As often the case in with Asian 5 star hotels, my experience with hotel staff, was excellent; courteous, friendly and help full staff while not being overly pushy. Great rooms and facilities. I used the Limo service to and from the airport, which while expensive is a joy with seamless service and Wifi in the Limo.

On a 4 night stay in Hong Kong, the Shangri-La was our first choice, based on previous stays in other countries. We were not disappointed, the staff were professional, courteous and extremely helpful. Our room was as promised, spacious with excellent views and serviced to a great standard. Would definitely recommend.

we knew we were going to the Far East well in advance so with the aid of a great travel agent we had 3 nights at this hotel and it is stunning. Spotless, beautiful rooms. The whole place is very gracious and calm. staff brilliant, efficient and helpful. Lots to do and see in HK and this is a lovely... More

We enjoyed our stay at the Island Shangri-la. The staff were professional and courteous, the room was tastefully furnished in an oriental style, and the bathroom while slightly showing its age, was spacious and beautiful. Breakfast every morning was great and we enjoyed the outdoor swimming pool in the evenings. The views of the city were fantastic and the hotel... More

I stayed in this hotel during two weeks of my business trip in September 2008. The design and decor is gracious and spacious, like most Shangri-La hotels around the world. There is nothing to complain about the location - centre of the HK island. My stay is still an agreeable souvenir in anyway. The concierge was helpful and friendly. The... More

I have stayed in many hotels but nowhere have I found attention and service to beat what we enjoyed here: flowers and fruit in my room with a charming birthday message; sightseeing impeccably arranged; wonderful rooms and harbor view; located near shops and Hong Kong Park. And the restaurant service made us feel as if we were right at home... More

I stayed in this hotel on business and found the Harbour View rooms to be excellent. The view of Hong Kong harbour from the room is great (if only the pollution wasn't so bad that day). Bed was extremely comfortable and the staff were all very friendly and helpful. Breakfast at the Horizon Club was very good too. My only... More

My wife and I stayed 1 night last April. I'd like to share my experence in the hotel so I choose Last June on the Drop-down list as below.... Good points that too many pelple have mentioned, maybe they got the good service. For example, a large shopping mall downstairs, 40 minutes' walking to Time Square, etc. What I want... More

The Island Shangri-La is a wonderful combination of old school elegance, with its dark woods and sumptuous art, combined with state of the art comforts. The service was always helpful without ever being intrusive. Room 4906 was quiet, huge and had a great harbor view. The food at Petrus and Nadaman's was divine, but so was room service breakfast. Very... More