We arrived after booking a double room. Since we were two adults and two kids, they upgraded us for free to a one bedroom suite.. How nice. The suite had two extra beds with two pandas on them. Two choclate lolly pops for the kids too. Front desk ever smiling and helpful. Especially Snow !. Conceierge very helpful too, but... more

Having just arrived from the amazing J W Marriott Shanghai- this was a real let down. I then moved on to the J W Marriott Beijing which I much preferred altho location a bit further out. Airport pick up was good- met almost off the plane and whisked thro. But this a fairly typically Hyatt- looks glitzy and professional but... more

Just returned from a six night stay with my wife and six year old son. We arranged a hotel pickup and was greeted just outside the jetway and escorted thru immigration an baggage claim. We were booked into a two bedroom club room. The room was VERY spacious and comfortable. The only problem with the room was during turndown. Two... more

We choose the Grand Hyatt because we needed a room that would be comfortable for 3 adults for 5 days. (our 23 year old son flew over from Shanghai and joined us) Got a really great deal for a 2 bedroom suite on the Hyatt website. The same room in a Hyatt in the states probably would have cost 2... more

The service at the Grand Hyatts is unbeatable - this Beijing property is no exception. The staff was friendly, helpful and professional. Nearly everyone speaks English, and the front desk and concierge staff gladly write your destination in Chinese so the cabbies can get you to and from meetings and restaurants. The hotel itself is well maintained. Rooms are very... more

We stayed at the Grand Hyatt for four nights and I would recommend it but there were some issues. Our room was a two bedroom and it was clean and fairly large. Our stay was just fine. But, a five star hotel should make you feel much more than "just fine." We greatly enjoyed the pool. It is truly something... more

The Grand Hyatt was an amazing respite from the hectic pace of Beijing. We stayed on the Club Level, and the room was very well done- all custom millwork, and the bathroom was limestone floor-to-ceiling with separate tub and shower. As an architect I appreciate that the design was minimal and tasteful. Our room was very small, however, and they... more

My family and I just spent five nights at the Grand Hyatt, Beijing. As many other reviwers have vouched the hotel's location is excellent and its easy to reach all touristic attractions quickly. We booked a two bedroom club suite (we are a family of five) and were very satisfied. The suite was spacious even with an extra bed for... more

As the owner of the China luxury travel company accesschinatours.com, I have stayed in many of China's top hotels, yet Beijing Grand Hyatt is my favorite so far. There are several things going for the Beijing Grand Hyatt (Wangfujing location is unbeatable), but foremost are the outstanding ammenities. The indoor pool must be the best in Beijing, if not all... more