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Island Shangri-La Hotel


Island Shangri-La Hotel
Hotel class 5 of 5
Supreme Court Road, Pacific Place, Hong Kong, China
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Traveller Reviews

93% Recommend
4.5 of 5 stars 130 reviews
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By trip type
All (130)
[ Date ] [ Rating ]
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5 of 5 stars
Dublin, Ireland
26 Jun 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here for 4 nights as part of our honeymoon and we loved it. Your bags are whisked away at check-in and a bell-boy takes you up to the room after check-in and shows you the certain features. We had a delux harbour view which was big for Hong Kong standards and had a super view! The bathroom was... more

Management response from
Nathalie Cockayne, Director of Rooms

Dear scottymain Thank you so much for taking the time to share your comments and positive experiences with other Tripadvisor visitors about your recent honeymoon at our hotel. I am delighted you enjoyed our services and facilities during your stay, in particular the speedy check-in process and luggage delivery as well as the convenient location of our hotel. We also...

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5 of 5 stars
Mumbai
20 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

Island Shangri-La had very quick check-in process & my suite had Peak view which had complimentary break-fast. I stayed at 48th floor and the lobby was scented & clean. Room Service was very quick. The Bath room was nice with a huge mirror and bath tub with a separate shower area. it had once extra wash room next to the... more

Management response from
Nathalie Cockayne, Director of Rooms

Dear Nilesh_Jogadia Thank you so much for taking the time to share your comments and positive experiences with other Tripadvisor visitors about your recent stay at our hotel. I am delighted you enjoyed our services and facilities during your stay, in particular the speedy check-in and check-out process, bathroom features and audio system in your suite as well as the...

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5 of 5 stars
London, United Kingdom
14 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This is the first time I've stayed at the HK Island Shangri-La. It is in the Pacific Place development, right next door to the Conrad, where I stayed last time I was in HK. It is therefore tempting and easy to make comparisons. Overall I'd say there's very little to choose between the two hotels: Shangri-La staff were very welcoming,... more

Management response from
Nathalie Cockayne, Director of Rooms

Dear RusNewton 33 Thank you so much for taking the time to share your comments and experiences with other Tripadvisor visitors about your recent stay at our hotel. I am delighted you enjoyed our services and facilities during your stay, in particular the efficient yet warm welcome which you received upon check in. We greatly appreciate your feedback as it...

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5 of 5 stars
Mumbai (Bombay), India
13 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

Well if you have the money and wish to stay in a 5 star deluxe hotel. Book a standard room and upgrade yourself to a suite by paying 79$(USA). To do this you have to be a member of Golden Circle which is free. I had booked a standard room and got a upgrade to a peak view suite which... more

Management response from
Nathalie Cockayne, Director Of Rooms

Dear Solo Traveller Thank you so much for taking the time to share your comments and positive experiences with other Tripadvisor visitors about your recent stay at our hotel. I am delighted you enjoyed our services and facilities during your stay. We also greatly appreciate your feedback as it is one of the best means we have to reward and...

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4 of 5 stars
Dhaka
9 Jun 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

With the experience I had in Shangri-La New Delhi, I was expecting the warm welcome from the front desk. But here in Hong Kong they welcomed more warm then my expectation. Well groomed gate staffs to the front desk, number of people are waiting to welcome their guests, which was unexpected to me. This hotel is not a cheap hotel,... more

Management response from
Nathalie Cockayne, Director of Rooms

Dear Taif 9 Thank you so much for taking the time to share your comments and positive experiences with other Tripadvisor visitors about your recent stay at our hotel. I am delighted you enjoyed our services and facilities during your stay. We also greatly appreciate your feedback as it is one of the best means we have to reward and...

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5 of 5 stars
Buckinghamshire
1 Jun 2009 | Trip type: Family
2/2 found this review helpful

We stayed for a week and didn't want to leave. Asia is renowned for it level of service, Hong Kong takes service to another level and the Island Shangri-la takes service to its zenith. At the Island Shangri-la you're not a customer you're a guest. The staff are genuinely pleased to look after you and don't make you feel awkward... more

Management response from
Nathalie Cockayne, Director of Rooms

Dear MrandMrsJ40 Thank you so much for taking the time to share your comments and positive experiences with other Tripadvisor visitors about your recent stay at our hotel. I am delighted you enjoyed our services and facilities during your stay. We also greatly appreciate your feedback as it is one of the best means we have to reward and motivate...

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5 of 5 stars
Warsaw
22 Mar 2009 | Trip type: Business
3/3 found this review helpful

You really feel important here. The property is not brand new, but in great shape. Superbly comfortable, fantastic staff, great food, wonderful views, all the details taken care of. And good value too. Takes a lot to beat this in HK. Check out the Food Hall at the Pacific Place shopping mall below the hotel. more

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5 of 5 stars
HK
17 Mar 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Having checked out of the Lan Kwai Fong hotel and moved to the Shangri-la this was like a shift into another World. This is seriously the best hotel in Asia. Amazing service. more

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5 of 5 stars
Charleston SC USA
8 Mar 2009 | Trip type: Business
2/2 found this review helpful

From the moment you step out of your car, you will be amazed by the service and hospitality of the Shangri-La staff. They greet you as if you are their most important guest. The rooms are spacious, beatifully decorated and extremely comfortable. The hotel restaurants and bars are expensive but I can't say enough about their service. I was impressed... more

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5 of 5 stars
UK
1 Mar 2009 | Trip type: Family
3/3 found this review helpful

We had a week with our two young sons at the Shangri-La and had an amazing time. The hotel is obviously in a great central spot but it was the service and level of personal attention that really made the difference. The room rate is fairly expensive but the team were very flexible - they allowed our two children to... more

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Island Shangri-La Hotel Also Known As

Address: Supreme Court Road, Pacific Place, Hong Kong, China