this hotel has a deal with Chinese government offices. The hotel staff really did not care about their clients because they got deals from the coferences sponsored by the government anyway. They still hold that bad attitute in the 60's and 70's when sales assistants acted like your bosses. They lose guests' laundry quite often, or better they purposely hide... more

we recently stayed at the xiyuan hotel for 3 nights as part of an organised tour of china. we found this particular hotel perfectly adequate , the room was large as was the bathroom (2 showers). all the cosmetics provided you could possible need. i would not rate as a 5 star more like 4 but would happily stay there... more

10/24/07 Just returned from staying at the Xiyuan Hotel. We were booked in one of the basic rooms, but since was on a smoking floor, moved to one of the basis suites on non-smoking floor. These are on the ends of the halls, so 2 outside walls (see below). Good, basic hotel. Although states is 5 Star, actually 4 Star... more

Just finished a 30 day stay at the hotel for a work assignment so I have a good idea of the place. Service from staff was excellent and so quick whenever a request made. Language did not seem a barrier as staff patient and try to understand or would get assistance from staff that spoke English. Buffet breakfast was delicious... more

We stayed in the smaller Xiyuan Villas, which are cheaper rooms and not in the same building as the main hotel. First the good: the beds and pillows were extremely comfortable, something that's not that easy to find with midprice hotels in China. The Villa restaurant is very reasonably priced (US$ 5 per dish) and quite delicious (but skip the... more

I had the good fortune to attend a business trip to China and must say I had a wonderful time staying in some really nice hotels in Xiamen, Shenzhen and other cities. However, I have nothing positive to say about the Hotel Xiyuan. The first room offered was filthy, grey net curtains, damp on the walls and smelt of smoke.... more

Everything about this hotel was great. Comfortable rooms. great breakfast, helpful staff. more

Excellent Hotel. Nice Rooms, spotlessly clean. Well equipped. 1st class breakfast. Only criticism was distance from centre. Neverthelass an enjoyable stay. more

Stayed at the hotel as part of an international conference in November. The range of food was good at reasonable prices, including their "food street" in a nearby building. Service was good. The cheaper room I had was a little "tired", shaver point not working, room could do with a repaint. This was evident in other parts of the hotel... more