Knowing the "JW Marriott" from the U.S., I was a little anxious to find that this was the only hotel available on a recent business (w/e) trip to HK. I should have known that Chinese service would show through and I'd rate this hotel comparable to the other Pacific Place hotels such as the Conrad, Shang etc. Room was clean... More

OK, Hong Kong is an expensive place to stay in a hotel and to eat, but here was extortion! What really got us was breakfast ... more on this in a minute. The hotel isn't cheap and is in a great location right next to Pacific One Shopping mall and the Admiralty metro line. The welcome was great with tea,... More

The standards of service at this property are impeccable. The staff are omnipresent and efficient, although somewhat impersonal. The rooms themselves are showing their age, and could stand a face lift. While very functional, the carpeting was a bit tatty and the a/c system made enough noise to be annoying, but luckily it was winter time so there's really no... More

We had a great time enjoyed the pool, the rooms are really nice and we loved the Chinese restaurant. We couldn't try the buffet for diner which was fully booked weeks in advance but the breakfast buffet was 5 stars. More

We stayed at this Marriott for 4 nights following a two week cruise from Singapore. The staff was some of the best we have ever experienced in our many travels. The location is minutes to the park and it is possible to access the Pacific Place shopping mall from the hotel. This turned out to be a godsend for us... More

We stayed 6 nights (2 rooms). Although the rooms were on the smaller side, anything we needed was provided within our living quarters. There were so many elegant touches and great amenities. The service was beyond all - and the JW pride was visible throughout the entire staff. We loved the people and hospitality at the JW Marriott. It sure... More

Stayed here for 4 nights on a business trip this January. The hotel is excellent from the staff who are welcoming and extremely helpful to the rooms to the fabulous outdoor swimming pool. It is some experience to use the high rise bulding of hong kong as my flag markers when doing back-crawl. The rooms have everything you could need... More

I was shocked at the small size and odd shape of our room at the Marriott. The bedroom could barely hold one king-sized bed, and the hotel stuffed in an unnecessary chair/ottoman to let you know that this was a luxury hotel. The bathroom, also small, was cluttered with unnecessary boxes and bowls on the sink to achieve the same... More

We had absolutely fabulous experience at this hotel. Our room was spacious (enough for 2 adults and 2 kids), bright, the bathroom was big, the view is great. All staff is super helpful. Perfect location, close to everything. Hotels just cannot get any better. I highly recommend this hotel. More