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Luxury Serviced Residence Beijing Hotel Reviews

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All 4,461 Beijing hotels

Luxury Serviced Residence Beijing

4.0 of 5
No.17 Jianhua South Road, Jianguomenwai Street, Chaoyang District, Beijing 100022, China (Guomao)
Hotel amenities
Luxury Serviced Residence Beijing
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Ranked #817 of 4,461 hotels in Beijing
4.0 of 5 stars 61 Reviews
Most recent review
“The location is everything”
4 of 5 stars Reviewed 12 May 2013
Bartlett46220 Indianapolis, Indiana
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61 reviews from our community

    Trip type
Traveller rating
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    32
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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“The location is everything”
4 of 5 stars Reviewed 12 May 2013

I have stay in LSR 5 times. I keep coming back because of its location in the embassy district. There are very good western restaurants nearby. TGIF, Annie's Italian, Peter's Tex Mex (where you'll find really good pancakes for breakfast - who knew?). Every trip I make to Beijing I spend a day in Ri Tan Park a few blocks... More

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Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Expect only very basic luxury”
2 of 5 stars Reviewed 29 July 2012

The furnishing is relatively alright - basic but able to meet requirements for daily living. However, I think this place really tarnishes the reputation & image of Somerset.... The hygiene of this place is appalling. First of all, both the lifts smell really bad and the carpet is so dirty you can almost feel the germs underneath your feet and... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
31 August 2012

Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Luxury Serviced Residence. We are sorry to hear about your disappointment with Luxury Serviced Residence and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our guests’ overall stay at our properties, I... More

Xi'an, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Adequate Hotel; Good Location”
3 of 5 stars Reviewed 1 July 2012

I've stayed in many hotels across Beijing and China, Hong Kong & Macau. I really like the hotel company who owns this hotel. However, this was not the best hotel I've stayed in with this company. The location is really good. It's close to some major tourist attractions (3 metro stops away or easy bus ride, with a few shopping... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
2 August 2012

It was a great pleasure having you stay at Luxury Serviced Residence Beijing. Thank you for sharing your feedback about your stay experience with us.I have noted your observations and recommendations. Please be assured that we are always seeking to satisfy the expectations of our guests. We seek your patience and understanding as the enhancement amy require time to be... More

Stamford, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“GROSS”
1 of 5 stars Reviewed 29 June 2012

This place is gross. When I checked in, I went to look at the bathroom and there is mold and rust throughout the bathroom. Their is also hair all over the place. I imedialtey tried to switch to another place but the new place was not avaiaiable for three days so I decided I would try to stay at the... More

Was this review helpful? Yes 4
Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
2 August 2012

We are sorry to hear about your disappointment with Luxury Serviced Residence and that we could not make your stay more comfortable.  As we are keen to make improvements to enhance our guests’ overall stay at our properties, I have shared your feedback with the relevant department supervisors. I have noted your observations and recommendations for improvements to the facilities,... More

Moscow, Russia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Apartments that won't let you get bored”
3 of 5 stars Reviewed 5 May 2012

Please pay attention that this is more a place with apartments than a hotel. The price is a bit higher than it is worse, but you get a two-floor apartment with two bathrooms, a fully equiped kitchen, huge windows with automatic curtains, water bottles as compliment, plus all the usual facilities and a gym. However, make sure you need all... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
5 June 2012

It was a great pleasure having you stay at Luxury Serviced Residence Beijing. Thank you for sharing your feedback about your stay experience with us.I have noted your observations and recommendations for improvements to the employees’ English communication skills. Please be assured that we are always seeking to satisfy the expectations of our guests, for this reason, Luxury Serviced Residence... More

Derby, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Decent standard of accommodation”
4 of 5 stars Reviewed 27 December 2011

I lived here in a 1-bed apartment for a year from June 2010 to June 2011 whilst on an expat assignment in Beijing. The first thing to say is that the staff there are lovely and do try their best, even if the level of English spoken is mixed - some can speak it very well but others can speak... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
30 January 2012

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at... More

australia
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Lower grade Somerset Apartments”
3 of 5 stars Reviewed 16 December 2011

Did a lot of research before booking this place for one night in Beijing. Found out it was under the umbrella of the Somerset group, but not actually labelled a Somerset in the name. On checking in, I discovered why. Half-heartedly greeted by a man with poor English who preceeded to check me in under another guests name which had... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
29 January 2012

We are sorry to hear about your disappointment with Luxury Serviced Residence and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our guests’ overall stay at our properties, I have shared your feedback with the relevant department's manager. We seek your patience and understanding as the recommendations may require time to... More

Mercer Island, Washington
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Great people, nice apartment”
5 of 5 stars Reviewed 28 November 2011

We spent two weeks in a one-bedroom apartment. It wasn't fancy, but it was very comfortable and spacious. Cable TV included CNN, Star Movies, Bloomberg, and a couple other english speaking channels. You need an ethernet cable (provided) to connect to the internet (no wireless). Breakfast was provided in the nearby coffee house. It consisted of eggs, toast, yoghurt, and... More

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Yuanyuan-monica, Manager at Luxury Serviced Residence Beijing, responded to this review
29 January 2012

We are glad to received your feedback for Luxury Service Residence. Your kind words will be shared with the department members.Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Helpful staff and good stay”
4 of 5 stars Reviewed 19 April 2011

Room is spacious. Only drawback is a bit old but maintained quite well. No Wifi. If you want to online, need to go to MCS coffee shop (the place where you have your breakfast). Staff - Incredible good service Good Chinese restauratnt nearby called - Na Jia Xiao Guan (那家小馆). One of the best food I have ever had in... More

Was this review helpful? Yes 1
Yuanyuan-monica, Owner at Luxury Serviced Residence Beijing, responded to this review
21 April 2011

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at... More

Summerland, Canada
1 review
“Good location, helpful staff”
3 of 5 stars Reviewed 2 April 2011

We stayed here for 2 days. The location is great, near restaurants, subway. The bathrooms are very dated, old showers, beds clean. Had to ask for enough towels, pillows for all of us, since there wasn't the adequate amount. The entire place smelled of cigarette smoke, but so does everything else in China. The staff were very helpful and efficient.,... More

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Yuanyuan-monica, Owner at Luxury Serviced Residence Beijing, responded to this review
21 April 2011

Thank you very much for taking your time to share your feedback with us. I would like to apologise for the disappointing stay you had with us. We always do our best to meet the expectations of all our guests, but in this instance, we failed to meet your expectations. Please be assured that we are always seeking to satisfy... More

 
 
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Luxury Serviced Residence Beijing
4.0 of 5 stars 61 reviews
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Additional Information about Luxury Serviced Residence Beijing

Also Known As:
Luxury Serviced Residence Beijing Hotel Beijing
Luxury Serviced Residence Beijing Hotel
Luxury Serviced Residence Hotel Beijing
Address: No.17 Jianhua South Road, Jianguomenwai Street, Chaoyang District, Beijing 100022, China
Region: China > Beijing > Guomao
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #817 of 4,461 hotels in Beijing
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Luxury Serviced Residence Beijing
No.17 Jianhua South Road, Jianguomenwai Street, Chaoyang District
Beijing 100022
China
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