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All 509 Hong Kong hotels

Regal Oriental Hotel

3.5 of 5
No.30-38 Sa Po Road, Kowloon, Hong Kong, China (Kowloon City)
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Regal Oriental Hotel
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Ranked #167 of 509 hotels in Hong Kong
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482 reviews from our community

Traveller rating
    61
    199
    151
    40
    31
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Families
95
 
Couples
84
 
Solo
49
 
Business
48
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 May 2013

stayed for two nights with kids. hotel lobby is very small and sometimes become too crowded. check in was smooth. concierge is very helpful and staff posted there was good. rooms were satisfactory. staff at café during breakfast was very ordinary and indifferent towards us which I did not like.

Was this review helpful? Yes 1
ROH-GM, Manager at Regal Oriental Hotel, responded to this review
2 June 2013

Dear Guest, Thank you for sharing your feedback in tripadvisor. Your comments on our service and hotel facilities are well noted and our teams will take immediate action to improve these areas. Please accept our sincere apologies for experience encountered. We hope you would stay with us again. Best regards, Lawrence Lee Executive Assistant Manager More

Indore, India
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 29 May 2013

Stayed in this hotel last week for 3 nights, rooms were good, seems newly furnished. We were 3 persons (couple with a child) but given a 4 bed room whose size was large. Beds, room furnishing, amenities, bathroom all were good. No issues with rooms. Hotel locality was also okay with 7 Eleven just near hotel. But no complimentary water... More

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ROH-GM, Manager at Regal Oriental Hotel, responded to this review
30 May 2013

Dear Guest, Thank you for your thoughts following your recent stay. Your comments relating to service is noted. We sincerely apologize for the service lapse and have reminded our teams to make immediate improvements in these areas. We hope you would stay with us again. Best regards, Lawrence Lee Executive Assistant Manager More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2013

We stayed 21 nights from 3rd to 24th of May this year(the forth time stayed in ROH), room is cleaned everyday to a high standard, facilities included tooth brush, shower cap, cotton sticks, comb, shower gel, shampoo, body lotion are very good quality and good shower control. Although all windows are locked, there are proper air condition to regulate air... More

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ROH-GM, Manager at Regal Oriental Hotel, responded to this review
29 May 2013

Dear Guest, Thank you for continuously support to Regal Oriental Hotel and for sharing your positive feedback. Location, quality of guestroom and associates are what we take pride of. We very much look forward to welcoming you back for greater experience. Regards, Lawrence Lee Executive Assistant Manager More

Paris, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 26 May 2013

My experience with this hotel was simply bad. Staff not friendly, break fast gets over before the said time. Location not at all good. The worst like I mentioned was, the breakfast spread was taken away at 9.45, when it was supposed to be till 10 a.m...wonder why. The juices etc were already empty at 9..not even refilled. Staff extremely... More

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See 2 more reviews by Travelcrusader007 for Hong Kong
ROH-GM, Manager at Regal Oriental Hotel, responded to this review
29 May 2013

Dear Guest, Thank you very much for taking the time to post a comment. We value all feedbacks that we receive from all guests and will use it constructively towards improving the service that we provide. As such, we have discussed your comments with our Food & Beverage team for improvement in this area. We can assure you that this... More

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Rio de Janeiro, RJ
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2013

it was my third visit to this hotel. Though the location may be a bit challenging for someone who doesn't know HK very well, its well worth staying there. The rooms compared to other hotels in HK are rather spacious. The hotel staff is really helpful and efficient and speaks rather good English. The rooms are very clean with the... More

Was this review helpful? Yes
See 3 more reviews by Frank T for Hong Kong
ROH-GM, Manager at Regal Oriental Hotel, responded to this review
28 May 2013

Dear Guest, Thank you for taking the time to review your experience at Regal Oriental Hotel. We are delighted to hear that you enjoyed your stay with us and that our services exceeded your expectation. We very much look forward to welcoming you back. Please feel free to contact us directly for any assistance you may need prior placing a... More

southampton
1 review
4 of 5 stars Reviewed 25 May 2013

this is the forth times we stay at regal oriental. yes, while i agree with some who commented that this fab hotel is outdated, but i found the first class service still remain unchanged. before i go on, i much say what a fantastic housekeeper 'ANN' is on the 10th floor. excellent communication skill, attentive, genuinely caring and provide a... More

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ROH-GM, Manager at Regal Oriental Hotel, responded to this review
28 May 2013

Dear Guest, Thank you so much for your kind words and comments following your stay with us. It is great to hear how much you enjoyed the hotel and the location. We very much look forward to welcoming you back for another great experience. Regards, Lawrence Lee Executive Assistant Manager More

Innsbruck, Austria
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 14 May 2013 via mobile

terrible location, no subway, 20 min with taxi just to the subway. stinky rooms, most of them without window, terrible area around the hotel. the picture of the hotel is a photoshop work. it looks completley different in reality. 1 tip: dont go there! take a youth hostel in the center and you will have mire fun!

Was this review helpful? Yes 5
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review
15 May 2013

Dear phantomias99, Thank you for taking time to share your experience on tripadvisor. I regret that you did not enjoy Kowloon City, nor our hotel, not reflecting other comments nor what we pride ourselves of. Regards, Christoph Szymanski More

Manila, Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

We stayed here for two nights. Luxury hotel and great location! It looks like a 5 star hotel (with bath tub, complete toiletries, great buffet breakfast, daily room cleaning is upon request, hustle-free lift and extravagant interior!). Accessible to shopping areas and restaurants! Though receptionists can't speak English fluently, their service is very accommodating and fast. But this hotel is... More

Was this review helpful? Yes 1
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review
6 May 2013

Dear Jack563, It was great to hear that you had a perfect stay with us in terms of guestroom, food, service and even surroundings. Again, we appreciate your comments and we hope to see you soon. Regards, Christoph Szymanski More

Hyderabad
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 May 2013

Location is good.Front desk can not handle if more guests arrive at a time.Buffet breakfast just adequate.House keeping is very good.First time visitors may feel a little uncomfortable with response from front desk.Generally it is so in most of the hotels.Speaking lengthy sentences in English does not help any traveler.Short questions and answer to the point greatly help.Main purpose is... More

Was this review helpful? Yes
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review
6 May 2013

Dear Indiantourist2011, Thank you for taking time to write comments on tripadvisor.com. We love to hear that you were familiar to our surroundings and were satisfied with our houskeeping service. Continueous improvements on communication skills are parts of our ongoing guest service enhancement program. We look forward to welcoming you back soon. Regards, Christoph Szymanski More

Hong Kong, China
Top Contributor
110 reviews 110 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 29 April 2013

We stayed here two nights. We had a wonderful room on 13th floor. The bed was comfy,bathroom very nice and the room was immaculate and really quiet. The hotel is away from Nathan Road in a quieter area of Kowloon which we liked immensely. The area is safe, has a great selection of restaurants, shops and is walking distance to... More

Was this review helpful? Yes 1
See 39 more reviews by fareastjim for Hong Kong
ROH-GM, General Manager at Regal Oriental Hotel, responded to this review
2 May 2013

Dear fareastjim, We appreciate your comments on our hotel and we are delighted to hear that you had a fantastic stay with us. I was also happy to share your praise with Douglas. We hope to welcome you back in the near future. Regards, Christoph Szymanski More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(15)
  • Bell boy(4)
  • Kowloon City(4)
  • Very nice(3)
  • Old airport(3)
  • Good value(3)

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Kowloon City
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#40 Best Value Hotels in Hong Kong
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 
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Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong

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