eperience with us. Your feedback is important to us as it helps us improve in order to serve you better. We are delighed that you had an enjoyable visit in our hotel while staying in Beijing and will definitely pass on your complimentary words to our team...

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5 of 5 stars
Chicago
17 Sep 2009 | Trip type: Family
1
person found this review helpful

I had the pleasure of staying at the Swissotel Beijing this past spring and enjoyed the wonderful service, pleasant and tasteful decor, large, comfortable and clean beds. I loved the Swiss Chocolates in the room as well. The common areas are quiet and calming with scented oil at the elevator landings. The property has numerable facilities and amenities including an... more

Management response from
SBJ_Management, Management

Dear Ms. Tomic, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable experience while staying with us. We will definitely pass on your complimentary words to our team members. Thank you again and we look forward to welcoming you back to Swissotel Beijing in the near future.

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5 of 5 stars
Singapore
31 Aug 2009 | Trip type: Business

This is my second visit to Beijing and I stayed here with my colleague for a duration of a month. First impression i had from front office was they still recognize me when after 6 months later i'm back to Beijing!! Everything was outstanding, from the staff, to the service and they do provided what i want same as last... more

Management response from
SBJ_Management, Management

Dear Sir, Thank you for taking the time to share your feedback with us. We are delighted to hear that you and your colleague had an enjoyable stay with us and will share your comments with our team members. We are in receipt of your valuable comments and will work towards improving and maintaining our consistency as you had mentioned....

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4 of 5 stars
Singapore
29 Aug 2009 | Trip type: Business

I stayed here with my colleague for a duration of a month. Everything was exellence, from the staff, to the service. As internet is important for all business people, both me and my colleague was very grateful that during our stay there was no intermittent on our internet connection and that had made our business process very successful. I would... more

Management response from
SBJ_Management, Management

Dear Madam, Thank you for taking the time to share your feedback with us. We are pleased to know that you and your colleague had an enjoyable stay at Swissotel Beijing. We are in receipt of your valuable comments concerning our selection and variety of items offerred in our Cafe and will work towards improving this. I thank you once...

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4 of 5 stars
York
6 Aug 2009 | Trip type: Couples

Having been booked into this hotel by Thomas Cook and then reading some of these reviews I did not know what to expect. What I got was an excellent comfy hotel, good food and friendly English speaking staff. Breakfasts were particularly excellent. I would certainly stay there again and recomend anyone else to do so. I was primarily in Beijing... more

Management response from
SBJ_Management, Management

Dear Sir, Thank you for taking the time to provide feedback from your previous stay. It is important to us as it helps us improve in order to serve you better. I am delighted to hear that you had an enjoyable stay while in Beijing and will certainly share your comments with our team members. I thank you once again...

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4 of 5 stars
Heraklion, Greece
5 Aug 2009 | Trip type: Business

Location: Near city center, next to metro station, very high taxi frequency, near Poly Theater, Acrobatics show theater, Dadong's roast duck restaurant. Rooms: Less spacey than expected for hotel's price, average or below average for 5 star hotel. Service: Excellent service, very friendly staff with some good English speakers. The bar inside the hotel "The Flow" had also very good... more

Management response from
SBJ_Management, Management

Dear Sir, Thank you for taking the time to express your feedback from your previous stay. Your comments are important to us as it helps us to improve. I am delighted to hear that you had enjoyed your stay with us. We will work to improve our service and facilities from your comments and am confident that you will notice...

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3 of 5 stars
Toronto
21 Jun 2009 | Trip type: Business

I've stayed at this hotel before and had a good experience. It's a good sized room but has a small tube tv (if that's important to you). The gym is one of the best I've seen. The buffet lunch and breakfast is very good. There is a flea market down the street from the hotel although it's a very long... more

Management response from
SBJ_Management, Management

Dear Sir, Thank you for taking the time to provide feedback about your previous stay. It is important to us as it helps us improve. We are currently in the process of upgrading our television units. We will continue to work to improve the availability of taxis to ensure your utmost convenience. I thank you once again for being our...

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4 of 5 stars
Canada
9 Jun 2009 | Trip type: Business

We arrived at the Swissotel on May 12 and we stayed for 9 nights. The check-in went smoothly, since we are Swissotel club members, we got a free up-grade to a higher floor. Our room was pretty nice, I can't say it's really nice since I have been to better 4 and 5 star hotels, but from the reading the... more

Management response from
SBJ_Management, Director Front of House

Thank you for taking the time to express your feedback. Your comments are important to us as is helps us improve in order to serve you better. We will definitely share your complimentary words with our team members and will work to ensure that we will continue to meet and exceed our customers' expectations. On behalf of the Managment of...

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2 of 5 stars
Canada
31 May 2009 | Trip type: Business, Solo travel

At one time, this may have been a luxury hotel in Beijing. Now, it is old, tired and badly in need of upgrading. The rooms are tiny and the furniture is outdated. The first thing the hotel needs to address is the air conditioning in the rooms. The thermostats do not work ( house-keeping told me this) and the rooms... more

Management response from
SBJ_Management, Director Front of House

Thank you for taking the time to express your feedback. It is important to us as it helps us improve. Please note that during your last visit, our systems were being transitioned from Winter to Summer program, during this time the temperature may have intermittendly been disrupted from normal functioning parameters. I apologize for the inconvenience caused and will work...

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4 of 5 stars
Sunnyvale, CA
27 May 2009 | Trip type: Couples

Well my native girlfriend and I stayed here for 5 days and it started roughly with a reservation hiccup about whether 1 or 2 people were staying in the room and then when we sorted that out we were sent to a 2 twin bed room that stunk terribly....either cigarette smoke or chemicals. We went to the front desk and... more

Management response from
SBJ_Management, Director Front of House

On behalf of Swissotel Beijing I wish to thank you for taking the time to express your feedback with Trip Advisor. It is important to us as it helps us to improve. We will take action from your comments and ensure our services and facilities will improve in future.

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Swissotel Beijing Also Known As

  • Swissotel Hotel Beijing
  • Beijing Swissotel Hotel
Address: No.2 Chaoyangmen Beidajie, Beijing 100027, China
Beijing hotels Swissotel Beijing
4.0/5.0
65