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All 507 Hong Kong hotels

Island Shangri-La Hotel

5.0 of 5
Pacific Place, Supreme Court Road, Central, Hong Kong, China (Central)
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Island Shangri-La Hotel
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95%
Ranked #7 of 507 hotels in Hong Kong
354 traveller photos
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712 reviews from our community

Traveller rating
    552
    126
    21
    7
    6
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Families
106
 
Couples
162
 
Solo
60
 
Business
271
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I've stayed at this hotel before and it is slowly becoming my "home away from home" when I am in Hong Kong. The service here is second to none and is absolutely superb. The views from the room are great. The breakfast is very good and the food overall is divine. The rooms are spacious and like always, extremely well... More

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See 3 more reviews by SQ452 for Hong Kong
Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

As often the case in with Asian 5 star hotels, my experience with hotel staff, was excellent; courteous, friendly and help full staff while not being overly pushy. Great rooms and facilities. I used the Limo service to and from the airport, which while expensive is a joy with seamless service and Wifi in the Limo.

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Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

On a 4 night stay in Hong Kong, the Shangri-La was our first choice, based on previous stays in other countries. We were not disappointed, the staff were professional, courteous and extremely helpful. Our room was as promised, spacious with excellent views and serviced to a great standard. Would definitely recommend.

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See 6 more reviews by 150BarbaraB for Hong Kong
Manchester, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

we knew we were going to the Far East well in advance so with the aid of a great travel agent we had 3 nights at this hotel and it is stunning. Spotless, beautiful rooms. The whole place is very gracious and calm. staff brilliant, efficient and helpful. Lots to do and see in HK and this is a lovely... More

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See 2 more reviews by Barbara C for Hong Kong
Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2013

We enjoyed our stay at the Island Shangri-la. The staff were professional and courteous, the room was tastefully furnished in an oriental style, and the bathroom while slightly showing its age, was spacious and beautiful. Breakfast every morning was great and we enjoyed the outdoor swimming pool in the evenings. The views of the city were fantastic and the hotel... More

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Maisons-Laffitte, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed in this hotel during two weeks of my business trip in September 2008. The design and decor is gracious and spacious, like most Shangri-La hotels around the world. There is nothing to complain about the location - centre of the HK island. My stay is still an agreeable souvenir in anyway. The concierge was helpful and friendly. The... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

I have stayed in many hotels but nowhere have I found attention and service to beat what we enjoyed here: flowers and fruit in my room with a charming birthday message; sightseeing impeccably arranged; wonderful rooms and harbor view; located near shops and Hong Kong Park. And the restaurant service made us feel as if we were right at home... More

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See 3 more reviews by Felicity R for Hong Kong
Singapore
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 8 May 2013

I stayed in this hotel on business and found the Harbour View rooms to be excellent. The view of Hong Kong harbour from the room is great (if only the pollution wasn't so bad that day). Bed was extremely comfortable and the staff were all very friendly and helpful. Breakfast at the Horizon Club was very good too. My only... More

Was this review helpful? Yes 1
Shenzhen, China
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2013

My wife and I stayed 1 night last April. I'd like to share my experence in the hotel so I choose Last June on the Drop-down list as below.... Good points that too many pelple have mentioned, maybe they got the good service. For example, a large shopping mall downstairs, 40 minutes' walking to Time Square, etc. What I want... More

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ISLHK, General Manager at Island Shangri-La Hotel, responded to this review
6 May 2013

Dear Jie Y, Thank you for your review of our property. We are disappointed to read of your stay experience with us and are concerned about the service and quality issues your have raised. To allow me to properly apologize for the service lapse, would you mind letting us know your contact information by emailing me at wolfgang.krueger@shangri-la.com. At Island... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 May 2013

The Island Shangri-La is a wonderful combination of old school elegance, with its dark woods and sumptuous art, combined with state of the art comforts. The service was always helpful without ever being intrusive. Room 4906 was quiet, huge and had a great harbor view. The food at Petrus and Nadaman's was divine, but so was room service breakfast. Very... More

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Hotel Summarization (Beta)

What travellers say

  • Pacific place(51)
  • Very good(16)
  • Horizon club(13)
  • Cafe TOO(12)
  • Shopping mall(5)
  • Fresh fruit(5)
  • Great location(5)
  • Breakfast buffet(5)
  • Business trip(4)
  • Afternoon tea(4)

Additional Information about Island Shangri-La Hotel

Address: Pacific Place, Supreme Court Road, Central, Hong Kong, China
Region: China > Hong Kong > Central
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Hong Kong
#6 Family Hotels in Hong Kong
#6 Luxury Hotels in Hong Kong
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hotel Hong Kong

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Island Shangri-La Hotel
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