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Regal Hongkong Hotel Reviews, Hong Kong

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Regal Hongkong Hotel

4.0 of 5
No.88 Yee Wo Street, Causeway Bay, Hong Kong, China (Causeway Bay)
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Regal Hongkong Hotel
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Ranked #159 of 509 hotels in Hong Kong
3.5 of 5 stars 409 Reviews
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409 reviews from our community

Traveller rating
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    172
    80
    41
    35
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Families
59
 
Couples
53
 
Solo
31
 
Business
135
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Adelaide, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Slowest Check out in Asia”
3 of 5 stars Reviewed 11 June 2013 NEW

I've stayed at the Regal Hotel Causeway Bay a number of times and it seems as time goes by service and amenities are lipping badly. The rooms desperately need an upgrade or at least a good clean - mould in the shower recess, cracked tiles and a tired feel really don't attract people to this hotel. and then there's the... More

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Saskatoon, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Excellent stay!”
5 of 5 stars Reviewed 8 June 2013

We stayed at the Regal Hong Kong Hotel for 10 nights, and we had a fabulous stay. We paid extra for the Executive Club, and it was WELL worth it with a very good breakfast and happy hour included. We were delighted when we were assigned a room on the 34th floor (top floor), with the very high ceilings and... More

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1 review
“Warm reception at club floor and friendly staff at Concierge”
4 of 5 stars Reviewed 5 June 2013

I stayed in this hotel for many many times. I love their friendly and warm services, going extra mile to accommodate the needs of guest etc. I particularly happy with the service of Kristy and Ken under the supervision of Kris(Manager). They know when is the right time to approach you when a guest need assistance. I also love their... More

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Hamburg, Germany
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Very spacious rooms!”
4 of 5 stars Reviewed 3 June 2013

For a business trip to Hong Kong we spent about 5 nights at the Regal Hotel on Hong Kong island. The Regal is situated on the eastern side of Hong Kong Island, not far from Times Square and other shopping centres (but there is shopping everywhere in Hong Kong...). Public transport like cable car and underground is near. We got... More

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See 3 more reviews by Albert-Ludmilla for Hong Kong
RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
4 June 2013

Dear Guest, Thank you for your positive feedback regarding our club floor room, the helpfulness of our staff & the location of the hotel. While we have shared your positive comments with concerned colleague and our team, we have also taken note of your comment on the professionalism of our staff. We apologize that we did not provide you the... More

2 reviews
“Rude service”
2 of 5 stars Reviewed 2 June 2013 via mobile

We checked in at Regal Hong Kong hotel on June 1, 2013 shortly before 12 noon. The front office staff gave us the worse treatment we ever expedienced. His name is HENRY. He insisted we booked for 5 rooms despite us showing him our prepaid service voucher showing clearly we paid for 4 rooms. He was banging his papers and... More

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RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
4 June 2013

Dear Guest, Thank you for your comments about your recent stay with us. We apologize for rudeness that you have experienced, which was certainly not reflective of our usual standards. Please be advised that the mentioned staff had already left the company with his last day on the 1 June. On the other hand, briefing has be given to the... More

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LA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Definitely will return...”
5 of 5 stars Reviewed 30 May 2013

We spent 4 nights at this lovely property early this month. This was my 6th time of staying at Regal HK in the last 10 years. I've always had a very positive experience. Reception and Bell desk staff are always nice, efficient, and very friendly with a warm smile. The room is very clean and well-appointed. The location is very... More

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RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
4 June 2013

Dear Guest, Thank you for your positive feedback regarding our staff. Whilst we have shared your positive comments with concerned colleague and our team, we strive to continuously improve our services and facilities. We thank you for staying at the Regal Hongkong Hotel and look forward to welcoming you back on your next trip to Hong Kong. Sincerely, Stephen Chow... More

Gold Coast
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A memorable stay”
4 of 5 stars Reviewed 17 May 2013

The Regal Hotel at Causeway Bay fulfilled our every need on our recent stay in Hong Kong. We spent 9 nights at the Hotel (in early May) in an Executive Room and were not disappointed. The rooms are of a reasonable size for HK and ours was very light and airy with a view at night of the lights of... More

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RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
23 May 2013

Dear Guest, Thank you for sharing your positive feedback with the public. It was gratifying to read your comments about our spacious guestrooms on Executive Club, the friendliness of our team and our centralized location. We have also taken note regarding your comments of the air-conditioner & the water pressure in the shower and have our Engineering team to look... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
“Well located & appointed”
4 of 5 stars Reviewed 4 May 2013 via mobile

Nice hotel, not too big yet feels spacious. Staff are very friendly and very efficient. Great bonus is they have a free shuttle to and from the airport, which is very convenient, but make sure you pre-book your seat, especially before your arrival to Hong Kong. Rooms are quite big and very "blingy". By that I mean there were more... More

Was this review helpful? Yes 2
RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for your positive feedback regarding our location & the friendliness of our staff. Whilst we have shared your positive comments with our team, we strive to continuously improve our services and facilities. We thank you for staying at the Regal Hongkong Hotel and look forward to welcoming you on your next trip to Hong Kong. Sincerely,... More

1 review
“Provide 5 stars excellent service to guest.”
5 of 5 stars Reviewed 3 May 2013 via mobile

We had unforgottable memories to stay in Hong Kong. Hotel room condition are clean but light so dark in room, it's maybe related to room style in 80's. Location convenience and near transportation station.Room view face to Victoria Park,terrific and some hotel staffs are really professional. Especially thanks to Reception Jeff and Herny, they provide smooth check in and check... More

Was this review helpful? Yes
RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for your positive feedback regarding the hotel location and room, as well as the services of our staff – Jeff, Henry & Winnie. Whilst we have shared your positive comments with concerned colleague and our team, we strive to continuously improve our services and facilities. We thank you for staying at the Regal Hongkong Hotel and... More

Singapore, Singapore
2 reviews
“nice location”
4 of 5 stars Reviewed 1 May 2013

2nd time stay in this hotel due to nice location, close to MTR station, on the way to Causeway station, lots of shops and restaurants. Close to numbers of fav shopping malls and recommended restaurants, convenient place to stay. Check in and check out are fast, lobby is beautiful but room is normal. Besides the desired location, it wont be... More

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RegalHongkongHotel, Executive Assistant Manager at Regal Hongkong Hotel, responded to this review
13 May 2013

Dear Guest, Thank you for staying at the Regal Hongkong Hotel. We appreciate your compliments about our centralized location and the smooth check-in/out process. We offer a variety of restaurants and would like to encourage you to also experience our multi-award winning Regal Palace Restaurant and our Italian Zeffirino Ristaurante. Both venues have earned many compliments from acclaimed gourmets from... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • “Causeway bay” (34)
  • “Good value” (4)
  • “Very good” (4)
  • “Great location” (4)
  • “Very nice” (4)
  • “Free shuttle” (3)
  • “Business trip” (3)

What travellers search

  • regal hotel hong kong review
  • regal hk hotel
  • best rates for regal hotel in causeway bay

Additional Information about Regal Hongkong Hotel

Address: No.88 Yee Wo Street, Causeway Bay, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Causeway Bay
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Luxury Hotels in Hong Kong
#103 Family Hotels in Hong Kong
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Regal Hongkong Hotel redefines luxury and excellence in a city renowned for exceptional accommodations. Situated in Causeway Bay, one of the Hong Kong's vibrant commercial and shopping district, it offers unrivalled links to Mass Transit Railway (MTR) Station, with all other transportation network steps away. What's more, it just takes 35 minutes (45km) drive from Hong Kong International Airport. ... more   less 
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Also Known As:
Hotel Regal Hongkong
Regal Hongkong Hong Kong
Regal Hongkong Hotel Hong Kong

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Regal Hongkong Hotel
No.88 Yee Wo Street, Causeway Bay
Hong Kong
China
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Coffeemachine and bar area in the club room Bathtub Wonderful view from our breakfast table Breakfast for club room guests
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