Comfortable rooms and beautiful hotel. However, not up to 5 star service. The reception staff were completely unaware of restaurant services and opening hours, including the evening duty manager. Room service brought us one set of cutlery for 2 meals and by the time the second set arrived the food was cold. All staff do not have a good grasp... more

We travelled with one other couple from Shanghai to Beijing on July 25th and stayed at the Oriental Bay International Hotel for five days. We were impressed with our rooms and the magnificent lobby. Staff were courteous and polite. There is a canal in front of the hotel and the metro or subway is a short walk along the canal... more

Rooms and beds were very spacious. Concierge service was useful for booking taxis etc. Not much of a view from our room - we looked out onto a bank's offices but the noise levels were fine. Good choice of both Chinese and Western food for breakfast but did not experience any other meals as we ate elsewhere due to arranged... more

It looks good as you approach it, even though the area is quite drab. The lobby, too, has cosmopolitan aspirations. Unfortunately, the architect's vision does not trickle down to staff level. There are plenty of them, but they don't all seem to know why they are there. The concept of service seems a bit alien to them. Basic items -... more

I was traveling with a group of 66. This hotel was awesome. Very clean, staff extremely personable and very willing to assist. Most spoke English. Restaurant at hotel is open 24 hours and the food is good at 2 in the morning. The breakfast buffet is A+. A variety of foods-both Asian and Western. The rooms are very large, comfortable... more

hotel looks great from the outside. Location is reasonable. The first room I got had a leakage in the ceiling with water drops over the sink (brushed my teeth when drops of water fall straight on my head) Toilets were smelly. Had to change rooms. AC didn't work - so had to sleep with an open window until it was... more

I just came back from about a week's stay at the hotel. Breakfast was included daily, and included choices from all over the world, American style bacon, eggs, pastries (not fresh daily.) Also they had Asian types of food such as soups, rice, vegetables. It sits right on the city moat at the 2nd ring road. Close to Temple of... more

This hotel was wonderful. The rooms were very clean and comfortable. They give free internet access, which is a plus. The rooms had very nice decor, warm and inviting. I would definitely stay here again. more

An excellent 5 star Hotel clean ,good staff ,english understood and the food excellent. Only complaint was that at certain times of the day the bathroom smelt of sewage.this is common in the new buildings in china and you have to run the taps and flush toilet to get rid of it .The staff in the end moved us to... more