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W Hong Kong

5.0 of 5
No.1 Austin Road West, Kowloon Station, Hong Kong, China (West Kowloon)
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W Hong Kong
Ranked #15 of 507 hotels in Hong Kong
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1,192 reviews from our community

Traveller rating
    802
    297
    56
    27
    10
See reviews for
Families
139
 
Couples
370
 
Solo
123
 
Business
317
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

There are W Hotels and there is W HK. If you needed 3 words to summarize what you expect from this W - Chic, futuristic, different. A uniquely different experience to what traditional 5 star hotels offer, W HK will delight and impress. Everything you expect from a 5 star hotel and more. The ambience is great any night of... More

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Holliston, Massachusetts
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

I stay at the W hotel in Hong Kong frequently, and am amazed at the great service I receive, the comfort of the hotel, the rooms, and the overall hotel. The location works great as attached to a fabulous mall, easy access to the transit system and airport express. But it is the people of the hotel that make this... More

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Jeddah, Saudi Arabia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

For my first trip to Hong Kong, I decided to try out something different from the old fashioned luxury hotels that I usually choose on my trips. It was my first experience at a W and I am truely amazed by this unique hotel in Hong Kong. The location was very convenient for me as I took the airport train... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Spent three nights here in March on business. Whilst everything was very Hong Kong hotel efficient it was a little bit soul-less. The layout is a bit confusing too with the restaurant in the lobby. As you might expect everything was clean and tidy and the service polite if not particularly quick. Smallish pool and gym. If I was staying... More

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See 5 more reviews by TheFergie for Hong Kong
Wellington, Wellington, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 May 2013

Amazing service. Had amazing service from Charlie from Taiwan. Her perfect English with the San Francisco accent was such a help in such a foreign place. Really helped on our business trip from New Zealand 100% recommend the W Hotel

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Paris, France
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 11 May 2013

Went there with a friend. The hotel had a nice pool in the top floor oversee part of the view of HK city. Service was good. Room was fantastic! They provide their own feature products for shower and body lotion, called Bliss, was a good experience to try. I like it! W is more toward contemporary and modern which suit... More

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PeterHildebrand, General Manager at W Hong Kong, responded to this review
13 May 2013

Hello Janice M and thanks for your review. We are glad that you enjoyed your first stay at W Hong Kong and we look forward to having you back with us next time! Best wishes, Peter Hildebrand, General Manager. More

Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

I had won a voucher for playing their online competition and was lucky enough to be able to stay in their Extreme WOW suite (Presidential Suite, biggest room in the hotel) for one night. WOW is very correct! The tub was bigger than my apartment and the rainforest shower in both the tub and the.......Sauna (Yes the room comes with... More

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Singapore, Singapore
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 10 May 2013

The hotel is very nice, transportation is easy from the airport (direct train airport express, super cheap and faster than a taxi). THe hotel is housed in a larger mall complex next to the Ritz Carlton. Stayed at the Ritz, which was also nice, but prefer the W. The food options at the W are limited but its attached to... More

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PeterHildebrand, General Manager at W Hong Kong, responded to this review
13 May 2013

Hello Crabjunkie and thank you for your review on TripAdvisor. Our hotel is indeed located very conveniently for guests to travel to and from airport as well as HK Island which its only one MTR station away or 5 minutes in a cab. We hope to see you again on your next visit to Hong Kong. Best wishes, Peter Hildebrand,... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

Stayed here for 3 nights in early April. Service was top notch from entering the hotel to check-out. Staff were attentive and helpful, and all my requests were taken care of promptly when I called. Rooms were huge, modern, and luxurious. They were extremely comfortable. Only gripe I had here was they can get a bit dim, especially when trying... More

Was this review helpful? Yes 1
PeterHildebrand, General Manager at W Hong Kong, responded to this review
13 May 2013

Hello TheAlexCheung and thank you for the positive review on TripAdvisor. It means a great deal for the team at W Hong Kong as we take our Whatever/Whenever promise very seriously. We look forward to your return visit. Best wishes, Peter Hildebrand, General Manager. More

Auckland Central, New Zealand
1 review
5 of 5 stars Reviewed 9 May 2013

Met this amazing W insider from Taipei working at W Hong Kong. Superb service, great hotels. W certainly went the extra mile for us arranging last minute airport transfers. Highly recommended! W is a great place to stay in Hong Kong and GuangZhou.

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PeterHildebrand, General Manager at W Hong Kong, responded to this review
13 May 2013

Hello Nuggetnz and thank you for writing your review on TripAdvisor. We have shared you appreciation to our W HK Insider Charlie, and it is definitely a great encouragement to her and the rest of our team! We look forward to your next visit. Best wishes, Peter Hildebrand, General Manager. More

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Hotel Summarization (Beta)

What travellers say

  • Airport Express(119)
  • Very nice(37)
  • Elements mall(22)
  • Best hotel(19)
  • Rooftop pool(17)
  • Train station(16)
  • Room service(13)
  • Bliss spa(11)
  • Breakfast buffet(9)
  • Tsim Sha Tsui(7)

Additional Information about W Hong Kong

Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Phone Number:
Region: China > Hong Kong > West Kowloon
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Hong Kong
#11 Family Hotels in Hong Kong
#14 Luxury Hotels in Hong Kong
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
W Hong Kong is innovatively designed with 393 deluxe rooms and suites, cutting edge business facilities and function space, superior recreation facilities, award winning bliss spa and high-profile “W happenings”, all of which make it the traveler’s top choice. With the opening of Sing Yin Cantonese Dining, the reputation of W Hong Kong is further cemented with the surely avant-garde offering to the Chinese art of gastronomy in Hong Kong. Together with the launch of WOOBAR, the place to see and be seen, get ready for a nonstop entertainment spree in the vibrant and energetic setting of WOOBAR. ... more   less 
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Also Known As:
w Hong Kong Hotel Hong Kong
w Hong Kong Hotel
w Hotels Hong Kong
w Hotel Hong Kong
W Hong Kong

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W Hong Kong
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