Island Shangri-La had very quick check-in process & my suite had Peak view which had complimentary break-fast. I stayed at 48th floor and the lobby was scented & clean. Room Service was very quick. The Bath room was nice with a huge mirror and bath tub with a separate shower area. it had once extra wash room next to the... more

This is the first time I've stayed at the HK Island Shangri-La. It is in the Pacific Place development, right next door to the Conrad, where I stayed last time I was in HK. It is therefore tempting and easy to make comparisons. Overall I'd say there's very little to choose between the two hotels: Shangri-La staff were very welcoming,... more

Well if you have the money and wish to stay in a 5 star deluxe hotel. Book a standard room and upgrade yourself to a suite by paying 79$(USA). To do this you have to be a member of Golden Circle which is free. I had booked a standard room and got a upgrade to a peak view suite which... more

With the experience I had in Shangri-La New Delhi, I was expecting the warm welcome from the front desk. But here in Hong Kong they welcomed more warm then my expectation. Well groomed gate staffs to the front desk, number of people are waiting to welcome their guests, which was unexpected to me. This hotel is not a cheap hotel,... more

We stayed for a week and didn't want to leave. Asia is renowned for it level of service, Hong Kong takes service to another level and the Island Shangri-la takes service to its zenith. At the Island Shangri-la you're not a customer you're a guest. The staff are genuinely pleased to look after you and don't make you feel awkward... more

You really feel important here. The property is not brand new, but in great shape. Superbly comfortable, fantastic staff, great food, wonderful views, all the details taken care of. And good value too. Takes a lot to beat this in HK. Check out the Food Hall at the Pacific Place shopping mall below the hotel. more

Having checked out of the Lan Kwai Fong hotel and moved to the Shangri-la this was like a shift into another World. This is seriously the best hotel in Asia. Amazing service. more

From the moment you step out of your car, you will be amazed by the service and hospitality of the Shangri-La staff. They greet you as if you are their most important guest. The rooms are spacious, beatifully decorated and extremely comfortable. The hotel restaurants and bars are expensive but I can't say enough about their service. I was impressed... more

We had a week with our two young sons at the Shangri-La and had an amazing time. The hotel is obviously in a great central spot but it was the service and level of personal attention that really made the difference. The room rate is fairly expensive but the team were very flexible - they allowed our two children to... more