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Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel

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About

#83 of 604 hotels in Hong Kong
Location
Cleanliness
Service
Value
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites ranging from 34 to 84 sq. m. in size offer plenty of space and convenient access for business and leisure travelers. With a spectacular city or Happy Valley Racecourse view, each room is well-equipped with deluxe amenities, Wi-Fi and broadband internet coverage, a 42" TV and 5.1 surround sound system. Our rooftop swimming pool, and fitness facilities are perfect for unwind. Giacomo, founded by one of the best Michelin star Italian chef in Asia delivering unique, sophisticated and contemporary culinary. Sushi Ikkon, a new authentic sushi restaurant helms by Michelin star chef. Club @28 offers an array of premium wines, spirits, cocktails, snacks as well as afternoon tea set. *The fitness facilities are temporarily closed until further notice. We apologize for any inconvenience that it may have caused you.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mountain View
Quiet
Languages Spoken
English, Chinese

Location

No.8 Leighton Road Causeway Bay, Hong Kong China
Name/address in local language
Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
1,167Review26Q+A100Room tips

Reviews
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Raden Prisya wrote a review Jan 2024
Jakarta, Indonesia44 contributions14 helpful votes
We stayed for 7 nights at this hotel and that was the best decision in our Hong Kong trip. It was very close to many Halal eateries: 5 mins walk to Islamic Center Canteen, 8 mins walk to Wai Kee duck rice, 10 mins walk to Warung Malang Club. Fusion supermarket just around the corner, with 7-11 only about 3 minutes away. The room was pretty large compared to average HK hotels, and even though we don’t take the hotel breakfast due to the Halal status, it’s still really nice to have the Islamic Center dimsum nearby everyday. Will I come back? Of course!
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Family room is great for up to 3 adults / 2 adults 2 children, it was pretty big for us!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Hong Kong Causeway Bay, Owner at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 14 Jan 2024
Dear Raden Prisya, Thank you for your generous compliments. We are really happy to hear that you were satisfied with our location and room. Your feedback is greatly appreciated and will be shared with our team, serving as a source of inspiration and motivation for us to consistently deliver exceptional service. We genuinely hope to welcome you again in the future. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beabeabun wrote a review May 2023
Leeds, United Kingdom111 contributions29 helpful votes
Hotel's Favourite
Had a wonderful 10 week stay. Bilingual front staff were very handy as hubs speaks English, I speak cantonese. Fast check in. $2000 refundable deposit given. Got a family/ deluxe room with 2 queen beds as we haveb2 toddlers. Breakfast was great. Buffet. All the staff at breakfast were amazing, especially the egg chefs! Slightly repetitive with items but kids are fine with cereal every morning. Room was big. Got a view of the racecourse/ football pitch/ tennis/ squash courts. Very clean, shower/ bath setup was amazing. Loved the hidden rainfall shower head. Cold air con was a god send! It's so muggy. We probably stayed in the hotel more than out as it was so humid. Beds were comfy. Miss Luk (house keeper/ domestic) was amazing to us. She made sure we had enough towels/ toiletries during our stay and was so friendly with the kids. Would definitely be coming back, but when the kids are older! Thank you all! See you again in the future!
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Causeway bay mtr exit A. There's a 7/11 convenience store across the road and its so easy to get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Winston W wrote a review Dec 2023
New York City, New York8 contributions3 helpful votes
We were fortunate to experience the exceptional service provided by Leo and Terence. Their warm welcome and genuine hospitality made us feel valued and appreciated as guests. We would like to express our gratitude to their great service.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Hong Kong Causeway Bay, Owner at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 1 Jan 2024
Dear Winston, Thank you for your wonderful feedback. We greatly appreciate your kind words about our service. Your satisfaction is important to us, and we are thrilled that we exceeded your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We genuinely hope to welcome you again in the future. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe_Fong wrote a review Dec 2023
Singapore, Singapore249 contributions88 helpful votes
We stayed for five nights, in two rooms each with two single beds. The rooms at the same locations (facing Happy Valley) but of different levels. We didn't use any facilities so can't comment on its adequacy. We chose the hotel for its proximity to the buzz of Causeway Bay such as Times Square. There is a tram stop right in front and we used it all the time while returning from Central and Wan Chai. This would save you lots of walking in the long underground passage from MTR Causeway. There are also plenty of HK style cafes, a McDonald, a Fusion supermarket nearby so F&B choices are very much available. Travelling from HK station (Airport Express) by taxi cost HKD72 on a weekday afternoon, and that's because we have four pieces of luggage. The only minus point would be the lack of elevators. Only three serving 20+ floor so sometimes there could be a long wait
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Hsie K wrote a review Nov 2023
1 contribution
Large room and large beg. Room cleaning lady was polite. What must be mentioned was the hotel’s professional service. Excellent service provided by front desk team, especially Nigel was very attentive and accommodating. Concierge also helped me a lot for reserved a taxi.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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K S wrote a review Aug 2023
15 contributions19 helpful votes
Slightly dated building, but location and good service more than make up for it. Its a short cab ride from Hong Kong station Hotel was generous with IHG benefits, having offered an upgrade to a club family room. Rooms are clean and well maintained. Happy hour takes place at the roof top bar, which offers some decent views, and a pool. Breakfast was on the second floor. The spread is pretty basic, with most items you could ask for, but no complaints for the price.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hong Kong Causeway Bay Crowne Plaza, 業者 at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 28 Aug 2023
Dear K S, Thank you for your generous compliments. It is fabulous to know that you were satisfied with our location and services. We will definitely share your appreciation among our team as this is a great motivation for us to continuously strive for excellence. We hope to have the honor of serving you in the near future. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mr. Gullo wrote a review Aug 2023
Singapore, Singapore275 contributions106 helpful votes
Good to be back after such a long time. And Crown Plaza sticks to a consistent and diligent quality service. Very clean and fresh. The members of staff as usual very attentive and polite. The gym is right to a short business trip and the restaurant offers a great variety of delicious food. Congratulations to the management and all the staff. I look forward to returning soon.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hong Kong Causeway Bay Crowne Plaza, 業者 at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 28 Aug 2023
Dear Sergio G, Thank you very much for your compliments. Providing a flawless guest experience has always been our ultimate goal. We are truly happy to hear that our guest room, food, service and gym room were up to your expectations. We look forward to welcoming you again. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mobile652335 wrote a review Aug 2023
1 contribution
I would like to extend my special thanks to the frontline team, specially to Eva and Terrence who had done extra miles to fulfill my special request, and managed my confusion at the first place. Their patient in helping me to figure issue is highly appreciated. I will definitely recommend friend to stay in this customer-centric hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Hong Kong Causeway Bay, Owner at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 11 Aug 2023
Dear Mobile652335, Thank you very much for sharing your experience at Crowne Plaza Hong Kong Causeway Bay. We truly appreciate you taking the time to support us with a 5-star rating and look forward to welcoming you back soon. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ananthi S wrote a review Jun 2023
3 contributions5 helpful votes
+1
The worst IHG experience that left me in doubt if this was indeed a IHG property or a 3 star rated hotel. Customer service 0%, Cleanliness 0%, Efficiency 0%. Overall experience and stay was a disaster, especially post covid when everyone globally has been advised prioritizing cleanliness. We stayed 5-Nights in this property and 1st time in HK. Day 2 when we met and requested housekeeping to clean the room and we even placed the make up room sign on the door knob. That evening when we came back it didn't look like the room was cleaned properly. Facial tissues were not replenished. In the washroom, toilet paper was not replenished. Used toiletries wrappers were just left in the bath tub. Day 3 room was cleaned the same manner. None of the mentioned items were replenished. Washroom room mirror was still with full of fingerprints, not wiped and dusty. Day 4 we ate some grapes, drank coffee and the balance we left all the empty dirty hotel cups and left out for the day. When we came back only the beds were made and towels were changed but to our horror the dirty cups and glasses were still not washed. They were looking so dirty and filthy. Toilet paper was empty and tissue box empty. We first called the front desk to inform and was told only sometimes housekeeping cleans. We were shocked at the answer. We requested to speak to duty manager then front desk a lady informed that she will get housekeeping to come over. Housekeeping came and washed the coffee cups but the dirty grapes cups were still not washed, That was when we took pics and went down straight to the front desk and spoke duty manager Nigel. When we explained the incident he laugh at first then advised that he would bring the housekeeping manager to the room. They came to the room and took pics but in the end still the dirty cups were not cleared. This is unacceptable, unprofessional, least expected from an IHG property. We were absolutely shocked and totally lost of words and decided never to ever stay in a IHG property again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Please be cautious, and have your own diligence in your individual cleanliness, do not expect...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Crowne Plaza Hong Kong Causeway Bay, Marketing at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 28 Jun 2023
Dear Ananthi S, We would like to express our sincere apologies for the unpleasant experience you encountered during your stay with us. We can assure you that this is not the level of service we strive to provide, as evidenced by the positive feedback we have received from other guests on the same platform /TripAdvisor. Your comments have been taken seriously and brought to the attention of the Head of Housekeeping, who has investigated and addressed the issues with the team. We acknowledge that there is always room for improvement, and we are grateful for the opportunity to learn from your concerns. Furthermore, we are sorry to hear that you may have developed a negative perception of our hotel brand, IHG. Please know that at Crowne Plaza Hong Kong Causeway Bay, we are fully committed to providing exceptional accommodations and treating each guest with the utmost importance. We sincerely hope that you will give us another chance to welcome you back to our hotel in the near future. This will allow us to demonstrate the improvements we have made and the high standards we always aim to achieve. Thank you for your understanding and we look forward to the opportunity of serving you again. Best regards, Terence Ng Assistant Director of Front Office Crowne Plaza Hong Kong Causeway Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FoodPraiser wrote a review Jun 2023
Hong Kong, China718 contributions310 helpful votes
+1
// 𝘾𝙤𝙣𝙩𝙚𝙢𝙥𝙤𝙧𝙖𝙧𝙮 𝙎𝙩𝙚𝙖𝙠𝙝𝙤𝙪𝙨𝙚 𝙊𝙛𝙛𝙚𝙧𝙞𝙣𝙜 𝘾𝙤𝙛𝙛𝙚𝙚-𝙄𝙣𝙛𝙪𝙨𝙚𝙙 𝘿𝙧𝙮-𝘼𝙜𝙚𝙙 𝘽𝙚𝙚𝙛 - 𝘾𝘼𝙍𝙑𝙀𝙍 🍴 // - Situated at Crowne Plaza in the bustling heart of Causeway Bay, 𝐂𝐀𝐑𝐕𝐄𝐑 is a newly opened and enthralling contemporary steakhouse, presenting the finest succulent steaks and dry-aged beef in pairing with tempting wines and sides for a top-notch steakhouse experience. - ☞ 𝟐𝟎-𝐝𝐚𝐲 𝐇𝐨𝐮𝐬𝐞 𝐃𝐫𝐲-𝐚𝐠𝐞𝐝 𝐔.𝐒. 𝐒𝐭𝐫𝐢𝐩𝐥𝐨𝐢𝐧 𝐰𝐢𝐭𝐡 𝐂𝐨𝐟𝐟𝐞𝐞 𝐆𝐫𝐨𝐮𝐧𝐝𝐬 - 𝐇𝐊$𝟒𝟗𝟖 Perfectly fired on the signature charcoal grill and served with confit garlic, cherry tomatoes on the vine, and beef jus; the striploin was rubbed with butter that infused with premium Arabica grounds from Brazilian brand Lavazza and aged for 20 days, presenting decent tenderness and juiciness with rich, and redolent coffee flavors. - ☞ 𝐏𝐚𝐭𝐚𝐠𝐨𝐧𝐢𝐚𝐧 𝐓𝐨𝐨𝐭𝐡𝐟𝐢𝐬𝐡 - 𝐇𝐊$𝟑𝟓𝟖 Lusciously oven-baked with brown butter for an exquisite buttery aroma, the texture itself was incredibly succulent and flaky while the flavor was mildly sweet and buttery; delectably served with sautéed spinach and pairs well with Onion and Pancetta Mac and Cheese as a side. - ☞ 𝐁𝐞𝐞𝐟 𝐒𝐭𝐞𝐚𝐤 𝐓𝐚𝐫𝐭𝐚𝐫𝐞, 𝐀𝐯𝐫𝐮𝐠𝐚 𝐂𝐚𝐯𝐢𝐚𝐫 - 𝐇𝐊$𝟐𝟎𝟖 Complemented with Korean pear, pine nut, and cured egg yolk, the steak tartare presented various types of flavors other than its own briny and mustardy flavors. - ☞ 𝐖𝐚𝐫𝐦 𝐌𝐮𝐬𝐡𝐫𝐨𝐨𝐦 𝐒𝐚𝐥𝐚𝐝 - 𝐇𝐊$𝟗𝟖 Energizing and appetizing salad that composed of nutty and bitter endive, radicchio, and refreshing yuzu dressing. - ☞ 𝐂𝐡𝐨𝐜𝐨𝐥𝐚𝐭 - 𝐇𝐊$𝟖𝟖 Exquisitely presented with rich 70% Chocolate Marquise with a smooth mousse consistency, crunchy chocolate honeycomb, and paired with soothing raspberry sorbet. - // 𝟏𝟎% 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐡𝐚𝐫𝐠𝐞 🔝 // ʙs-ᴛᴀᴅ-ǫᴘᴡɪ-ᴡs-sᴄɴ
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Hong Kong Causeway Bay, Marketing at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Responded 26 Jun 2023
Dear Foodpraiser, Thank you for taking the time to write such a wonderful review about your dining experience at our steakhouse, Carver. We are thrilled to hear that you enjoyed our dishes and had an overall positive experience. At Carver, we take pride in serving only the highest quality meats, cooked to perfection, and paired with delicious sides and drinks. It's truly gratifying to hear that our efforts have paid off, and we were able to provide you with a memorable dining experience. Thank you for choosing our steakhouse, and we hope to welcome you back soon to enjoy more of our delicious cuisine. Please don't hesitate to contact us if you have any special requests or preferences for your next visit. Best regards, Curzio Coculo Carver Steakhouse Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£188 - £229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
铜锣湾皇冠, 铜锣湾皇冠假日
LOCATION
ChinaHong KongHong Kong Island
NUMBER OF ROOMS
263
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA HONG KONG CAUSEWAY BAY, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel
Which popular attractions are close to Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Nearby attractions include Causeway Bay (0.2 miles), Times Square (0.09 miles), and Hysan Place (0.2 miles).
What are some of the property amenities at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Conveniently located restaurants include Meta Stages, Fleur de Sel, and Hotspot.
Are there opportunities to exercise at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Hong Kong Causeway Bay, an IHG Hotel?
The staff speaks multiple languages, including English and Chinese.