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Regal Riverside Hotel


Regal Riverside Hotel
Hotel class 3 of 5
No.34-36 Tai Chung Kiu Road, Shatin, New Territories, Hong Kong, China
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Traveller Reviews

64% Recommend
3.5 of 5 stars 28 reviews
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By trip type
All (28)
[ Date ] [ Rating ]
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1 of 5 stars
Canada
8 Jun 2009 | Trip type: Business
1/1 found this review helpful

Not only was the hotel under construction, the construction was literally under our room! We woke up the first morning to the sound of jack-hammers. When we opened up the door to find out where this horrible sound was coming from, we noticed an open panel beside our door and at least 20 men in the space below our room... more

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4 of 5 stars
Yardley, PA
22 May 2009 | Trip type: Business, Solo travel

This is a perfectly acceptable hotel but not by any means one of the most comfortable in Hong Kong. Also, it's pretty far away from the main tourist areas, so unless you have reason to be in Shatin, this isn't the best location for you. The rooms are spacious and have everything you need (including a wired and wireless internet... more

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1 of 5 stars
Melbourne, Australia
27 Jan 2009 | Trip type: Family
2/2 found this review helpful

I stayed at Regal Riverside with my family last year and had never been so happy to leave a hotel. The corridors smelt damp and musty, and the room furnishings were old. Furthermore, our kettle was so old that flecks of metallic paint were coming off the inside of it so we were drinking water contaminated with metal for 2... more

Management response from
rrhwcc, Front Office Manager

Dear Sir, We are sorry to hear of your unpleasant experience during your recent stay in our hotel. Your comment on the corridor, room funishing, aged kettle and bad customer service have been well-noted. Renovation has been on going to our hotel corridors and room funishing. For the aged electric kettle, we have renewed all from our guest rooms recently....

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4 of 5 stars
Scotland
23 Jan 2009 | Trip type: Couples
3/3 found this review helpful

We stayed at this hotel in the middle of January 2009. Having looked at previous reviews I hope this review will be helpful in making your choice! LOCATION The hotel is in Sha Tin, which is NOT in the centre of Hong Kong - and this is why we booked it! The hotel is easy to get to by bus... more

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4 of 5 stars
Canberra, Australia
18 Jan 2009
1/2 found this review helpful

It is a nice 4-star hotel with good price. The location is not very good and the hotel is a bit old. But the room is really big and comfortable, with large king size bed and bath tub. The service is also excellent. They upgraded us to deluxe room because we booked by Amex. There was not much view, as... more

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4 of 5 stars
Malaysia
9 Dec 2008 | Trip type: Family
2/2 found this review helpful

I was there with my wife and 18 mth infant on holiday and to visit relatives nearby. The room we got was fantastic. It was huge by HK standards, with tub and king sized bed. Foodwise, it is a 2 min walk to some diners and a mini market. Plenty of buses and cabs. Lovely river across the road for... more

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4 of 5 stars
America
16 Nov 2008
1/1 found this review helpful

The hotel staff was very good, particularly Alan the hotel manager. The rooms were well maintained and all of the staff were courteous and efficient. But the hotel restaurants were atrocious. We tried three of them, and the only food even remotely acceptable was the breakfast in L'eau. Avanti Ristorante, the "Italian" offering, served food with Italian names but it... more

no sleep
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1 of 5 stars
LONDON
2 Oct 2008
0/1 found this review helpful

We stayed for 10 days in this hotel. I was totally dissatisfied with it because of the building work that was going on, I did not get much sleep because of hammering and drilling. They did agree to change rooms, but it was not much better. I was not aware of the building works when I booked and If I... more

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4 of 5 stars
Auckland
14 Aug 2008 | Trip type: Business
1/1 found this review helpful

Location Shatin, Close to the Shatin Racecourse (Official Racecourse for the Olympic Equestrian Games) 10 min to stadium where Rugby 7’s are held and horseracing 20min to Kowloon by MTR (station within walking distance) HKD16 approx to Central Kowloon in a taxi Rooms Spacious basic furnishings, slightly dated décor but clean and tidy, shower over bath Superior and Premium: Difference... more

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2 of 5 stars
Worthing, West SusseX
3 Apr 2008 | Trip type: Couples

This hotel is nice inside and pretty much quite posh to look at. If you'relooking for something near to the centre of Hong Kong then don't go here as you are really just in the middle of the suburb Shatin. The main disappointment was the noise we had to put up with. We were using this hotel as a stopover... more

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Regal Riverside Hotel Address

No.34-36 Tai Chung Kiu Road, Shatin, New Territories, Hong Kong, China