on a travelling spree recently again and chanced upon the most awesome indoor swimming pool that i have ever seen at the grand hyatt beijing!
a theme was built into the swimming pool decor, featuring more of a nature feel to it... really relaxing in having a swim in this indoor pool that seems to shut off the hustle and...
More
Dear Reviewer
Greetings from Grand Hyatt Beijing!
Thank you for taking the time to post a review of your stay with us on Trip Advisor. Indeed the pool is a very special and unique feature of the hotel and I was thrilled to read how much you enjoyed it.
Thank you also for all the positive ratings in respects to...
More
As with the other modern hotels I have experienced in China, the Grand Hyatt Beijing rates very highly. The gym has convenient hours and is well equipped with free weights, cardio, and weight machines. Uniquely, it has a 50m pool that is very clean and almost never used, so a very good option for lap swimmers. The minestrone soup I...
More
Dear Reviewer
Greetings from Grand Hyatt Beijing.
I would like to thank you for taking the time to provide us with some very constructive feedback on our hotel through Trip Advisor . It is only through this type of feedback that we are able to critically assess our performance and understand the required areas of improvement. We are very grateful...
More
The Hotel location is closed to Wangfujing street.
The hotel breakfast was very delicious, many variety inc asian and continental breakfast.
More
Dear Reviewer
Thank you for taking the time to post some comments about your recent stay with us on Trip Advisor. I am very happy to read that you enjoyed our breakfast offering and overall your review was very complimentary, for which we are sincerely grateful and it goes a long way in promoting our hotel.
We look forward to...
More
Stayed at this hotel in January 2012 and found it to be quite nice. The rooms are fine. No wifi in the room so if you have a MacBook Air with no internet cable connection you need to go down to the lobby. I would give it a 5 Star rating but I found it quite expensive and again, the...
More
Dear Reviewer
I would like to thank you for taking the time to share your recent stay experience with us on Trip Advisor. I was very surprised to read that you did not believe that you had Wi-Fi in your room, as indeed our entire hotel, guest rooms and public spaces are geared for easy Wi-Fi connection and in particular...
More
Stayed in early December, 2011, for 4 nights with my brother and son. Club level, suite was more than perfect for our needs. Pool was over-the-top great! Ball was dropped from the get-go, with...an absence of attention in the Club lounge. We saw many guests, particularly business men, receiving adoring welcomes into the lounge, and prompt service...including delivery of food...
More
Dear Reviewer ( Of course I remember you, but for privacy I will refer to you as "Reviewer")
You have been very kind in your review and I am just so glad I had the opportunity to learn of the issues your were experiencing and to get things back on track. We are not perfect, and at times indeed we...
More
The Grand Hyatt Beijing is a beautiful hotel with large spacious rooms, in a nice central location. The Grand Hyatt Beijing is easy to get to, there's a metro stop right on the corner. Be careful of the taxi cabs loitering in the area cause they will try to rip you off. I asked the cabbie how much the fare...
More
Dear Reviewer
Thank you so very much for writing such a detailed review of your stay with us and your experiences, in and around our hotel. I have noted a number of your more concerning comments relating to our shopping mall and please rest assured I will share them with the approriate management of the mall, who are separate from...
More
The Grand Hyatt Beijing is set back from the busy city streets and is adjacent to an upscale shopping center and several office buildings. It is a short walk to Tiananmen Square and The Forbidden City, a perfect location for seeing those historical sites.
It also features several excellent restaurants.
The rooms were contemporary style, nicely appointed ans comfortable. We...
More
Dear Reviewer
I would also like to thank you for the postive comments and ratings you have given us on Trip Advisor, they are always a real pleasure to receive. We are very fortunate to have a team of motivated, courteous and helpful staff, and I will ensure your feedback is also shared with them.
I hope we have the...
More
The hotel is arguably the best located spot in town. Right on Wangfujing, at the edge of the Imperial Palace, within walkable distance to Palace Museum and Tiananmen Square. Sitting on top of a subway station and a large shopping mall, so no need to brave the harsh winter winds outside.
Everything was great, nice lobby, good service, efficient check...
More
Dear Reviewer
I would like to thank you for taking the time to provide us with some very constructive feedback on our hotel through Trip Advisor. It is only through this type of feedback that we are able to critically assess our performance and understand the required areas of improvement.
I was so glad to read that overall you had...
More
The hotel is very conveniently located near most of the central tourist / business locations.
The hotel staff can, at times, be forgetful of the fact that they are there to help guests - especially with luggage when you are arriving / departing.
The breakfast is excellent and lots of choice.
The rooms are very good. The swimming pool is...
More
Dear Reviewer
Greetings from Grand Hyatt Beijing and thank you for your review on Trip Advisor!
Whislt I can see that there were many positive aspects about your stay with us and that overall you were satisfied with your stay, I was however disappointed to read that you found our staff were not attentive enough in their service and proactive...
More
Great location for exploring Beijing. The pool was awesome place for the kids to unwind after a day of sightseeing. We had a great experience in Beijing but most of that was attributed to a great travel guide so when we made it back to the hotel we were exhausted. Maybe that is why were are not as critical as...
More
Dear Reviewer
Greetings from Grand Hyatt Beijing
Thank you for highlighting the pool facility and the suitability of it for those travelling with Children...indeed it is quite special. However, it is clear from your ratings that we could improve in a number of areas and that we did not fully meet your expectations.
Please feel rest assured that this will...
More
770 Reviews
637 Reviews
595 Reviews
